Champs stuck in aq [Merged Thread]

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Comments

  • SparkAlotSparkAlot Posts: 945 ★★★★
    Come on Kabam, fix it, can't play in AQ with the same champs, I also get the above message.
  • LajiLaji Posts: 11
    Same
  • SparkAlotSparkAlot Posts: 945 ★★★★
    Kabam Boo said:

    Hi again folks!

    Thank you so much for your patience. Please give it another 5 minutes, then close and reopen the app. Your Champions should be released successfully this time!

    Please let us know if you continue to experience this issue after attempting the above solution.

    Thanks!

    It is NOT working!



    Please FIX ASAP, it is already 1 hour 24 mins into AQ, and can't freaking join!
  • Kabam BooKabam Boo Posts: 421 ★★★★
    Thanks for the additional information! We are currently looking into this further. We appreciate your continued patience, folks!
  • crogscrogs Posts: 559 ★★★
    Uninstalling and reinstalling did nothing.
  • ccaveman76ccaveman76 Posts: 55
    Kabam Boo said:

    Thanks for the additional information! We are currently looking into this further. We appreciate your continued patience, folks!

    Patience is running extremely thin
  • ccaveman76ccaveman76 Posts: 55
    Kabam Boo said:

    Thanks for the additional information! We are currently looking into this further. We appreciate your continued patience, folks!

    You need to just stop this AQ....again and then after you all have it working correctly then put it back in play but stop giving us this busted version
  • GhOsT_DoG_78GhOsT_DoG_78 Posts: 43


    I also get this even though none of my champs are in any other quest? Now I can't take the champs I need into the new AQ. I need Torch for Doom :'(
  • TrackerX55TrackerX55 Posts: 39
    Forget compensation, y'all should be more concerned about the changes they were making behind the communities back that caused the crash in AQ.

    So much for the claim to transparency.

    @Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Porthos @Kabam Lyra
  • TomElf86TomElf86 Posts: 19
    Mines working now! I have joined AQ.
  • Kabam BooKabam Boo Posts: 421 ★★★★
    UPDATE:

    1) All players who are still experiencing issues with their Champions in AQ should submit a ticket to Support. The Kabam dev team are hard at work finding a solution to this!

    2) We are reducing AQ timers to 30 minutes, only for the next 22 hours, effective immediately. **Note: If you gained an Energy recently, you will only see this change the next time you gain an Energy.

    Thank you once again for your incredible patience. We really appreciate it!
  • MoosetiptronicMoosetiptronic Posts: 814 ★★★
    @Kabam Miike (tagging you because it doesn't give me a drop down option to tag boo)

    There are no options in support ticket that correspond to not being able to use champions in AQ that were stuck in it, earlier today.

    How can we get our champions released so that they can be used in AQ again?
  • Bluto152Bluto152 Posts: 8
    I’ve tried with multiple heroes. Also getting the “heroes cannot be in other teams” message regardless of who I put in
  • GhOsT_DoG_78GhOsT_DoG_78 Posts: 43
    Ok this is resolved now I'm guessing because the dodgy AQ from before has officially ended releasing the champs? Still, another wasted couple of hours.
  • W1z4rdBRW1z4rdBR Posts: 1


    I have the same problem. It's like my team was still in the previous AQ
  • Cam77778888Cam77778888 Posts: 81
    Still have guys that can’t join aq so no its still not fixed
  • crogscrogs Posts: 559 ★★★
    Just got my two accounts in.
  • crogscrogs Posts: 559 ★★★

    @Kabam Miike (tagging you because it doesn't give me a drop down option to tag boo)

    There are no options in support ticket that correspond to not being able to use champions in AQ that were stuck in it, earlier today.

    How can we get our champions released so that they can be used in AQ again?

    That would be "gameplay".
  • As the Alliance Leader, everyone is asking what do ,.... Wait or join ???? Some are asking why they didn't get the "invite" ????
    Will this be fixed tonight and a statement on what to do now ????
  • SparkAlotSparkAlot Posts: 945 ★★★★
    Kabam Boo said:

    UPDATE:

    1) All players who are still experiencing issues with their Champions in AQ should submit a ticket to Support. The Kabam dev team are hard at work finding a solution to this!

    2) We are reducing AQ timers to 30 minutes, only for the next 22 hours, effective immediately. **Note: If you gained an Energy recently, you will only see this change the next time you gain an Energy.

    Thank you once again for your incredible patience. We really appreciate it!

    Thanks, finally could get in just now when I tried.
  • Kabam BooKabam Boo Posts: 421 ★★★★
    FURTHER UPDATE:

    We believe that we have squashed that bug! Please close and reopen your app once more to restore your Champions in all its glory!

    However, please do submit a ticket to Support if you are still experiencing this issue.

    Thank you all!!!
  • OnkyOnky Posts: 222
    What just happened to war matchmaking? We were enlisted, in the matchmaking countdown, and now all of a sudden it says next matchmaking in one day
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