Any word about Android Oreo 8.0.0 update issue? [Fix in for Next Update]

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Comments

  • AnglerAngler Member Posts: 22
    @Kabam Miike ma è così difficile dirci quanto tempo dovete ancora tenerci bloccati?
  • AnglerAngler Member Posts: 22
    This is absurd
  • MasterpangMasterpang Member Posts: 1
    I too have lost all my calendar rewards and all the log in rewards. I play this game heavily on the Nexus 5x, which is the only device I play this on unless I borrow a device just to sign in...
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hey guys. Sorry for the long turnaround on this issue. I checked in with the team, and it looks like they've got a fix in for 15.1, which is intended to be released next week. That being said, we will keep you updated if anything changes. Thanks so much for sticking with us through this issue!
  • Maxwell33Maxwell33 Member Posts: 47
    Hey wolf, any word on compensation for those who've been out of commission?
  • masteRRonimasteRRoni Member Posts: 66
    Kabam Wolf wrote: »
    Hey guys. Sorry for the long turnaround on this issue. I checked in with the team, and it looks like they've got a fix in for 15.1, which is intended to be released next week. That being said, we will keep you updated if anything changes. Thanks so much for sticking with us through this issue!

    Another week of pain? Ffs..
  • AnglerAngler Member Posts: 22
    Hopefully it's just another week ... You've got so many players out there.
  • Orand86Orand86 Member Posts: 4
    I'm sure I'm not the only one who actually feels like there's a real chance (although a very small one) that 15.1 will not fix this issue, and some people will still be locked out of the game after its release. It's sad... but that's Kabam's reputation...
  • AnglerAngler Member Posts: 22
    I think they are not making an update to fix the problem to us, but they are just updating like all the end of month .... Meanwhile, we missed a month of aq, aw, arene, calendar, and more ... Thank you kabam for damaging us.
  • Maxwell33Maxwell33 Member Posts: 47
    I got lucky where my mom had a left over tablet from years ago that still worked that I've been able to play on. Mind you it's SUPER laggy and impossible to do anything valid with other than just claiming Crystals and my daily rewards. Hoping this update is actually coming
  • thanks4playingthanks4playing Member Posts: 805 ★★★
    Angler wrote: »
    I think they are not making an update to fix the problem to us, but they are just updating like all the end of month .... Meanwhile, we missed a month of aq, aw, arene, calendar, and more ... Thank you kabam for damaging us.

    I agree. Most software developing companies deliver and deploy a fix immediately for a blocking issue like this one. Compensation is not only expected, but well warranted.
  • R4GER4GE Member Posts: 1,530 ★★★★
    Have you all not been able to log in since the start of this thread?
  • masteRRonimasteRRoni Member Posts: 66
    R4GE wrote: »
    Have you all not been able to log in since the start of this thread?

    Yep,since i updated o 8.0 a week a go
  • 19Brian6819Brian68 Member Posts: 1
    Any progress on the fix? First time in 2 years I've been unable to get my fix. Not to mention daily log in rewards, aw, aq that I'm missing out on.
    Sincerely Brian
  • masteRRonimasteRRoni Member Posts: 66
    edited September 2017
    At least they should make a separate update just for us..having to wait 2-3 weeks until the monthly update is very bad..
  • wadderswadders Member Posts: 12
    15.1 notes mention nothing about Oreo update. Hoping it's just an oversight and not ignoring the issue till 15.2
  • AnglerAngler Member Posts: 22
    Aspettiamo con grande ansia l'aggiornamento.......
  • BDCrowleyBDCrowley Member Posts: 9
    Same Thing Here and it's been Going on 3 weeks here. I get a phone from Google Nexus 5x for Christmas from Google for Marvel Contest of Champions. 4 Operating Systems later and less than 9 months later, Marvel is Unplayable but Google can keep updating the GoogleGarbage on my phone. Was this New Google Nexus 5x Phone you sent me suppose to bring me joy or was it for Kabam lower their amount of payable taxes by giving out of date products away in December?

    Oh, And as of August 2018 Google will No Longer Support the Nexus 5x.
  • BDCrowleyBDCrowley Member Posts: 9
    @Kabam Mike When You Speak, Speak the Truth, Or Don't Talk. Your Like a Genie in a Bottle. You Pop out for explainations that are easy, but when you get the hardline questions you hide yourself quickly back inside.

    The Question Was: Is There A Fix Coming Soon?
    Your Answer Was: ???

    P.S. Hopefully Kabam Wolf will Replace Kabam Mike On the Forum Boards, he atleast gave us hope.
  • awokfawokf Member Posts: 1
    Got the same problem on the Oppo A77. Got nearly 50GB free and it has to keep redownloading the app every day.
  • 45711124571112 Member Posts: 1
    I contacted yestderday and still no news, really annoyed as losing out on the daily card I brought because kabam don't what andriod users. Having dodged the question of compensation the 1st time I persisited and was assked to leave my feedback on the promotion suggestions page. I suspect they care as much as customer services so don't hold out much hope.
    Also the tone of the emails suggest they don't know if the update will fix the issue ( i hope I'm wrong)
  • ArsenalPrimeArsenalPrime Member Posts: 15
    Kabam Wolf wrote: »
    Hey guys. Sorry for the long turnaround on this issue. I checked in with the team, and it looks like they've got a fix in for 15.1, which is intended to be released next week. That being said, we will keep you updated if anything changes. Thanks so much for sticking with us through this issue!

    thanks kabam wolf!
  • JaxenrothJaxenroth Member Posts: 5
    Just uninstalled and rebooted. Than reinstalled apk and all is working. Google Pixel XL Android 8.0
  • BossUltinucBossUltinuc Member Posts: 3
    I updated and it works. I'm confused though. All of my calendar daily rewards seem to be up for grabs (they're not greyed out) but simultaneously, it says there's a day left? What's the deal? Will I get the remaining rewards or not?
    c6nx9i5hs3s5.png
  • BossUltinucBossUltinuc Member Posts: 3
    2irglz5vush2.png

    You understand my confusion, yes?
  • perif_rrperif_rr Member Posts: 3
    Looks like we aren't getting compensated eh? So much for fair play.
  • The_OneThe_One Member Posts: 2,936 ★★★★
    Is Android Oreo working now?
  • masteRRonimasteRRoni Member Posts: 66
    The_One wrote: »
    Is Android Oreo working now?

    Yes,but the new update is a fail.
  • mullin83mullin83 Member Posts: 3
    Kabam Wolf wrote: »
    Hey guys. Sorry for the long turnaround on this issue. I checked in with the team, and it looks like they've got a fix in for 15.1, which is intended to be released next week. That being said, we will keep you updated if anything changes. Thanks so much for sticking with us through this issue!

    It's working on the new update, but there is a problem on the special attack 2
    And how will you compensate on the lost, I lost a lot of thing during I wait for the update I'm using Nexus 6P
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