Game keeps crashing. iPhone 7 & 8. Lost half my team health in incursion when it just kicked me out. Cost me. Yesterday just after I cleared a war node and moved up it crashed. Did the same in aq mid fight in map 6. Please sort it guys. It does cost us items and rewards.
Note 20 ultra user. Same issue with everyone else is talking about. Taking forever to login. Same with everyone else who's android in my alliance. Not looking for compensation just want it improved like prior to update. Thanks.
I use samsung j7 mobile phone and is of latest version my in game name is SHAZAM-15. My issue is that after latest update my game take upto 10 minutes in logging in and game is also slowed down when i back from a quest it also take a few minutes pls resolve this issue
Android 10 (Xioami Note 9S) Loading time issues just increasing.. It was 5-7 mins now its 10-15 mins! Thats ridiculous! We know you guys are working on it but its getting worse!
Also compensation at the end of the month doesn’t cover the time its needed to load and lose health in aq,aw!
In-Game Name: Omkar.786 Device and Model: Redmi note 8 pro Device Operating System: 10 Cellular or WiFi: WiFi Game Version Installed: 28.2.0 Game Mode: All Description of the Issue: 1. Frequent micro os 1-2 sec. Lag appears during opponent specials especially(dr.doom sp2) and other champs also. 2. The loading screen takes forever to load a screen from one quest to another, even sometimes the screen freezes at one place. 3. The 'alliance' button beside 'fight' button is kindda laggy when I opens it the screen freezes no loading screen at all.
Getting a sign saying it can't connect. Been like that for a day. I'd be willing to say it's caused by the newest update. No... well, minimal issues before downloading it, now it won't load at all. I know the dev team is working on it, so I'd like to remind everyone to be patient. It's not easy running any of this, but they are doing their best, and I'm sure it'll be worth it once it's back.
Now enough is enough! The game crashing really gets annoying time affer time now! Can't even play 5 fights straight in arenas without game crashing once to twice ! Even in aw game shuts down while we entrying in fight and when we restart, our champion is at half health and they get free defenders kill ! This issue comes on after getting new update from last 3 months ! Game crashing, game loading , game pausing for seconds in btwn fights and when doin some spcl attacks or dashing forward sometimes ! This is ruining my game experience and really compelling me to quit the game because you guys don't bother to address this issue or don't respond to anyone in "ios lags and crashing and performance issues" so many threads i hv posted there along with many other players facing same issues !! Kindly update us about this issue and when this will be solved permanently and not just temporary fix !
Device: LG G7 ThinQ Android. Very slow to load the game on the screen. Has been this way since I updated to the latest version of the game. 1-2 min on Wi-Fi and several minutes on mobile data. I have excellent Wi-Fi. Always shows the connection symbol while loading.
Device: Huawei Nova 3i Android : 9 Ok it used to take 1-2 min to load after i updated the game but today i Cant even log into the game... MY LAST LOGIN WAS 9 hrs ago and Since then i cant get in the game. Tried waiting and it kept loading for 15 min so Just closed the game. Couldn't participate in war and alliance quest due to this pls fix asap.
I tried uninstalling and reinstalling the game and now it didn't let me download the needed files (because they're downloaded from within the game) so i was locked out for hours. and like i said previously even when i do log in, any transition between screens is agonizingly slow, i have been rebuilding my arena streaks, barely doing aq and aw and just generally having a miserable time playing the game as a whole.
I have two devices, a Smasung Note 9 and a note 10, both are experiencing WAAAAYYYY longer than usual issues logging into the game and time between loading screens. I couldn't even play arena for the new champs right now if I wanted to it is such a huge disadvantage. Fix your system Kabam!
I have a samsung galaxy C7 pro and my game is taking at least 10 to 15 minutes to log in every time and there is furthur delay on every sinhle loading screen and my internet is working fine it can run 1080p youtube videos without the slightest delay it would be nice of someone from kabam acknowlodges this issue and reply to us players
Hi i am facing game login issue since last 2 days. But today i found that by use any VPN app we can login easily. Can we use VPN for logging game or may it result our game to be banned???
Hi I'm from Egypt and for the first time the game take A LOT of time to open or when entering quest or AW or AQ ! All this happened after the last update..someone told me to use VPN Application but i'm afraid to get banned and i don't like to use it. Plz tell me that there is a solution soon..Thanks
In-Game Name: 7azzooma Device and Model: Samsung Galaxy S7 edge Device Operating System: 8.0 Cellular or WiFi: Both Game Version Installed: 28.2.0 Game Mode: When opening the game, when entering Quest, AW and AQ Description of the Issue: Looooooooooooaaaaading
Apologies for the delay in any update but unfortunately I don't have one to give. I just wanted to swing in and reassure you all that we're aware of this and looking heavily into it. I hope to have an update for you in the next day or so.
I am using samsung galaxy C7 pro 4 GB ram 64 GB storage qualcomm snapdragon 626 game version is 28.2.0 it is taking atleast 10 to 15 minutes to log in and there is furthur delay on every single loading screen i am using wifi and it can run 1080p youtube videos without stuttering which indicates my network connection is working fine so please i request you to look into this issue
Apologies for the delay in any update but unfortunately I don't have one to give. I just wanted to swing in and reassure you all that we're aware of this and looking heavily into it. I hope to have an update for you in the next day or so.
Comments
My issue is that after latest update my game take upto 10 minutes in logging in and game is also slowed down when i back from a quest it also take a few minutes pls resolve this issue
My in game name is SHAZAM-15
Galaxy S10
Redmi note 8 pro
Android 10 (Xioami Note 9S)
Loading time issues just increasing.. It was 5-7 mins now its 10-15 mins! Thats ridiculous! We know you guys are working on it but its getting worse!
Also compensation at the end of the month doesn’t cover the time its needed to load and lose health in aq,aw!
Device and Model: Redmi note 8 pro
Device Operating System: 10
Cellular or WiFi: WiFi
Game Version Installed: 28.2.0
Game Mode: All
Description of the Issue:
1. Frequent micro os 1-2 sec. Lag appears during opponent specials especially(dr.doom sp2) and other champs also.
2. The loading screen takes forever to load a screen from one quest to another, even sometimes the screen freezes at one place.
3. The 'alliance' button beside 'fight' button is kindda laggy when I opens it the screen freezes no loading screen at all.
Kindly update us about this issue and when this will be solved permanently and not just temporary fix !
Android.
Very slow to load the game on the screen. Has been this way since I updated to the latest version of the game. 1-2 min on Wi-Fi and several minutes on mobile data. I have excellent Wi-Fi. Always shows the connection symbol while loading.
Thanks
Now would be a good time.
Android : 9
Ok it used to take 1-2 min to load after i updated the game but today i Cant even log into the game... MY LAST LOGIN WAS 9 hrs ago and Since then i cant get in the game. Tried waiting and it kept loading for 15 min so Just closed the game. Couldn't participate in war and alliance quest due to this pls fix asap.
it would be nice of someone from kabam acknowlodges this issue and reply to us players
I'm from Egypt and for the first time the game take A LOT of time to open or when entering quest or AW or AQ !
All this happened after the last update..someone told me to use VPN Application but i'm afraid to get banned and i don't like to use it.
Plz tell me that there is a solution soon..Thanks
Device and Model: Samsung Galaxy S7 edge
Device Operating System: 8.0
Cellular or WiFi: Both
Game Version Installed: 28.2.0
Game Mode: When opening the game, when entering Quest, AW and AQ
Description of the Issue: Looooooooooooaaaaading
Apologies for the delay in any update but unfortunately I don't have one to give. I just wanted to swing in and reassure you all that we're aware of this and looking heavily into it. I hope to have an update for you in the next day or so.
4 GB ram
64 GB storage
qualcomm snapdragon 626
game version is 28.2.0
it is taking atleast 10 to 15 minutes to log in and there is furthur delay on every single loading screen
i am using wifi and it can run 1080p youtube videos without stuttering which indicates my network connection is working fine
so please i request you to look into this issue
Samsung Galaxy S10
Tried both Wifi and Celluar (Verizon)
Android version 10
One UI version 2.5
Android security patch level October 1, 2020