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Voting system bug

toxemicpower1toxemicpower1 Member Posts: 27 ★
in Bugs and Known Issues
Ever since the vote came out on 1pm EST yesterday( I have already voted), it won't let me in past the voting message. I have even tried uninstalling and reinstalling. My phone is a motorola g7 power operating on Android 10 and the game version is 29.0.0.
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Comments

  • UnknownUnknown
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  • Mrspider568Mrspider568 Member Posts: 2,007 ★★★
    Just vote and gain freedom
  • UnknownUnknown
    This content has been removed.
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    No u guys don't understand, I have voted
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    edited November 2020
    I voted for omega sentinel this time and last time. Whenever I click vote now again, it just says, u have already taken this survey and then i come back and it's still there
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Update:
    It has been 24 hours since I've been able to get in the game. I'm still getting my calendar rewards so at least there's that. But other than that, i can't proceed into the game ever though I HAVE ALREADY VOTED.
  • UnknownUnknown
    This content has been removed.
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Kabam Boo said:

    We're sorry about the inconvenience. Our team will look into this promptly.

    Thank you guys
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Faseeh said:

    toxemicpower1 said:

    No u guys don't understand, I have voted

    My bad then
    Don't worry abt it lol I'm just frustrated
  • gokublackgokublack Member Posts: 4 ★
    wait so does it allow you to vote more then one time or does the screen just sit there and won't go away.
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    gokublack said:

    wait so does it allow you to vote more then one time or does the screen just sit there and won't go away.

    It just sits there and won't go away lol, i could only take it once.
  • Kabam BooKabam Boo Member Posts: 840 ★★★★★
    Thank you for your patience. You should be able to skip the pop-up now! Please let us know if you continue to encounter this issue.
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Kabam Boo said:

    Thank you for your patience. You should be able to skip the pop-up now! Please let us know if you continue to encounter this issue.

    Ummm 😅 sorry for the further inconvenience, ik u guys are busy, thank you for trying to help but it's still there....
    When I press vote now it goes to
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    And otherwise it still looks like
  • DjinDjin Member Posts: 1,962 ★★★★★
    There should be a (×) button on the pop-up.
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Djin said:

    There should be a (×) button on the pop-up.

    There's isn't..
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Update: It's been more than 2 days since I've been able to log in to the game... This is my favorite mobile game and way for me to relieve stress, i hope this issue can be solved soon.
  • Kabam BooKabam Boo Member Posts: 840 ★★★★★
    Hey @toxemicpower1 ! There should be an "x" at the top right of the pop-up now. Please make sure you close out of the game and reopen the app. Please let us know if you do not see the "x" in the top right corner of the pop-up.
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    edited November 2020
    Hey @KabamBoo ! It still isn't showing up :(
  • toxemicpower1toxemicpower1 Member Posts: 27 ★

  • Kabam BooKabam Boo Member Posts: 840 ★★★★★
    @toxemicpower1 Does it dismiss the pop-up when you click outside the pop-up or anywhere else on the screen?
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    @KabamBoo no it does not. I wish it was that simple.
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Any idea why this is happening to just me?
  • UnknownUnknown
    This content has been removed.
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Zan0 said:

    Have you tried logging in to your account on another device and deleting the pop ups mail from there?

    I don't have a different device, my family doesn't approve of me playing this game either lmao so I can't get a diff device just for this game
  • UnknownUnknown
    This content has been removed.
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Leiva_dark said:

    After the possible solution they launched, have you tried deleting and installing again?

    Yes I have @Leiva_dark , it didn't work :(
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    Update: It's been three days, I'm pretty sure it'll go away once the vote closes tmrw, but we'll have to wait and see
  • toxemicpower1toxemicpower1 Member Posts: 27 ★
    edited November 2020
    Update
    I regretfully inform you that my hypothesis was wrong. The pop-up didn't go away once the vote ended. I am beyond frustrated at this point...
    This game has been there for me on and off since 2014, its sad to think that I might have to choose a different game now.
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