I don't find it poor form at all. History shows that they do their best to keep the game active as much as possible. They are only doing so because it's necessary. I'm sure we can find something else to do for that time. If it helps the game, I have no problem with it.
Well... they just need to do it, maybe it's to sort a problem regarding the game going down a lot recently, maybe it's to add a ton of stuff in for December update.
They wouldn't do it purposely, not poor form at all.
I don't find it poor form at all. History shows that they do their best to keep the game active as much as possible. They are only doing so because it's necessary. I'm sure we can find something else to do for that time. If it helps the game, I have no problem with it.
How can it helps the game if it reduces business, they are only doing so because either the server app has not a good design wrt maintenance, or there is some reasoning not related to maintenance at all. It puzzles me when you comment about stuff you know nothing about, and on that 50% chance of being on right side, you always choose Kabam... Do you have any incoming related with the company, directly or through 3rd parties?
complaining about bugs, but also complaining when kabam tries to do something to fix them.
that's poor form.
What's bugs have been fixed by Tuesday maintenance?
It hasn't happened yet, i'm not sure what answer you're looking for?
My question, What bugs have been fixed by Tuesday maintenance? , was in response to People saying that Kabam will be trying to fix issues in this maintenance.
My question seemed pretty straightforward, but here , maybe this will help clarify....
What bugs have previously been fixed by any Tuesday maintenance?
This is what Kabam should aim for, as everyone else does, after all game downtime hurts profits! 2h (not 8h) weekly maintenance is poor form indeed.
But the way, the Amazon server cloud, which the game uses, has such uptime, and server "apps" updates can be done without service disruption at all.
1. Exactly no MMOs have this uptime.
2. Amazon EC2 does not aim for 5 9s either: their SLA aims for four 9s of uptime within a region (they used to aim for 99.95%). See: https://aws.amazon.com/ec2/sla/
3. Recently AWS had an outage of over five hours in the US East-1 region. If that is the only outage they ever have for the next five years, that would be 99.99% uptime (and it won't be).
4. Infrastructure uptime is easier to deliver than application uptime.
It is certainly possible to do better than what Kabam currently does - or any MMO company currently does - but those systems are frankly not designed for that kind of maintenance because it is extremely expensive and complicated to do. I've actually seen more downtime created by people improperly attempting "zero downtime" upgrades than anything else.
It is actually much easier to build reliability into clustered cloud-style applications than enterprise applications and MMOs are typically built with cloud-style scaling but enterprise-style thinking. This is a very technical and complex topic unto itself.
Seventeen years ago I was delivering a presentation on cloud computing when I made this statement: the difference between a cloud engineer and an enterprise engineer is an enterprise engineer looks at a box and says "if it breaks a little can I figure out how to keep it running at 50% until I fix it?" A cloud engineer looks at a box and says "if it breaks a little can I figure out a way to make sure it dies completely?"
I don't find it poor form at all. History shows that they do their best to keep the game active as much as possible. They are only doing so because it's necessary. I'm sure we can find something else to do for that time. If it helps the game, I have no problem with it.
How can it helps the game if it reduces business, they are only doing so because either the server app has not a good design wrt maintenance, or there is some reasoning not related to maintenance at all. It puzzles me when you comment about stuff you know nothing about, and on that 50% chance of being on right side, you always choose Kabam... Do you have any incoming related with the company, directly or through 3rd parties?
What you're suggesting is virtually impossible for a game of this format. Server Maintenance occurs across the board. Is it excessive for this game? Yes. However, much of the game is tied into the server itself. It's practically impossible to have a game that runs 24/7, without some form of upkeep on the server. I'm afraid you won't find that in a game of this format. The game is partly on our devices, partly on the server. The statistics show that they do what they can to keep it running as much as possible. That doesn't mean it will not require being down, and as we have seen from various issues such as RNG glitches with Rewards and server crashes, it's not infallible. They don't take the game down unless they have to. Quite obviously they want it to run as much as possible. As for the rest of the implications about my involvement, I am not paid by Kabam, and implying such is against the rules incase you aren't aware. They do what they have to do. If there are reasons they need it down that long, that is why they are doing it.
My I know when and what time was the game down, and for how long? I guess it was a good thing that I was sleeping during this period (grinding arena till my late 4am before stopping due to feeling too tired)....
My I know when and what time was the game down, and for how long? I guess it was a good thing that I was sleeping during this period (grinding arena till my late 4am before stopping due to feeling too tired)....
Its coming up on Tuesday. It will be down for 8 hours instead of 2.
You guys complain about everything. Servers’ instability, lags, optimization etc, but once Kabam brings the servers down for extended duration to fix and patch things, you guys complain. Urgh.. ridiculous..
The usual “last week of the month” maintenance is usually longer as, IMO, server side has to be updated to account for next month’s EQ. It’s 2-3 hours, most of the time.
Add in 5.4 which is a longer quest than the regular EQ, it’s another 3-4 hours. Add in bug fixes and iPhone X optimization, another 1-2 hours, which fit the 8 hour rough timeline exactly.
They’ve already given us 30min timers for the WHOLE of this AQ series, instead of just maintenance day. That’s more than enough compensation for extended down time.
Even if you’re awake for the entire 8 hour maintenance, and you sleep 8 hours a day, you have 8 hours of energy (ie 16 energy) to clear your AQ. That’s more than your regular energy without maintenance. If your alliance can’t clear your AQ map with 16 energy per person, you really need to reconsider the map you’re doing.
Be thankful and quit complaining.
Says the guy complaining about everyone else and not adding any constructive comments
Lol. Apparently you and I have different opinions on being constructive. Kindly highlight which part of the post isn’t constructive.
This forum would seem to be the appropriate place to raise issues and concerns related to the game. When that is done, such as in this case, in a respectful manner I have to wonder at the poor sad creatures that invariably jump in with their dumb hostility. What do you you get out of it guys! Qwerty, you’ve nothing better to do than grub about forum trolling ppl? Shoe some respect
GroundedWisdom, I was not implying anything, otherwise wouldn’t ask you, was just curious. Guess you then have a real passion for Kabam, and nothing wrong with that, take care. You still talking about stuff you know nothing tho...
This is what Kabam should aim for, as everyone else does, after all game downtime hurts profits! 2h (not 8h) weekly maintenance is poor form indeed.
But the way, the Amazon server cloud, which the game uses, has such uptime, and server "apps" updates can be done without service disruption at all.
1. Exactly no MMOs have this uptime.
2. Amazon EC2 does not aim for 5 9s either: their SLA aims for four 9s of uptime within a region (they used to aim for 99.95%). See: https://aws.amazon.com/ec2/sla/
3. Recently AWS had an outage of over five hours in the US East-1 region. If that is the only outage they ever have for the next five years, that would be 99.99% uptime (and it won't be).
4. Infrastructure uptime is easier to deliver than application uptime.
It is certainly possible to do better than what Kabam currently does - or any MMO company currently does - but those systems are frankly not designed for that kind of maintenance because it is extremely expensive and complicated to do. I've actually seen more downtime created by people improperly attempting "zero downtime" upgrades than anything else.
It is actually much easier to build reliability into clustered cloud-style applications than enterprise applications and MMOs are typically built with cloud-style scaling but enterprise-style thinking. This is a very technical and complex topic unto itself.
Seventeen years ago I was delivering a presentation on cloud computing when I made this statement: the difference between a cloud engineer and an enterprise engineer is an enterprise engineer looks at a box and says "if it breaks a little can I figure out how to keep it running at 50% until I fix it?" A cloud engineer looks at a box and says "if it breaks a little can I figure out a way to make sure it dies completely?"
I’m trying to understand how maintenance needs to increase from 2hrs to 8hrs, 2hrs I can plan for, 8hrs requires no plan at all as I’ll not be able to login, is there perhaps a better way to go about maintenance maybe have it on a day that doesn’t matter, perhaps have a day set aside that no events are running to perform maintenance, and 30min timers are nice, but AQ once started requires a set amount of time to run its course, explored or not...I think there could be a better way to accommodate maintenance while having less impact on the community within the target window of time for maintenance to be run...
It is indeed understood that maintenance is needed, but could we get a solution to this disadvantage?
Usually its to swap out servers are hardware, then run tests. 8 hours is normal.
Love how players complain constantly about game issues, but then complain about it being down to fix said problems.
Classy.
Weekly maintenance doesn't fix any game issues and they don't claim to be fixing anything either, but you're free to complain about people you think are complaining.
We apologize again for any inconvenience this extended maintenance may cause. We do not want the game to be down for any longer than it has to be either but, as we mentioned in our original post, it is sometimes necessary to do so that we can make improvements to our backend systems. If it was feasible for us to complete the maintenance in a shorter timeframe and with the same results, we would. Since it isn't an option, in this case, we've chosen to announce the difference in this maintenance ahead of time and shortened AQ timers leading up to it to lessen the impact it can have on the community and give Alliances time to plan around it.
Comments
This is what Kabam should aim for, as everyone else does, after all game downtime hurts profits! 2h (not 8h) weekly maintenance is poor form indeed.
But the way, the Amazon server cloud, which the game uses, has such uptime, and server "apps" updates can be done without service disruption at all.
Or maybe it’s to create more problems...
How can it helps the game if it reduces business, they are only doing so because either the server app has not a good design wrt maintenance, or there is some reasoning not related to maintenance at all. It puzzles me when you comment about stuff you know nothing about, and on that 50% chance of being on right side, you always choose Kabam... Do you have any incoming related with the company, directly or through 3rd parties?
My question, What bugs have been fixed by Tuesday maintenance? , was in response to People saying that Kabam will be trying to fix issues in this maintenance.
My question seemed pretty straightforward, but here , maybe this will help clarify....
What bugs have previously been fixed by any Tuesday maintenance?
To date , I don’t know if any.
See my post above.
And who is crying?
1. Exactly no MMOs have this uptime.
2. Amazon EC2 does not aim for 5 9s either: their SLA aims for four 9s of uptime within a region (they used to aim for 99.95%). See: https://aws.amazon.com/ec2/sla/
3. Recently AWS had an outage of over five hours in the US East-1 region. If that is the only outage they ever have for the next five years, that would be 99.99% uptime (and it won't be).
4. Infrastructure uptime is easier to deliver than application uptime.
It is certainly possible to do better than what Kabam currently does - or any MMO company currently does - but those systems are frankly not designed for that kind of maintenance because it is extremely expensive and complicated to do. I've actually seen more downtime created by people improperly attempting "zero downtime" upgrades than anything else.
It is actually much easier to build reliability into clustered cloud-style applications than enterprise applications and MMOs are typically built with cloud-style scaling but enterprise-style thinking. This is a very technical and complex topic unto itself.
Seventeen years ago I was delivering a presentation on cloud computing when I made this statement: the difference between a cloud engineer and an enterprise engineer is an enterprise engineer looks at a box and says "if it breaks a little can I figure out how to keep it running at 50% until I fix it?" A cloud engineer looks at a box and says "if it breaks a little can I figure out a way to make sure it dies completely?"
What you're suggesting is virtually impossible for a game of this format. Server Maintenance occurs across the board. Is it excessive for this game? Yes. However, much of the game is tied into the server itself. It's practically impossible to have a game that runs 24/7, without some form of upkeep on the server. I'm afraid you won't find that in a game of this format. The game is partly on our devices, partly on the server. The statistics show that they do what they can to keep it running as much as possible. That doesn't mean it will not require being down, and as we have seen from various issues such as RNG glitches with Rewards and server crashes, it's not infallible. They don't take the game down unless they have to. Quite obviously they want it to run as much as possible. As for the rest of the implications about my involvement, I am not paid by Kabam, and implying such is against the rules incase you aren't aware. They do what they have to do. If there are reasons they need it down that long, that is why they are doing it.
Its coming up on Tuesday. It will be down for 8 hours instead of 2.
Lol. Apparently you and I have different opinions on being constructive. Kindly highlight which part of the post isn’t constructive.
And sorry, who are you again?
You right, AWS is “just” four 9s, my bad:
https://uptime.is/99.99
That’s still 2x less per year than MCoC in a... week.
I don’t play many game but the ones I do have no planned weekly maintenance.
Classy.
Usually its to swap out servers are hardware, then run tests. 8 hours is normal.
Weekly maintenance doesn't fix any game issues and they don't claim to be fixing anything either, but you're free to complain about people you think are complaining.