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Is this right Crystal drop rate?

135

Comments

  • GildenlowGildenlow Posts: 687 ★★★
    if you bought the bugged crystal, they'll send you the right ones as soon as they check, probably a couple of days.

    You don't need to be paranoid cause I don't think they're looking to be mean with anyone by leaving them with no commpensation for this.
  • MorbidCuriosityMorbidCuriosity Posts: 39 ★
    Kabam Miike said:

    Can confirm that these were the wrong Drop Rates. We've fixed the issue, and those that purchased the Crystals before the fix went out will get the correct crystals at some point in the near future. Sorry about that, Folks!

    Thank you sir for the quick response. Cheers
  • ChriissRChriissR Posts: 619 ★★★★
    Hopefully we can get the compensation sometime this week. Also the cutoff was about 40 minutes after the deal went live, had a buddy who bought the deals 41 minutes after it went live with the CORRECT drop rates.
  • BadPullsMarcoBadPullsMarco Posts: 356 ★★★
    I would love to see the internals of Kabams coding runs, it just seems like such a easy thing to give out:

    If (player.purchased.bundle.lessthan.time){
    send 10 cavs}

    Else{ do nothin}

    I'm sure it's way more complex but it just doesn't seem to need to take this long.
  • rajonrajon Posts: 28 ★
    Has anyone got the compensation?
  • RvbensilvaRvbensilva Posts: 7 ★
    Maybe tomorrow in mornig we receive the compensation, last time i buy this with the wrong drop rate they take 2 days to fix an compensate us!
  • Primis00Primis00 Posts: 264 ★★★
    Spurgeon14 said:

    ChriissR said:

    Spurgeon14 said:

    So what happens to those who bought them after it was fixed? Do they get 10 Nexus crystals with the wrong drop rate also?

    No because you bought the proper item
    It's still not fair. I wish I had bought it when it was the wrong thing now.
    It is fair. You got the right crystal with the right droprate. Others didnt and therefore they should get the crystals that have the right droprate.
  • BadPullsMarcoBadPullsMarco Posts: 356 ★★★
    It would be great to get those crystals today given that the t5B could be useful.
  • StarhawkStarhawk Posts: 513 ★★★
    Primis00 said:

    Spurgeon14 said:

    ChriissR said:

    Spurgeon14 said:

    So what happens to those who bought them after it was fixed? Do they get 10 Nexus crystals with the wrong drop rate also?

    No because you bought the proper item
    It's still not fair. I wish I had bought it when it was the wrong thing now.
    It is fair. You got the right crystal with the right droprate. Others didnt and therefore they should get the crystals that have the right droprate.
    actually no the only thing that would be fair is for those who got the right drop rates to get more crystals but make them the wrong drop rates.
  • StarhawkStarhawk Posts: 513 ★★★
    Gildenlow said:

    if you bought the bugged crystal, they'll send you the right ones as soon as they check, probably a couple of days.

    You don't need to be paranoid cause I don't think they're looking to be mean with anyone by leaving them with no commpensation for this.

    How many times has Kabam made this mistake? At least 3 that I can remember maybe even 4. I think being paranoid is warranted in this case. it is hard to trust the correct process is in place when the same thing happens over and over and over again.
  • GildenlowGildenlow Posts: 687 ★★★
    Starhawk said:

    Gildenlow said:

    if you bought the bugged crystal, they'll send you the right ones as soon as they check, probably a couple of days.

    You don't need to be paranoid cause I don't think they're looking to be mean with anyone by leaving them with no commpensation for this.

    How many times has Kabam made this mistake? At least 3 that I can remember maybe even 4. I think being paranoid is warranted in this case. it is hard to trust the correct process is in place when the same thing happens over and over and over again.
    Well yes, there's something seriously wrong with the way they do this kind of things, nonetheless in MY experience, they always compensate, there were times I was so bussy i didn't even notice something wrong with any crystal or so and then compensation came along.

    I'm not saying they are perfect because this kind of mistakes seems just dumb at this point, I'm saying that when they mess up things, they also make them right

  • ZeraphanZeraphan Posts: 324 ★★★
    Starhawk said:

    Primis00 said:

    Spurgeon14 said:

    ChriissR said:

    Spurgeon14 said:

    So what happens to those who bought them after it was fixed? Do they get 10 Nexus crystals with the wrong drop rate also?

    No because you bought the proper item
    It's still not fair. I wish I had bought it when it was the wrong thing now.
    It is fair. You got the right crystal with the right droprate. Others didnt and therefore they should get the crystals that have the right droprate.
    actually no the only thing that would be fair is for those who got the right drop rates to get more crystals but make them the wrong drop rates.
    This is the most entitled thing ever. If I bought a pizza and it had the wrong toppings and they then gave me the correct pizza that doesn't mean everyone who got the correct pizza should also get a wrong pizza.
  • BadPullsMarcoBadPullsMarco Posts: 356 ★★★
    Anyone get them yet?
  • JCC5280JCC5280 Posts: 15 ★
    Nothing yet
  • StarhawkStarhawk Posts: 513 ★★★
    edited November 2021
    Zeraphan said:

    Starhawk said:

    Primis00 said:

    Spurgeon14 said:

    ChriissR said:

    Spurgeon14 said:

    So what happens to those who bought them after it was fixed? Do they get 10 Nexus crystals with the wrong drop rate also?

    No because you bought the proper item
    It's still not fair. I wish I had bought it when it was the wrong thing now.
    It is fair. You got the right crystal with the right droprate. Others didnt and therefore they should get the crystals that have the right droprate.
    actually no the only thing that would be fair is for those who got the right drop rates to get more crystals but make them the wrong drop rates.
    This is the most entitled thing ever. If I bought a pizza and it had the wrong toppings and they then gave me the correct pizza that doesn't mean everyone who got the correct pizza should also get a wrong pizza.
    I'm not entitled but thank you for your awesome feedback it really is appreciated.
    I had the wrong drop rates so I'm expecting not to be affected regardless.

    I also feel confident enough in my life to be ok if they compensate everyone in a different way to even things out. If they don't no big deal but if they do? I couldn't care less about the pizza. Big difference as well over a physical object and a virtual one.
  • StarhawkStarhawk Posts: 513 ★★★
    edited November 2021
    Gildenlow said:

    Starhawk said:

    Gildenlow said:

    if you bought the bugged crystal, they'll send you the right ones as soon as they check, probably a couple of days.

    You don't need to be paranoid cause I don't think they're looking to be mean with anyone by leaving them with no commpensation for this.

    How many times has Kabam made this mistake? At least 3 that I can remember maybe even 4. I think being paranoid is warranted in this case. it is hard to trust the correct process is in place when the same thing happens over and over and over again.
    Well yes, there's something seriously wrong with the way they do this kind of things, nonetheless in MY experience, they always compensate, there were times I was so bussy i didn't even notice something wrong with any crystal or so and then compensation came along.

    I'm not saying they are perfect because this kind of mistakes seems just dumb at this point, I'm saying that when they mess up things, they also make them right

    Last time they messed up the compensation. The "want" might be there but the execution of even that wasn't great last time. We will see this time around if everyone that should get compensated does.
  • TrenzaloreTrenzalore Posts: 182 ★★★
    How hard is it to check drop rates before pushing a deal out?
  • ParatedParated Posts: 21 ★
    Kabam Miike said:

    Can confirm that these were the wrong Drop Rates. We've fixed the issue, and those that purchased the Crystals before the fix went out will get the correct crystals at some point in the near future. Sorry about that, Folks!

    That sounds for me like we are talking about weeks, when he said „in the near future“
  • BadPullsMarcoBadPullsMarco Posts: 356 ★★★
    I'm starting to think so @Parated
  • GmonkeyGmonkey Posts: 2,422 ★★★★★
    Hopefully not as bad when I had to submit a ticket to support
  • BadPullsMarcoBadPullsMarco Posts: 356 ★★★
    Man, not to sound like such whale but I would be so into today's offer if I got something good out of them. Sucks.
  • GildenlowGildenlow Posts: 687 ★★★
    BadPullsMarco said:

    Man, not to sound like such whale but I would be so into today's offer if I got something good out of them. Sucks.

    Me too.
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