Open one crystal. I did that and everything appeared again
I opened 10 crystals and the new excess show up in the stash, but my old stash is still gone.
Try opening a 3* crystal to get some iso from a dupe. That has worked for me several times now but my stash disappears every time I restart the game.
The fact that it all comes back gives me hope that it’s not all lost but the lack of update makes me wonder what is going on. Hopefully they think they are close to a fix and are waiting for the fix before they post.
Hey...long time player. I have a stash of over 1k catalysts, ISOs, items etc. I logged in today and everything is gone!
I was even rewarded 2 ISOs at login and they showed up as the only 2 things in my stash. I, obviously, panicked and reset the game. Again, my stash was empty including those 2 ISOs.
Note: this is not an item expiration issue...I play often (multiple times a day) and watch those often.
Has this happened to anyone? I've spent a lot of money on MCOC and this is pretty disheartening.
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
And even if items are restored, how will we know what has expired while waiting on a fix? I went into the game earlier to use an energy refill and other items getting ready to expire and they are all gone.
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
I’m trying to finish the last 5 repetitive paths of the paragon quest. I just used boosts. Now I don’t know which revives to use first since I don’t know which are expiring first. Suggestions?
What about the stuff that expires while this is happening. We would have used it or sold it. But if we don’t know it’s about to expire or can’t see that it is. It will just be gone.
Another day, another bug… no one gets fired there? with all the money that Kabam makes, can’t they hire professionals to develop/maintain the game? It looks like it is done by teenagers using ChatGPT to code…
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
I’m trying to finish the last 5 repetitive paths of the paragon quest. I just used boosts. Now I don’t know which revives to use first since I don’t know which are expiring first. Suggestions?
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
I’m trying to finish the last 5 repetitive paths of the paragon quest. I just used boosts. Now I don’t know which revives to use first since I don’t know which are expiring first. Suggestions?
Open a crystal. You should see the stash restored.
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
Since resources could be expiring while Kabam fixes yet another bug, what are your plans on providing players the items back?
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
Since resources could be expiring while Kabam fixes yet another bug, what are your plans on providing players the items back?
Same problem here. I saved a lot of iso and now is completely empty! So sad for this situation.
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
Since resources could be expiring while Kabam fixes yet another bug, what are your plans on providing players the items back?
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.
I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?
Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
Since resources could be expiring while Kabam fixes yet another bug, what are your plans on providing players the items back?
Comments
The fact that it all comes back gives me hope that it’s not all lost but the lack of update makes me wonder what is going on. Hopefully they think they are close to a fix and are waiting for the fix before they post.
I will have more information for you as soon as I can get it.
I was even rewarded 2 ISOs at login and they showed up as the only 2 things in my stash. I, obviously, panicked and reset the game. Again, my stash was empty including those 2 ISOs.
Note: this is not an item expiration issue...I play often (multiple times a day) and watch those often.
Has this happened to anyone? I've spent a lot of money on MCOC and this is pretty disheartening.
Dr. Zola
Beyond frustrating.
1,000s of items gone.
Sent KABAM Support a concerning email , waiting to hear back.
... & today is a Level Up.
SMH.