Prolong Timer for Game in the Background

Is there any way for Kabam's tech team to prolong how long i'm logged into the game in the background?
I can't leave the game lately for more than a minute before it kicks me off and resets the game. This is really annoying when players are strategizing and checking apps with alliance members and then get booted off. Especially if i'm doing arena and it counts the match as a ko. πŸ˜’πŸ˜’πŸ˜’πŸ§πŸ§πŸ§
I recall this being an extremely old issue that was fixed, but apparently it's recurring once again.

Comments

  • Seriously, can we pls get this fixed?!
  • GroundedWisdomGroundedWisdom Posts: 18,417 β˜…β˜…β˜…β˜…β˜…
    It's not immediate. If memory serves, it's about 15 minutes (correct me if I'm wrong). If it's happening immediately, there may be insufficient RAM on your device that's causing it to disconnect between windows.
  • I've made sure to clear any cache from my phone whenever i play. This does not happen with my other mobile app games. Just MCOC.
  • WoozieWoozie Posts: 163 β˜…
    Think it's pretty dependent on the device, I used to have an iPhone 5 and had it every few minutes but with an iPhone 8 it never happens
  • DonnymeijDonnymeij Posts: 194 β˜…
    This is most likely something with your phone.
    My wife and I both play this game.
    We both have a budget phone.
    Huawei P20 lite for me (4gb ram)
    Huawei P Smart 2019 for her (3gb ram)

    My game almost never shuts down if I use another app on the site and look something up. Hers does it very often.
  • Lvernon15Lvernon15 Posts: 1,201 β˜…β˜…β˜…
    Probably a device thing, my old iPad mini crashes after playing for a few minutes, but my iPhone 7 never crashes
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