Thanks for the compensation, but....
Terminatrix
Member Posts: 2,925 ★★★★★
Thanks for the compensation. The 6* crystals and other resources are great, but this comp was missing some very crucial resources. Lack of champions aren't the reasons we were dying at alarming rates in the game, the constant bugs were..bugs that caused unreasonable K.O's. In addition to the comp, I think we should have gotten a SUBSTANTIAL amount of revives and health potions for every part of the game (Quest, AQ, AW, Incursions) where we have had to deplete units on revives and health potions, because of the issues. Why is it so hard for Kabam to compensate us those? And I'm not talking about the crumbs of revives and health we got the other day. Those don't even make up for the numerous losses that we've dealt with. Some of us have been enduring these issues for YEARS, yet Kabam still refuses to budge on health and revives.
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We also received weekly Compensation during that time, and periodically received Solo Comp.
If we were going to get more potions, the one place they almost certainly would not have been in is this package. And to the extent that not all of the issues have been fully resolved, there's still the case to be made that consumables should be sent out separately. But not in the reward compensation package, because this wasn't tied to consumable usage, it could have been handed out months ago or even, had circumstances been different, months later.
Consumables have to be given out when the players need them not when the problem is fixed.
I get what you're saying, but we almost certainly wouldn't be getting back whatever we used in the last 10 months. Nor could we calculate that in any reasonable means where it would apply to everyone.
If that was what theu were doing in the name of data collection then they should have sent comp based on how severly affected one is based on their data collection isnt it?
And when people ask about consumables i see arguments saying u can't store it will go in trash all sorta thing.
So in short -
1.Won't give units in compensation that will sort out this stash potion problem
2. Won't give potions and revives for a years worth cause u can't store it it will go in stash
But... and here is the rub of it, while they were giving out over the top (imo)comp packages for aq and aw they almost completely ignored the other aspect of their game. Almost as though that aspect had no issues. Well we know that is not true.
And while I agree in principle with what you are saying ie, how it should work, a few things to consider.
Mcoc has a history of handling compensation packages from which the playerbase can draw upon. One need only look back to nearly every other comp package handed out in this game. Almost all came upon resolution of the issue. (Not for nothing, but the contents routinely contained....pots and revs... even the energy issue a couple of days ago, not relevant to the point just found it interesting).
It is kind of kabam's preferred and established choice on how to handle issues. Reactive rather than proactive. Which is what it is. I make no judgements on when they choose to hand out comp, but by their own historical handling of previous comp, they establish expectations to the playerbase. So for players to assume a similar handling here is the norm... not the exception. It is a reasonable expectation based upon kabam's previous history. You can talk about how it should work but then there is how it does work given this company's own choices.
Now for aw and aq comp packages. These were in fact, the exception rather than the norm given kabam's history. Now I suppose one could argue that this particular input issue is one of a kind and I would agree. It really is unprecedented in games I've played. Kabam demonstrated unprecedented levels of comp for aq and aw but pretty much ignored the other aspects of their game. They should have been more proactive when dealing with individual comp all along. But they weren't. They chose to pretty much ignore it. Which in turn reinforced the idea that for the individual player experience, it was business as usual. Which leads us to now.
I do not think it even remotely unreasonable for players to expect pots and revs in this care package given kabam's own history and utter failure to address the individual issues for almost the entirety of the duration of issues. The fact that they are calling it Carina's care package in game initially gave me an ever do slight hope that the real comp package was coming someone after EOP or the 4th. Emphasis on slight.
Call me an optimist or a fool. I just can't imagine a game company that would have these highly impacting game issues and do next to nothing as far as real compensation goes for the individual. Cause in the end, primarily this is an individual game.
Keep in mind, this compensation package was not intended to address *all problems in the game*. It was intended to address one very specific problem: the iOS Unity time step refactor change. That's it. All the other issues that have come up, some of which players are experiencing as input related, have nothing directly to do with that. People are still experiencing issues, but the iOS Unity time step refactor change is the one Kabam believes they now have resolved enough to send out final compensation for. They may have decided to throw in some stuff there because of other issues that have cropped up, but the package itself was driven by that one bug, and its release to the players was contingent on resolving that one problem
That required a lot of data collection to determine, because there's no objective way to determine when it has been resolved. It is *impossible* for the game to *ever* replicate the behavior of the old engine. So the issue can't be considered fixed when the current engine replicates the old behavior. As a result, the only way the devs can conclude the issue is resolved is if the engine behaves close enough to the old one for the impact on the players to be minimized. But we can't even simply wait until players report the issues are gone, because some players aren't experiencing the problems to the same degree, and some players were reporting issues before the change was even introduced. So Kabam cannot wait for all problem reports to go away, they have to wait until the level of problem reports returns to its previous pre-Unity upgrade levels. When the same number of players report roughly the same degree of problems as before and the in-game performance of the players returns to a similar pattern as before, that's when they would conclude things are as close to normal as they are ever going to get.
It is what it is at this point and not likely to change all I or anyone can do is change our response to kabam. I for one will keep the thousands of dollars I would normally spend in game over the course of the year to myself from now on and I encourage others to do the same. It’s clear to see the player base is on the wrong end of a very abusive relationship with kabam.
The idea that they're going to compensate for every Rev or Pot we used in the last 10 months is asinine.
I'm glad to see you're going to keep spending on the game! Let's keep this ship afloat!!
How is that dodging?
Side note: I have yet to find any comment or post with you not heavily defending posts or idolizing kabam's moves or changes whom ironicly impact lower end players (or dare i say F2P). Makes me wonder.... why?
My comment was asking how it can be considered "dodging" when they supplied everyone with pots and revs for months which is why it makes sense as to why it wasn't included in the big package.
They also just gave some in the energy comp. So the question still stands of how it can be considered dodging?