**KNOWN SPRING OF SORROW ISSUE**
We noticed a number of the Spring of Sorrow objectives aren't working properly, we are investigating and currently working on a potential solution.
We apologize for the inconvenience.
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Game shutting down whenever i open it [Merged threads]

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    Same, game logo appears then flash, back to logon screen. I use iPad Pro OS 13.5.1 to play. Checked iPhone and it did the same thing. Tried reinstalling and still did same thing. I play everyday game version 27.2.0. I like the game but this is getting frustrating to the point I am not sure it is worth it.
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    I’m having the same problem, and judging from all the increasing posts we’re not the only ones.
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    marmadunesazbotmarmadunesazbot Posts: 1
    It works guys log in
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    Canrdboy36Canrdboy36 Posts: 76
    Try this, my alliance mates got it to work
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    SirmacoolSirmacool Posts: 393 ★★
    Facebook sdk issue fixed. Game back up
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    ShadowstrikeShadowstrike Posts: 3,105 ★★★★★
    nero8913 said:

    I’m having the same problem! It sucks that it’s happening to you, but a part of me is glad that I’m not the only one.

    Yeah it does. However i hope kabam will send some compensations. Cause we doing AW and now we can’t play.
    It's happening to multiple apps on. iOS so it's an Apple issue, not a Kabam issue
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    lowlevelplayerlowlevelplayer Posts: 4,292 ★★★★★
    Mcord117 said:

    Facebook is so terrible that I haven’t had it installed on my phone in over 4 years and it still screws things up

    I've never downloaded facebook lol. Not stopping it from ruining my game though
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    Space_gooSpace_goo Posts: 127
    I'm in the game in iOS
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    Space_gooSpace_goo Posts: 127
    was grinding fine in Android
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    Sensei_MaatSensei_Maat Posts: 396 ★★★
    Tamerlane said:

    i am not buying this facebook ****, they are lying coz they know everyone has a fb, its easy to put a blame on someone else....I DON NOT HAVE A FB ACCOUNT NEITHER ANY FACEBOOK APP...( facebook, whatsapp, tinder etc ).
    explain that please

    its got nothing to do with if you do or don't have anything.

    do you understand what a SDK is? its a Software Development kit.
    its something the devs use to build on and it is in the games programming.
    the Facebook SDK and iOS is the issue here. so any apps that use the facebook SDK in their coding are prone to issues.

    what you personally do or don't do, or do or don't have installed on your phone is irrelevant to what is used in the games coding and how the game is coded.
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    SaltE_Wenis69SaltE_Wenis69 Posts: 1,993 ★★★★
    Idk why but I can't log in is anybody else having this issue? Also, will we get compensation?
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    KevanproGKevanproG Posts: 308 ★★
    Only iOS Player are having the problem at the moment
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    ImranImran Posts: 587 ★★★
    It’s not kabam problem. Many apps of ios having this problem. It’s only happening in ios platform. Android just fine.
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    TesladonTesladon Posts: 339 ★★
    Works for me now. On iPhone; didn’t change anything. I pulled a blue Cyke from a 5 star crystal tho, so imma blame that on the glitch. Just kidding (I really pulled it though).
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    DrZolaDrZola Posts: 8,796 ★★★★★
    Thanks for the fix. Is there anything that can be done to avoid future downtime if in fact this is a Facebook code issue?

    Dr. Zola
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    Dark_Knight94Dark_Knight94 Posts: 22
    Game is again down for my ios !! Not connecting but all other apps are working fine
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