Intel compensation

Guys please let us know something. I bought all 7 days of the deal for the intel. We know you’re working on it but can you give us a timeframe or at least what we should expect to receive from it

Comments

OneMast3r

So your saying when they add items to the unit deals then kabam should still charge 100 for just the extra added item? You know that's bs. The daily deals are there every day.

Say I'm wrong. Say your mates spent the 5 bucks and your right.

What do you get for 5$ in compensation again? They already got it when they ran the rift. So they should get nothing?

You make it sound like they got nothing. People think that spending 5$ and getting the rift item anyways that they deserve some huge reward.

Aldac

You’re totally missing the point. Some people bought the deals purely for the intel, which provided access to extra rifts and their desired awakening gem (if they had previously bought the chronometer and still not obtained their target gem from a rift).

Awakening gems are difficult to obtain and expensive items usually so being able to obtain one via the rifts was amazing. Prior to the compensation, buying the deals was the only way to run more rifts. However these purchases were then rendered unnecessary.

I was super happy with the large amount of intel we received. I’m sure we all were. I think the event overall was fantastic. However it still remains true that some people paid for “exclusive” items that they ultimately didn’t need to buy.

xxgonzoxx

So your saying when they add items to the unit deals then kabam should still charge 100 for just the extra added item? You know that's bs. The daily deals are there every day.

Say I'm wrong. Say your mates spent the 5 bucks and your right.

What do you get for 5$ in compensation again? They already got it when they ran the rift. So they should get nothing?

You make it sound like they got nothing. People think that spending 5$ and getting the rift item anyways that they deserve some huge reward.

You are 100% wrong. They were 7 deals that are not there everyday not 7 deals with a bonus. Kabam can charge whatever they want for whatever they want. Once its sold though they have a responsibility to maintain the integrity of that purchase or offer a refund. It sounds like kabam understands the concept. I look foward to seeing what they do.

Pudgehooks

Hey guys,

You've been very patient, and we really appreciate it, but we don't have our finalized plans yet. As soon as we do, we will be sure to let you all know, and are working to get that stuff together and out as fast as we can

Hey @Kabam Miike how much time does it usually take to decide for small things like these. I am just asking in a non sarcastic way so please don't take it otherwise.

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ShoNuff29

If someone bought every intel deal, they spent $105 for a total of 3k intel to then use on a chronometer to get the EXACT rift (usually an AG) of their choice. With that said, 1000 Modok coins isn’t enough compensation since the store contains an AG gem, not a selector. So compensation in my opinion should be 1000 coins for the AG plus the other top rewards you could’ve gone for in the rift (1000 6* shards, 10k 5* shards, 1 t2a, and a featured crystal). From there, scale compensation down based on how much they did purchase if they didn’t purchase all of the dailies.

ShoNuff29

👆 @Kabam Miike

Wakandas_Finest

Here is their plans "...Since this was something done so by our teams on a wide scale, we will not offer any form of refund for Intel purchased and spent."

Received today in response of my support ticket
If you haven’t read any of the rest of the Thread or their responses up here that have basically said they are working to come up with HOW and WHAT TYPE of Compensation to issue to everyone that had bought the extra Intel, know that it will be coming once they determine what form it will be in.

Your quote from the Support email is referring to the fact that they will be doing that on a wide scale (for everyone who bought) and not on a case by case basis thru Support Tix.
(but probably would have been more clearly worded if they wrote “is something being done” as opposed to “was something done”)
Yes, I read all the thread... I really hope they gonna do some kind of compensation... But the email looks clear... Nothing gonna be done. But maybe they think I'm searching for refund, that is not the case... Can you give us some news @Kabam Miike?
He already gave us some news. They're working on compensation for us. Let them take their time and come up with good compensation. Be patient.

Based on their history the reason it’s taking so long is they’re trying to determine what’s the absolute minimum compensation they can provide.

Qfury

Here is their plans "...Since this was something done so by our teams on a wide scale, we will not offer any form of refund for Intel purchased and spent."

Received today in response of my support ticket
If you haven’t read any of the rest of the Thread or their responses up here that have basically said they are working to come up with HOW and WHAT TYPE of Compensation to issue to everyone that had bought the extra Intel, know that it will be coming once they determine what form it will be in.

Your quote from the Support email is referring to the fact that they will be doing that on a wide scale (for everyone who bought) and not on a case by case basis thru Support Tix.
(but probably would have been more clearly worded if they wrote “is something being done” as opposed to “was something done”)
Yes, I read all the thread... I really hope they gonna do some kind of compensation... But the email looks clear... Nothing gonna be done. But maybe they think I'm searching for refund, that is not the case... Can you give us some news @Kabam Miike?
He already gave us some news. They're working on compensation for us. Let them take their time and come up with good compensation. Be patient.
Based on their history the reason it’s taking so long is they’re trying to determine what’s the absolute minimum compensation they can provide.

Hit the nail on the head with that one. Never seen a truer thing written

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RunamokUSA

Doesn’t seem like a very thought out compensation. I purchased it every day and got 360 gold coins? Oh well.....I guess this is par for the course nowadays

Lvernon15

I didn’t buy the deals, but considering the time this seems just as underwhelming and not thought out as the cmm comp

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benshb

After buying the shards I have literally no need of the other things. I haven't got any worthy champions to invest in since January, I'm overflowing in t2a and t5b, and have every class of awa gems. So this compensation és like nothing....

RunamokUSA

Strange that you were 100 coins more than me and I did buy the Cavalier offer every day. Makes me sad as I would not have dropped the money had it not been for the intel and then had to bust my butt trying to spend the 10,000 that they gave us all. Wonderful they were generous with the intel for everyone but not generous with the gold coins to the player that actually spent money.....

Osfan8

It's not a perfect solution but I'm impressed that it's reasonable compensation.

GK_23

I bought the Cav Daily Crystal every day and 1 UC, and I get 540 MODOK gold coins to use in a very underwhelming store? Thankful for something, but disappointing to say the least.

GroundedWisdom

After buying the shards I have literally no need of the other things. I haven't got any worthy champions to invest in since January, I'm overflowing in t2a and t5b, and have every class of awa gems. So this compensation és like nothing....

You don't need Sig Stones?

GroundedWisdom

Thanks for the Coins.

Aldac

https://66.media.tumblr.com/ad9448f22284e15ba1bd81f0e9d23ed2/tumblr_inline_pt9vdzyzOj1rwz18m_500.gifv

Surprised you didn’t show up sooner

Aldac

Seriously though, I’m happy with the compensation.

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btd602

So $70 spent on Cav and Grandmaster daily deals for 7 straight days = 700 coins

very underwhelming

jschweri

For the amount of gold coins I received...I would have preferred a refund instead.

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Thicco_Mode

I didn't buy it, but they seem kinda low. Would a mod care to explain the reasonings?

ChrisBosio

@Kabam Miike 420 gold coins is about 10% more than a T2A in the MODOK store. Seems like the three additional runs in the Epic Rifts I would have been able to do with the purchase of the Cavalier daily deals would have been worth more than that, no? I understand not wanting to give out things for free, but I find it difficult to believe that those runs are worth no more than a T2A and 500 4* shards. Shouldn't you scale it more towards what the $35 I spent would have bought me in units? Roughly 1,000?

Normally, I find the compensation you guys provide to more than fair and adequate. I have not dealt with CMM in the Abyss so I can not speak to that, but as far as the compensation for the server issues, I felt it was more than fair. It feels like you guys are preparing to offer 60 gold coins in daily Cavalier deals for each day of the last week of the MODOK event and that is how you gauged the compensation here. I don't know if I would consider the comparison between the two events apples to apples though and thus this compensation feels underwhelming and disappointing. Furthermore, it feels as though we have now moved into the territory of only being able to fully acquire side event rewards by purchasing additional offers. It is rather disconcerting to be honest.

Certainly, my opinion is my own and many will agree that it was fair, but I just wanted to provide my two cents.

Thanks for taking the time to read this.