I got banned for using my other account

SantojaiSantojai Member Posts: 5
in General Discussion
Today I got banned from the game just because I was logging in to my other account in the game , i only have 2 accounts , and they are both mine . I need to know why I got banned

Comments

  • I_ZERO_II_ZERO_I Member Posts: 104 ★
    Huh, guess you did something else.
  • SantojaiSantojai Member Posts: 5
    But i didn’t do anything bad , I’ve never hacked , I’ve never used anybody else’s account , i only use my 2 accounts and that’s it
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,033 ★★★★★
    How are you for sure that was the reason?
  • SantojaiSantojai Member Posts: 5
    Because it happened when I was logging into my second account , I had already logged into it and then it said that I’ve been banned for “service violation”
  • UnknownUnknown
    This content has been removed.
  • SantojaiSantojai Member Posts: 5
    Wow
  • BapoiBapoi Member Posts: 995 ★★★
    Switched around on multiple accounts that are all mine today. Not a single issue...
    Log a ticket, ask clarification. Don't know what else to say that isn't stating the obvious question whether you did something against the ToS..
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    I've had zero issues with my two accounts and I occasionally log into both accounts on a single device when I don't have my other one with me and I've had zero issues with them.

    If you bought an account, if someone gave you an account, or if you're letting someone else use it or are using a thrid party app or hacking or modding them game then you will get punnish in some form.

    I doubt it was for just using a 2nd account because they already said it was fine and that they don't care about it as long as it's your accounts as long as you're the one who created them as long as you're the sole user of it.
  • BahamutBahamut Member Posts: 2,307 ★★★★
    edited August 2018
    Santojai wrote: »
    Because it happened when I was logging into my second account

    That doesn’t mean anything
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, as others have mentioned, we do not ban anyone just for creating and playing two accounts. That being said, the forums aren't the place to discuss actions taken on individual accounts, including bans. If needed, you can find more information regarding bans here.
This discussion has been closed.