Last comment from an admin was over a month ago. Since then community members have given pretty helpful info about all the IP format stuff, and that hasn't been acknowledged.
Having the same problem w/ new update. Thanks kabam. Guess y'all can't get a device w/ a Tmobile provider to test B4 rollout. Don't want 2 stretch the budget.
I hear Ya been having issues since late October, sent report and they still haven't done anything yet! I know it's not my phone. Ever since T-mobile bought Sprint I've had nothing but problems. I've never liked T-mobile, it's going to be better they say My ASS it is it's WORSE!
I hear Ya been having issues since late October, sent report and they still haven't done anything yet! I know it's not my phone. Ever since T-mobile bought Sprint I've had nothing but problems. I've never liked T-mobile, it's going to be better they say My ASS it is it's WORSE!
I wouldn't blame the carrier for this. No other apps or games I have experience these problems... and it certainly shouldn't take two months (and counting) to fix and be officially ignored for months at a time.
Commenting just to keep this at the top of the queue.
I'm having this problem too. Android 11, Pixel 3aXL on T-Mobile (was never a Sprint user). On WiFi, everything is usually reliable; on the LTE network, things just hang, but only for MCOC - I can play games, stream movies, etc without problem. Please fix this issue!
Surely from their end this switch over to IPv6 wouldn't be a surprise. It likely is complicated to fix, but we still have no evidence that kabam people have even seen this thread or are looking at it... two full months after the issues emmerged.
The game started having major connection issues for me in Oct with the CGR update...
The VPN I use to connect works flawlessly since it uses IPv4...
Wifi works fine because it uses a dedicated/static IP address...
After this current update the game DOES connect more often without the use of VPN or WiFi, but it still lags and hangs. I thought they fixed it, but clearly it's still an issue...
I have sprint. Have been with sprint for a long time and never had issues. My game started lagging and kicking me from AQ/AW when tmobile merger with sprint went live. I live in Nevada if that helps. Wifi my game works perfectly. I have a galaxy A50. I have tried everything and nothing works. Even went to get a new sim card a few times to see if that helped but did nothing. T-mobile is now trying to con me into getting a new phone smh saying that a T-mobile phone would fix the problem cuz my phone is still off of sprint. So angry. I'm not guna buy a new phone. I just got this one 8 mo ago and from what I see where T-mobile connections are just as bad... smh probably just guna switch to Verizon just wish Verizon had better hotspot deals. They are ruthless with those prices
I’ve spent thousands of units from losing champions and healing because of these issues. I completed a quest that I didn’t get credit for. I was denied by support. I’m on Rogers in Toronto. I often use Virgin for wifi. Doesn’t matter which I use, I’m always seeing lag spikes, disconnects and game crashes. I use an iPhone XR. I don’t do anything to cause the issue myself. I’m tired of losing champs because of this issue. I’m not sure if the quest completion issue I had has anything to do with this but, support insists I exited the quest early even though I know for a fact I didn’t. The server data reflects me finishing off the boss. They even told me I advanced after finishing boss... I don’t know...
Takes forever to log in game and severe connection issues even after it finally does log on. This only happens on data...WiFi works pretty much fine. Its extremely annoying that I can't even make moves in AQ while I'm not at home.
It's getting worse for me (like a lotttt worse) in the last few days, and I'm not even using Sprint or T-Mobile. I guess Kabam just don't want to fix the problem.
Is been 3 months and I still got the same issue where you can't use app unless is under wifi. @Kabam Miike@Kabam Porthos@Kabam Vydious . Can anyone update on this issue. 3 MONTHS AND NO WORDS YET. Decided to verify today after 3 months and I still CAN'T log without wifi.
Comments
I'm having this problem too. Android 11, Pixel 3aXL on T-Mobile (was never a Sprint user). On WiFi, everything is usually reliable; on the LTE network, things just hang, but only for MCOC - I can play games, stream movies, etc without problem. Please fix this issue!
The game started having major connection issues for me in Oct with the CGR update...
The VPN I use to connect works flawlessly since it uses IPv4...
Wifi works fine because it uses a dedicated/static IP address...
After this current update the game DOES connect more often without the use of VPN or WiFi, but it still lags and hangs. I thought they fixed it, but clearly it's still an issue...
Samsung S20
Newest android OS
Sprint/T-Mobile
Takes forever to log in game and severe connection issues even after it finally does log on. This only happens on data...WiFi works pretty much fine. Its extremely annoying that I can't even make moves in AQ while I'm not at home.