Error when logging in - Android O beta - OPP2.170420.017 [Under Investigation]

Swe_wolfis

Ouch, looks that something in the beta don't agree with the game. Best bet, reinstall nougat and wait with O until Kabam officially support it.

yeah that's what I'm guessing as well - thanks!

Kabam Miike

Hey @Supramantt10,

Could you let us know what your Device's Model Number is?

I have a Nexus 6P
I rolled back to the stable build - Android Nougat 7.1.2 - it's working fine now

let me know if you are able to resolve the issue and I'll go back to the beta - thanks!

Samueljake

I am having the same issue. I contacted Google to report it and they say that it's because kabam needs to release a update from there side in order to be compatible with new Android update which they haven't till now..when I contacted kabam they are not ready to accept that the mistake is on there side..which sucks...I decided not to play this game till kabam fixes this by releasing a update..

Anybody tried the new update on the latest Android O release??

Once this game is working I'm going back to "O"

Kabam Wolf

Hey there everyone. We're still looking into this, but please let us know if you've seen any changes when playing on the newest version of the game. Thanks!

Ok last time I'll comment ... I promise. Anyone tried the new update on the Android O beta?

Amarrhino

I had this problem since guardians of the galaxy update.It says "error occoured.please try again." I've tried again so many times. I use a Lenovo tablet 2 or 1 (I forgot) please fix. I love this game.

Amarrhino

Guardians of the galaxy vol.2 btw

TKOzombie

On Developer Preview 4 on both my Nexus 6P and my Pixel C. Works fine on my Pixel C but getting the same error on my N6P.

dang it ... I've got a Nexus 6P ... I'll wait until I get the all clear to upgrade to O when it's released this month

Not sure if still relevant I'm having this issue on my Nexus 5x on the new Android 8.0 Oreo, I can't play

Help!!!!!

Same issue for me, tella me no space free try again, but I have 15gb free

Same issue for me

So what's the status of this now you've had months to prepare and execute internal regression testing? Android O has been pushed out OTA to devices for days now and on my Nexus 6P it still exists. THE ONLY application on my phone with the issue, might I mention. Are you going to make users wait for your 17.09 build?

Tovakinpi

I've got a Nexus 6p and am having the same problem with the game saying out of storage space now that I have 8.0, even though my phone is only 20% full, I've got over 100gb of ROM free. Kabam has literally had months to make sure that their game is compatible with this new OS yet has still managed to drop the ball.

LaLontra

Yeah, it never worked, opp1 opp2 opp3 opp4 and official build have all the same issue. Nexus 6p here.

Booo! Come on Kabam ... fix yo stuff!!
I've delayed updating because I figured it wouldn't work. LMK when it's working please!

Supramantt10 wrote: »

Booo! Come on Kabam ... fix yo stuff!!
I've delayed updating because I figured it wouldn't work. LMK when it's working please!

I'm hoping today's update fixes it. Otherwise, this would be considered a cold case since it's been "under investigation" since May... -_-

chunkyb

Kinda silly it's taken this long and no updates. Notification for 8 just hit my phone. 3 month old thread about a huge issue with one update that's 2 months old.

You've got to be shitting me. I just downloaded the update and the issue still isn't fixed? No wonder your user base is dropping. Clearly, assistance is needed in your development and deployment branch of IT.

@Kabam Miike what's the status on this, man? I was anticipating a fix in today's release, but it seems like I won't be able to take part in any of the August 30-September 6 incentives. I know I am not alone so what gives?

chunkyb

If it's not fixed in this major update, idk what to say. Kinda boggles the mind.