We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
Comments
Device and Model: Motorola Moto Z4
Device Operating System: Android 10
Cellular or WiFi: Both- Verizon, mostly noticed on WiFi (But mostly played on wifi)
Game Version Installed: Version 27.2.0 6-10-20
Game Mode: StoryQuest, main login screen, AQ
Description of the Issue: I continue to get kicked from the game. WIFI will work on one phone or device fine with no issues but MCOC will kick me. I have a iphone 4 that I use as well and it does not kick me from that. (WiFi only)
Device and Model: Samsung Galaxy A80
Device Operating System: Android 10 ( Last Update 25th June 2020)
Cellular or WiFi: Both
Game Version Installed: 27.2.0
Game Mode: 1) Story Quests
2) Event Quests
3) Arena
4) Alliance Quest, and
5) Alliance War.
Description of the Issue: After a minute into a fight (in any game mode), a red sign appears on the bottom right side of the screen, indicating connection issues. I am taken to a screen showing "Lost Connection". On reconnecting, I have lost all the gains made in the fight and my champion too has lost half the health. It has become impossible for me to continue playing the game. Please look into this issue and try resolving it as soon as possible.
Device and Model: OnePlus 7pro
Device Operating System: 10
Cellular or WiFi: WiFi
Game Version Installed: 27.2
Game Mode: haven't noticed any patterns so I'm assuming it's all
Description of the Issue: sometimes when I hold block and the opponent heavies, I am unable to dash back and it feels like my character is frozen, causing me to get hit by their heavies. it doesn't happen every time
Device and Model: Pixel 3 XL
Device Operating System: Android 11
Cellular or WiFi: just occurred today on wifi, but has happened in the past on cellular, Verizon
Game Version Installed: V 27.2.0
Game Mode: Story Quests, Act 6, has occurred before in event quest
Description of the Issue: Occasionally, and more often during longer fights, while I'm making light attacks in a combo, my champion will go into a heavy attack and get stuck in the heavy. I could take all my fingers off the screen, but they're still there charging the heavy attack. This also occurs when I do two or more dashbacks sometimes. I tried cleaning my screen and drying out my hands, but it still manages to occur. It's cost me a couple of revives today alone because when I'm stuck charging the heavy, I get hit a ton by the defender.
Device and Model: huawei nova 3i
Device Operating System: android 9
Cellular or WiFi: Both
Game Version Installed: 27.2.5
Game Mode: AQ
Description of the Issue: after updating to the version above, every time I reach an opponent in AQ and click the fight button the game freezes for a solid 10-25 seconds before the fight actually starts as shown below.
Focus on 0:14 and 1:29
Android 10 Galaxy A70
Latest Gameversion
Problem: It wont let me login with mobile data
Only with Wifi... so its not "mobile" anymore
Device and Model: Samsung Galaxy Note 10
Device Operating System: Android 10
Cellular or WiFi: Both
Game Version Installed: 27.2
Game Mode: All areas
Description of the Issue: The game will glitch on any screen or mode of play to where characters and background visuals will repeatedly blink. It has happened in the middle of fights, causing me to use resources to revive and complete the quest.
Android Version 10
So basically,
Since yesterday I've been having issues login in to my game since yesterday this issue has caused my alliance to miss out on AQ exploration points as I was unable to login and finish my path. It has also made me lose out on The 4star basic arena i usually grind for milestones and even when I do manage to login I only spend about 5 minutes before the game crashes again
Dispositivo e modelo: (Motorola, Moto e 5Plus)
Sistema operacional do dispositivo: (Exemplo 8.0.0)
Celular ou WiFi: WiFi
Versão do jogo instalada: 27.2.0
Modo de Jogo: Missões de História, Missões de Eventos, Arena, Alliance Quest ou Alliance War.
Descrição do problema: Durante a luta, os meus campeões ficam sem respostas aos comandos efetuados por mim. Quando isso ocorre, só me resta sair do jogo e entrar novamente. Uma ocorrência que não tem sido pontual, visto que todas às vezes que o jogo está por passar por uma atualização, isso ocorre.
Device And Model: Chrome OS HP
Device Operating System: I can't find out since I am on Chrome Book
Cellular Or Wifi: Wifi
Game Version Installed: I think latest with the glowing yellow guy and the monster
Game Mode: I wasn't playing I hadn't played for ages so I just wanted to play but couldn't get on so I went on here and found out that it was happening to everyone else
Description: I went on and It went for 3 seconds onto loading screen but then said unable to login so I tried again but didn't work I tried uninstalling didn't work though.
Device and Model: OnePlus 8
Device Operating System: Android 10
Cellular or WiFi: Cellular
Game Version Installed: 27.2.0
Game Mode: Alliance War
Description of the Issue: Unable to complete combos
I was supposed to attack at a Mordo in AW, with no Normal nodes Like Champion boost and Rage.
I used AA who is an unduped 5 Star champ at 3/45, but I noticed that I was unable to complete 5 hit combos, the character kept trying to do heavies for ko reason at all. It cost the fight to me.
I cleared the cache reopened the game. Went in again with a maxed out 4 star GR, sig 61, but the same issue happened again, I was unable to complete 5 hit combos, Be it MLLLM or LMLLM, the character kept trying to go for a heavy on 3rd light attack.
I have no problem with any other app or anything else on the phone. I also have no problem with my data provider or the signal it provides to run other apps. I have reinstalled the app and gone through all the other steps suggested to no avail.
Device and Model: LGG5
Device Operating System: 8.0
Cellular or WiFi: Both
Game Version Installed: 27.2.0
Game Mode: All
Description of the Issue: The entire game has been VERY laggy since July 6. I've uninstalled and reinstalled the game and the lag went away for a day but now it's back. Don't know what's going on, maybe something to do with the content creator beta. No idea but the game play is awful. Makes running AQ map6 and Gold brack wars a nightmare.
•In game name: Ak.V.aN2.0
•Device and model: samsung galaxy s10
•Device operating system: android 10
•Cellular of wifi: both
•Game version instaled: latest 27.2.5
•Game mode: arena, main quests,events,ally wars,ally quests everywhere
•description of the issue: after every fight cant it shows down right the wifi signal ajd cant connect please fix it i cant even play like that please!!