This is lunacy. Now what? Apple users can still play so they'll be increasing their voodoo scores. Us Android players have to sit this one out. I only had a fair chance at him now its lost. If by the end of all this i don't have a voodoo. I'm done spending money.
They will give you 1 or 2* Voodoo:-) and 3-4 phc bonus for more 2*...
Should have known this was bound to happen. Game just keeps disappointing and disappointing
What's up with this no log in???
Our team wasn't able to finish finalizing War defense because of this log in problem. We'll surely lose war and drop in ranking. How disappointing and frustrating!!!
You obviously have no grasp of IT support and service.
When an issue like this happens, alerts are generated on the servers. These alerts SHOULD be watched by someone 24/7.
If the game was only "open" for 12/24 hours, I would have no issues with the team not taking action, but this is an international game, with tens of millions of users. This is a serious issue.
Are you really trying to explain ITIL to morons? Leave them grinding in arenas for all their miserable life.
Hahaha. I know. It's getting me all worked up too.
Wooosah.... Whooosah.
The best I can say is this neither you nor I know the situation. We don't know who is there who is on call how big there dev team if they have anyone who can even fix the issue on site what that person's commute may be am I saying that they shouldn't be better prepared no they absolutely need to hire more people for these kind of incidents
Devs are people like you and I at one point they need sleep and to see there loved ones
Ummm... There is something called "The Graveyard Shift"... They have consumers in Russia, Korea, India, China, UK, France... All of these do not play in their 9-5 office hours.
Yes, Devs are humans... but responsible corporations that are reaching a Global market need to have a model to support tickets and issues 'after hours'.
this is like 5th time this happens to me and i ve only been playing for 5 updates and they've given us nothing for previous 4 fails, this is not going to be any different . their answer will be sorry we are working on it and that's it or create a BS serevr for android users to test it out like they did last time which did nothing just sayin. and as i read through comments i see this is not a recent issue like for me its been going on for 2 years and thats just pathetic all those maintenance shut downs and stuff , i mean i genuinely dont know why to scold them anymore they dont hear usanyways and dont do **** about it
I agree. We don't know what the current situation is. My post is to let them know what it should be... I would love for an issue like this to NEVER happen again. So I'm asking them to learn from this.
There was a saying once: "The company exists for the client." Well, nowadays we have it backwards. The clients exist as an income source. We're not clients, players. We're a talking revenue. After the fiasco in March, there was supposed to be an open communication channel. The company was supposed to work with their clients, to make MCOC "great again". And where are we?
We have a game shut down right after an update, an extended maintenance, for 5 hours straight. I get it, a game, some micro payments(not exactly micro by studying the prices), we are to have fun, you get a living. But we are supposed to matter here as a priority! Our fun! Can you please work with us, not just say general sentences, like politicians do? We're here to play and, if we work well, maybe to stay.
There was a saying once: "The company exists for the client." Well, nowadays we have it backwards. The clients exist as an income source. We're not clients, players. We're a talking revenue. After the fiasco in March, there was supposed to be an open communication channel. The company was supposed to work with their clients, to make MCOC "great again". And where are we?
We have a game shut down right after an update, an extended maintenance, for 5 hours straight. I get it, a game, some micro payments(not exactly micro by studying the prices), we are to have fun, you get a living. But we are supposed to matter here as a priority! Our fun! Can you please work with us, not just say general sentences, like politicians do? We're here to play and, if we work well, maybe to stay.
@Vdh2008 thank you. Just I've worked in some companies before and known that sometimes there are problems, yet clients blame the middle man. But in other companies we are just supposed to provide the revenue. I wasn't entirely against the March Fiasco. I hated the system" without SW or Star Lord, well you will have to go through a lot of trash. When you get them, you can get big rewards". In the past, companies rewarded their clients for their loyalty to one brand. The long time faithful client was cherished more than the new one. And because they offered cheaper prices and good service, we kept coming back. Loyalty and cooperation. Nowadays it's mainly about how much revenue can we get, really sad. New clients often get better benefits than the loyal ones. If something was not right or broken, the company would answer at least. Then fix the problem. I can't see it here. I see general speeches. Long sentences with general names, unclear meaning. Politician style. We're not dummies. We are privileged to have expectations of our own. We give our money and have the right to expect a good service. The good of the client/player is the top priority!
Comments
Should have known this was bound to happen. Game just keeps disappointing and disappointing
There goes Voodoo arena.
Our team wasn't able to finish finalizing War defense because of this log in problem. We'll surely lose war and drop in ranking. How disappointing and frustrating!!!
The best I can say is this neither you nor I know the situation. We don't know who is there who is on call how big there dev team if they have anyone who can even fix the issue on site what that person's commute may be am I saying that they shouldn't be better prepared no they absolutely need to hire more people for these kind of incidents
.s8 user.
There was a saying once: "The company exists for the client." Well, nowadays we have it backwards. The clients exist as an income source. We're not clients, players. We're a talking revenue. After the fiasco in March, there was supposed to be an open communication channel. The company was supposed to work with their clients, to make MCOC "great again". And where are we?
We have a game shut down right after an update, an extended maintenance, for 5 hours straight. I get it, a game, some micro payments(not exactly micro by studying the prices), we are to have fun, you get a living. But we are supposed to matter here as a priority! Our fun! Can you please work with us, not just say general sentences, like politicians do? We're here to play and, if we work well, maybe to stay.
Great post, @Drac91.
Lot of good that does me..
Obviously Kabam is unavailable from the hours of 2AM to at least 8AM Eastern Standard time.. maybe longer.