We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
Connection Issues [Merged Threads]
This discussion has been closed.
Comments
I’m running on the:
iPhone XS
New update
Arena, aq, eq, ranking up everywhere.
I think if I time how long the loading picture with thing has been on my screen I’d be into at least a few hrs of just watching that.
Do we have any information as to why this is worse than before ???!!
It's all over. Watch Seatin and COWHale's videos...it's a joke. Is someone actually acknowledging the issues?
kabam watch this?
Connection errors occur frequently.
Seriously, how are you going to fix it and why the one week break between seasons when stuff was not working. Been through this before. The only explanation I have is the game is on precarious financial ground and they have to make money when it isn’t working right so full steam ahead. Yes, the one week break was too little.
my god the amount of time spent stuck waiting is disgusting since latest update.
has anyone tried to level up a champ. OMG constant lag.
what the hell has kabam done with this update?
something appears to be causing packets to be dropped constantly.
Huawei P10
2- Are you are attempting to play the game over a WiFi or a cellular network connection?
Yes, both
3- Have you have tried playing through WiFi as opposed to a cellular connection or vice versa, and if so, what happens?
Yes, no difference
4- Have you tried playing the game on an alternative device, and if so, were you able to play without encountering this issue?
No, feel free to send me a iPhone X for testing if it makes any difference
5- Where abouts in the game has this issue presented itself to you, is it on the initial loading screen or when you are playing in a game mode such as Arena, Alliance Quest/War, etc?
EVERYWHERE
Moto E4 plus 2gb ram 7.1.1
Moto E5 plus 3gb ram 8.0
WiFi verizion 50-100 mbs
Cellular data 40+mbs
Two different phones and models, two different Networks and both phones should handle this game with ease and can handle much more demanding games easily and I have zero issues with using other apps and streaming.
The only game I have a problem with network issues a lot is this one and I know it's not on my end, a lot of my members are also dealing with this with numerous other devices and os.
It always seems to come back and get worse with subsquent updates with no signs of ever being properly being fixed or addressed rather they constantly blame it on us or our devices which sucks is just another thing we have to suck it up and deal with or quit or take frequent breaks due to the frustration of playing this game and having to deal with the myrdid of other issues this game has.
Kabam's response: Oh that's strange. *Insert fake empathy statement that blames the player in a roundabout way*. Have you tried resetting your phone? Are you connected to the internet? *Jangles some keys in your face.* What's this? What's this? Who's a big boy? Yes, you are! Fill out this template, and show mommy.
We've overall seen an improvement in connection stability but we are still investigating this issue for players continuing to see connection errors. Thank you for your patience, everyone.
Zero improvement. As in “not 1 iota” of an improvement. Still “network error” any time I attempt to navigate my way through the game. Even shows up mid fight now.
Not on my end, it hasen't.
This, also. In the event quest. Master and UC.
Actually, it is much worse since the last update. Getting the message constantly when moving between screens. Your team needs to re-evaluate. Connection stability has worsened appreciably since the update. I’m using an iPhone 8.