Negative Units Being Given Unjustly

Roqbone97Roqbone97 Member Posts: 46 ★
edited September 2021 in Suggestions and Requests
Kabam should be ashamed of itself for given out $200 worth of negative credits to a player who has been playing since day one. Never requested refunds for items I purchased as jacked up as this game has been this is total BS.

Comments

  • The_Sentry06The_Sentry06 Member Posts: 7,804 ★★★★★
    edited September 2021
    That means you cheated I guess.

    Edit: Contact support if you feel this is unjust.
  • GroundedWisdomGroundedWisdom Member Posts: 36,913 ★★★★★
    If you haven't asked for a refund, contact Support using the Gear Icon. If there's been a mistake, they're the only ones that can access your Account.
  • RaganatorRaganator Member Posts: 2,590 ★★★★★
    This doesn't only happen if you requested a refund. If you bought units from a shady source or had someone load units onto your account, this is gonna happen. Not saying you did, just giving you another reason you might see something like this.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey @Roqbone97, we don't have direct access to in-game accounts here in the Forums and are unable to help with account-specific issues like this.

    You can find information HERE about our refund policy and how it can result in a negative balance of Contest Credits. However, if you require further assistance with this, I recommend reaching out to our Support Team by clicking HERE.
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