Is this right Crystal drop rate?

CaptainZexal

Not had anything yet no. Getting a bit impatient here as never should take this long. The would be straight onto us if we ended up asking for a refund

Gildenlow

Ok, so I think that now it'd be a great time for some info on this.

@Kabam Miike

Kingsfan

@Kabam Miike can we get an update on when we should expect to see the corrected crystals?

Dollas78

Any insight from Kabam on this correction yet?

Coppin

Oh boy they are going to have to do a firesale for this cyber monday, cause my will to spend is almost gone...

Tx_Quack_Attack6589

Keep in mind, mastery load outs are coming in the near future…..comment made back in early 2020….so compensation could be in a year

KINGBITZz

Do we have a timeline on this compensation yet @Kabam Miike

designsoda

Really need an update here? Should we start asking for refunds? Been 4 days?

jaymania82

so its been a week but still no news on when the crystal compensation are ? it would be nice if they sent them out soon. Anyone got them yet?

TimeGenesis

jaymania82 said:

so its been a week but still no news on when the crystal compensation are ? it would be nice if they sent them out soon. Anyone got them yet?

Not even 5 days yet...

Bugmat78

It's 22H Level Up today..would be nice to get these sometime in the next few hours

BitterSteel

I just got mine

Bugmat78

Yeah they just came in - got a 6* nexus

Bahubali

I got corrected cav nexus crystals.. Thanks Kabam

Coppin

Nothing here and i bought it around 10:30

Geopally

I haven’t received mine, I know my drop rates weren’t great and I’m still waiting.

Mpd1

This kind of stuff should not happen. Bought the package at about the time of the fix. No way of knowing if before or after. Seems like it would be easy to avoid this issue.

MoShizzle

Anyway that anyone who got comp close to cur off time can tell us approx time? I bought at 1:37PM EST and didnt get comp. My alliance mate did however and it was about 5 mins before me I think.

Parated

I still haven’t got them

Primis00

I havent gotten mine either, Bought the offer almost instantly when it came out.

Parated

@Kabam Miike

Primis00 said:

I havent gotten mine either, Bought the offer almost instantly when it came out.

Parated

@Primis00 guess we are left behind and have to contact kabam via ticket. I hope they will help me this time and not give me an automatic response by robots

Primis00

Parated said:

@Primis00 guess we are left behind and have to contact kabam via ticket. I hope they will help me this time and not give me an automatic response by robots

I did and got a generic response that they would be sent out at some point. They wont help from support.

Parated

Hmm. So what to do now? I also bought them almost immediately the offer dropped. Got 6-7x 3* and 3 x 4*.. so obviously with the old droprates. I wished I recorded it with the droprates

EtherionGod

Same here, bought immediately cause it looked like a steal, but haven't gotten compensation yet. Here's hoping we get it sometime next week

Gurujose

Kabam Miike said:

Can confirm that these were the wrong Drop Rates. We've fixed the issue, and those that purchased the Crystals before the fix went out will get the correct crystals at some point in the near future. Sorry about that, Folks!

Can you confirm when this was fixed?

Parated

Still nothing.