The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Missing Items in Stash [Merged Threads]



  • Pure a me sta succedendo, se kabam non si decide di fixarlo non si può maxare nulla
  • When I logged in today, my entire stash was deleted. I had over 50 catalysts and over 2k iso in it. Are we getting these items back?!?!?
  • Vegeta0801Vegeta0801 Posts: 3
    @Jaymix79 , It worked bro , I popped a 4 str crystal and everythings back

  • ahmynutsahmynuts Posts: 5,243 ★★★★★
    Thank you for notifying us about this. I assure you none of us had heard of this before you posted
  • Marvelfan30Marvelfan30 Posts: 1,097 ★★★★
    Same thing happened to me
  • FabiusBRFabiusBR Posts: 275 ★★★
    Everything in my overflow is gone. Been looking for motivation to quit this buggy, greedy game. If Kabam can’t restore all of the stuff I worked and saved for then that may be a sign to move on.
  • Same here, i had a lot of ISO and i need them
  • GroundedWisdomGroundedWisdom Posts: 36,095 ★★★★★
    Worked for me.
  • Same here
  • Vegeta0801Vegeta0801 Posts: 3
    forget it...it disappears again after u relogin..... X(
  • Cheeter_999_Cheeter_999_ Posts: 14
    I logged into the game only to find out that all of my remaining items in the stash had left me including iso, catalysts and also consumables.
  • Another problem. When restarting the game. It decides to reset the stash. @Kabam Miike i don’t wanna pop a crystal everytime I log in just to see my stash and rank up a champ. Can we get a fix or a compensation atleast

  • Anas_wick99Anas_wick99 Posts: 75
    What's PHC
  • TheWeave23TheWeave23 Posts: 16
    Why am I seeing all of these posts from summoners with the same issue and not one person from Kabam has responded on any thread saying “looking into it”, or merged the threads and made an announcement at the top of the forum? Come on
  • TaktiderblondeTaktiderblonde Posts: 12
    Premium hero crystal
    Gives you 1-4 stars 😂
  • PantherusNZPantherusNZ Posts: 1,300 ★★★★
    massive LOL at everyone freaking out like this isn't a rogue bug that would be sorted out, and instead acting like their things have been STOLEN!!!

    Open a crystal that would send something to the stash, if that doesn't work, log a support call with Kabam and it'll be sorted, nothing will be lost.
  • TheWeave23TheWeave23 Posts: 16
    Nothing works for me. And not a peep from anyone in Kabam with all of the threads going on about this.
  • Littleha132Littleha132 Posts: 3
    Opening crystals or leveling up a champ seems to temporarily restore the stash, but it disappears again when quitting out of the game
  • Cheeter_999_Cheeter_999_ Posts: 14
    This is evidence
  • CrymoreCrymore Posts: 2
    Wiped my stash out, nice one, kids crying.
  • good evening summoners, are your resources disappearing too?
  • Just logged in and found my stash completely gone. Had a countless amount of rank up materials I was looking forward to using. I know Kabam gets a lot of shade from the community even when they do positive things and in general I think they do a great job with this game. But this ones kinda crazy hope they find a way to get everyone's items back asap.
  • Gunners1986Gunners1986 Posts: 8
    Seriously kabam need to get their heads out of their back sides 😒 and realise this is a really big bug that's caused major issues for everyone and will take either them replacing wat people have lost or give out compo that will cover wat people have lost
  • captaincushcaptaincush Posts: 495 ★★★
    could a mod please comment whether this is being looked at?
    @Kabam Miike
  • Colinwhitworth69Colinwhitworth69 Posts: 7,114 ★★★★★
    The fact that the overflow can return (but disappear again) means this will likely get fixed quick.
  • PirateJonPirateJon Posts: 80
  • SmokegunSmokegun Posts: 7
    Same 😱😱😱 . OMG
  • HieitakuHieitaku Posts: 1,366 ★★★★★
    Opening a crystal that will send stuff to your stash recovers everything. But logging out and back in makes them all disappear again. Magical.
  • RobC79RobC79 Posts: 16
    I lost mine also
  • NEXTONNEXTON Posts: 512 ★★★
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