Another bug: Can't open crystal

CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
Some of players met with crystals.

players going to crystal vault, game slows down. list of available crystals don't scrolling. after reboot sometimes it scrolls, but with a lt of lags.
Eventually players can't open any crystal.

Cnf-a-8w85o.jpg

some of the affected devices:
HTC one mini 2. Android 4.4.2.
Nokia 2 android 7.7.1
Xiaomi redmi 5 ,android 7.1

any info on that?

Comments

  • CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
    got cleared reason of bug - it happens only in russian version of application.
    but surely - it's not a whole reason - i turned on russina in my settings, all ok with my vault.
  • CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
    edited September 2018
    well.. not all have fixed issue with changing language to english...
    and those who fixed bug with changing language - bug was fixed for a short time.
  • CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
    edited September 2018
    all lags, quests, crystals... pictures don't load. after changing language 30 seconds was all alright, and then again - lags all over.
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    Dc5Jqhex-uM.jpg
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Crushtest, I'm really sorry to hear your experiencing some loading issues with the game!

    There's an active discussion HERE where we're gathering more information about issues such as this in an effort to identify the cause and develop a solution. To help keep the Forum tidy, we'll be closing any additional threads on the topic.

    Please take a moment to contribute to the thread linked above by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help and patience as we work to resolve these issues as quickly as possible!
This discussion has been closed.