Best Of

Good day, fellow summoners! I’d like to tell you about how our beloved little indie company, Kabam, works!

As many of you know, last week a bunch of players got their accounts banned for donating to the game through third parties. Because of this, my honest and dear allies and friends suffered—people who play the game fairly, without using third-party software, and who also have great skill and an impressive stock of testosterone. They contacted support to find out exactly why they were banned, and the answer from support was a killer — they were banned for cheating in Battlegrounds. And everyone got the exact same response.

I’m not going to speculate on the real reason for the bans, because it’s just laughable. Nobody broke the rules in Battlegrounds — some of them didn’t even really play that mode in the past season.

So, here’s the point of my post: I wasn’t banned. And I thought — what if I contact support with the same issue my friends had, but with my account still active? Guess what? I got exactly the same response as my friends. You can’t make this up.

The funniest part is the ticket submission form. Support asks you to provide your in-game nickname, when you made a purchase, when you last logged in — all, apparently, just to create the illusion that they care about the player. In reality, it seems they didn’t bother to run any actual checks, since our beloved little indie company apparently decided to put their support in fully automated mode so they wouldn’t waste too much effort. I’ll attach screenshots of the ticket and the response to this post, as well as proof that I wasn’t banned.

Tbh, I kinda feel like they really messed up this time too. yeah, trust is gone for me. Once it’s broken, it’s hard to get back.

But hey, don’t worry — any minute now @KarateMike is gonna roll in with the heartwarming “Hey, that's me” post and you’ll have your answer

Good day, fellow summoners! I’d like to tell you about how our beloved little indie company, Kabam, works!

As many of you know, last week a bunch of players got their accounts banned for donating to the game through third parties. Because of this, my honest and dear allies and friends suffered—people who play the game fairly, without using third-party software, and who also have great skill and an impressive stock of testosterone. They contacted support to find out exactly why they were banned, and the answer from support was a killer — they were banned for cheating in Battlegrounds. And everyone got the exact same response.

I’m not going to speculate on the real reason for the bans, because it’s just laughable. Nobody broke the rules in Battlegrounds — some of them didn’t even really play that mode in the past season.

So, here’s the point of my post: I wasn’t banned. And I thought — what if I contact support with the same issue my friends had, but with my account still active? Guess what? I got exactly the same response as my friends. You can’t make this up.

The funniest part is the ticket submission form. Support asks you to provide your in-game nickname, when you made a purchase, when you last logged in — all, apparently, just to create the illusion that they care about the player. In reality, it seems they didn’t bother to run any actual checks, since our beloved little indie company apparently decided to put their support in fully automated mode so they wouldn’t waste too much effort. I’ll attach screenshots of the ticket and the response to this post, as well as proof that I wasn’t banned.