Superior Mythic Drop Rates Not Displayed

Hickdog27Hickdog27 Member Posts: 140 ★★
edited April 5 in General Discussion
The drop rates are not showing in the offer or in the crystal screen.
Post edited by Kabam Miike on

Comments

  • Hickdog27Hickdog27 Member Posts: 140 ★★
    Very true, these crystals are terrible but isn’t that a terms of service issue? I thought drop rates had to be displayed on any cash offer.
  • DrZolaDrZola Member Posts: 9,125 ★★★★★
    Hickdog27 said:

    Very true, these crystals are terrible but isn’t that a terms of service issue? I thought drop rates had to be displayed on any cash offer.

    Not passing on legal aspects, but my position is everything should have drop rates disclosed prominently and correctly regardless of whether real world or game currency is exchanged.

    Dr. Zola
  • Vegeta9001Vegeta9001 Member Posts: 1,708 ★★★★★
    Hickdog27 said:

    Very true, these crystals are terrible but isn’t that a terms of service issue? I thought drop rates had to be displayed on any cash offer.

    It is a legal requirement for anything odds based purchased with real life currency to show the odds.
  • Lestat2499Lestat2499 Member Posts: 290 ★★★
    Any update on the missing odds on these crystals?
  • Lestat2499Lestat2499 Member Posts: 290 ★★★
    @Kabam Miike can you provide an update. Since the odds were indeed missing.
  • DNA3000DNA3000 Member, Guardian Posts: 19,677 Guardian
    https://playcontestofchampions.com/store/crystal-drop-rates/
  • DNA3000DNA3000 Member, Guardian Posts: 19,677 Guardian
    Vegeta9001 said:

    Hickdog27 said:

    Very true, these crystals are terrible but isn’t that a terms of service issue? I thought drop rates had to be displayed on any cash offer.

    It is a legal requirement for anything odds based purchased with real life currency to show the odds.
    It is a requirement of both Apple and Google's app store guidelines. However, that's an agreement between Kabam and the respective store operators, and only they are in a position to decide if an app developer has adhered to the spirit of those rules. Neither Apple nor Google makes promises to app store customers in this regard.
  • SummonerNRSummonerNR Member, Guardian Posts: 12,811 Guardian
    DNA3000 said:

    https://playcontestofchampions.com/store/crystal-drop-rates/

    Insightful
    (thought that was gonna just be a link to how and when they have to declare rates, but it actually contains the drop rates themselves…)

    Superior Mythic Crystal
    5-Star Hero – 77.50%
    6-Star Hero – 16.00%
    7-Star Hero – 2%
    6-Star Nexus Crystal – 4.00%
    7-Star Nexus Crystal – 0.50%
  • Lestat2499Lestat2499 Member Posts: 290 ★★★
    It’s gotta be in game on the bundle. That’s always been the status quo. This was not.
  • Vegeta9001Vegeta9001 Member Posts: 1,708 ★★★★★
    DNA3000 said:

    Vegeta9001 said:

    Hickdog27 said:

    Very true, these crystals are terrible but isn’t that a terms of service issue? I thought drop rates had to be displayed on any cash offer.

    It is a legal requirement for anything odds based purchased with real life currency to show the odds.
    It is a requirement of both Apple and Google's app store guidelines. However, that's an agreement between Kabam and the respective store operators, and only they are in a position to decide if an app developer has adhered to the spirit of those rules. Neither Apple nor Google makes promises to app store customers in this regard.
    I don't know the point being made there, I'm just saying it's a legal requirement to display drop rates on any RNG based product like lootboxes, crystals etc that are purchased with real life currency, at least across most of Europe. I'm not arguing one way or the other who's duty it is to maintain that.
  • Lestat2499Lestat2499 Member Posts: 290 ★★★
    So it seems nobody from kabam is going to respond to the fact that no odds were included in these crystals that were purchased with real money. I just don’t understand why. Whenever they released the $5 dollar nexus crystals without odds they gave replacement crystals to those affected.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    I am unsure of what bundle or crystal this was about. If you require further assistance in this matter, please reach out to our support team via the in-game menu.
This discussion has been closed.