Resolution scaling iPad Pro 11”

DrekDrek Member Posts: 35 ★
in Bugs and Known Issues
Greetings,

Playing both MCoC and Transformers: Forged to fight on my iPhone 7+ I have no issues. Just purchased the latest model of the iPad Pro 11” with the A12x chip and when I launch either game they are windows to a smaller resolution. This is a fresh iPad and install and I am on the latest iOS version.

Is this a bug with the scaling on the new device or is there anything I can do to fix the issue on my end?

Thanks.

Comments

  • AmigouSAmigouS Member Posts: 5 ★
    Have the same issue. Thing is 11-inch iPad Pro has a new aspect ratio, and most apps have HUGE black bars. So we need to wait for an update from Kabam.
  • RC51RC51 Member Posts: 209 ★
    Yeah, this needs to be addressed, @Kabam Miike @Kabam Lyra @Kabam Zibiit @Kabam Wolf @Kabam Vydious

    rafawzcicbod.jpg
  • DrekDrek Member Posts: 35 ★
    Thanks for the image. Hopefully this gets updated soon
  • UnknownUnknown
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  • AmigouSAmigouS Member Posts: 5 ★
    I would recommend everyone to write a ticket to kabam support concerning this matter, this will make development team to concern about it more and finally make an update.
  • hurricanthurricant Member Posts: 608 ★★★★
    @Kabam Miike Is this something Kabam will be updating soon?
  • NEO_mr_AndersonNEO_mr_Anderson Member Posts: 1,075 ★★★
    Same thing for Android devices.

    My Sony Xperia Z2 tablet...

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    phmb5q2dqigb.png





    And, this is my new Samsung galaxy tab S2

    ucht6gxyclph.png
    d6b3qhw8dzvy.png


    As you can see, aspect ratio problem here too.

  • cUbA_LiBrEcUbA_LiBrE Member Posts: 1,123 Guardian
    I also have a iPad Pro 11 and this issue is a bit annoying. Is there any news? Also there are no weather effects! I don't think the Hardware is the issue, or is it?
  • DrekDrek Member Posts: 35 ★
    cUbA_LiBrE wrote: »
    I also have a iPad Pro 11 and this issue is a bit annoying. Is there any news? Also there are no weather effects! I don't think the Hardware is the issue, or is it?

    Sounds like it is the game. I have the effects on the maps at times. Just the resolution scaling
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hi there!

    This is a performance issue that we'd like to investigate further. The best way to get the proper information we need is by having you head over to the thread below and filling out the template we provided.

    iOS
This discussion has been closed.