Champs stuck in aq [Merged Thread]

amit57111 · 2020-07-20T23:07:25+00:00

K I think the images explain it the best way

amit57111

I think the images explain it the best way

Comments

Laji

Same

SparkAlot

Hi again folks!

Thank you so much for your patience. Please give it another 5 minutes, then close and reopen the app. Your Champions should be released successfully this time!

Please let us know if you continue to experience this issue after attempting the above solution.

Thanks!

It is NOT working!

Please FIX ASAP, it is already 1 hour 24 mins into AQ, and can't freaking join!

Kabam Boo

Thanks for the additional information! We are currently looking into this further. We appreciate your continued patience, folks!

crogs

Uninstalling and reinstalling did nothing.

ccaveman76

Thanks for the additional information! We are currently looking into this further. We appreciate your continued patience, folks!

Patience is running extremely thin

ccaveman76

Thanks for the additional information! We are currently looking into this further. We appreciate your continued patience, folks!

You need to just stop this AQ....again and then after you all have it working correctly then put it back in play but stop giving us this busted version

GhOsT_DoG_78

I also get this even though none of my champs are in any other quest? Now I can't take the champs I need into the new AQ. I need Torch for Doom :'(

TrackerX55

Forget compensation, y'all should be more concerned about the changes they were making behind the communities back that caused the crash in AQ.

So much for the claim to transparency.

@Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Porthos @Kabam Lyra

TomElf86

Mines working now! I have joined AQ.

Kabam Boo

UPDATE:

1) All players who are still experiencing issues with their Champions in AQ should submit a ticket to Support. The Kabam dev team are hard at work finding a solution to this!

2) We are reducing AQ timers to 30 minutes, only for the next 22 hours, effective immediately. **Note: If you gained an Energy recently, you will only see this change the next time you gain an Energy.

Thank you once again for your incredible patience. We really appreciate it!

Moosetiptronic

@Kabam Miike (tagging you because it doesn't give me a drop down option to tag boo)

There are no options in support ticket that correspond to not being able to use champions in AQ that were stuck in it, earlier today.

How can we get our champions released so that they can be used in AQ again?

Bluto152

I’ve tried with multiple heroes. Also getting the “heroes cannot be in other teams” message regardless of who I put in

GhOsT_DoG_78

Ok this is resolved now I'm guessing because the dodgy AQ from before has officially ended releasing the champs? Still, another wasted couple of hours.

W1z4rdBR

I have the same problem. It's like my team was still in the previous AQ

Cam77778888

Still have guys that can’t join aq so no its still not fixed

crogs

Just got my two accounts in.

crogs

@Kabam Miike (tagging you because it doesn't give me a drop down option to tag boo)

There are no options in support ticket that correspond to not being able to use champions in AQ that were stuck in it, earlier today.

How can we get our champions released so that they can be used in AQ again?

That would be "gameplay".

birkredwolf

As the Alliance Leader, everyone is asking what do ,.... Wait or join ???? Some are asking why they didn't get the "invite" ????
Will this be fixed tonight and a statement on what to do now ????

SparkAlot

UPDATE:

1) All players who are still experiencing issues with their Champions in AQ should submit a ticket to Support. The Kabam dev team are hard at work finding a solution to this!

2) We are reducing AQ timers to 30 minutes, only for the next 22 hours, effective immediately. **Note: If you gained an Energy recently, you will only see this change the next time you gain an Energy.

Thank you once again for your incredible patience. We really appreciate it!

Thanks, finally could get in just now when I tried.

Kabam Boo

FURTHER UPDATE:

We believe that we have squashed that bug! Please close and reopen your app once more to restore your Champions in all its glory!

However, please do submit a ticket to Support if you are still experiencing this issue.

Thank you all!!!

Onky

What just happened to war matchmaking? We were enlisted, in the matchmaking countdown, and now all of a sudden it says next matchmaking in one day