Game updating constantly [merged]

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Comments

  • Bobah4iknogBobah4iknog Member Posts: 4
    Same huawei p40
  • WeenerWeener Member Posts: 13
    @Kabam Zibiit Hi, any news??
  • BluntMacheteBluntMachete Member Posts: 141
    The lag has been a huge problem lately, today it's on a new level of unplayability
  • mannthelionmannthelion Member Posts: 36


  • ZiegdudZiegdud Member Posts: 16
    Ziegdud said:

    I too was having same trouble. I dont know since when MCOC depends heavily on Google Play Services. Seems like without Google Play, this issue will persist because the only solution so far is to "let" the update procedure proceed.

    UPDATE!

    Not long after i post reply above, ive been able to play without stuck on "updating". Been waiting until now to post this because i'm afraid maybe it hasnt been really solved. But mine works now. Been jumping in and out from game about 5-8 times since.

    Thanks for everyone involved. Great Job.
  • ZiegdudZiegdud Member Posts: 16
    edited May 2023
    Ziegdud said:

    Ziegdud said:

    I too was having same trouble. I dont know since when MCOC depends heavily on Google Play Services. Seems like without Google Play, this issue will persist because the only solution so far is to "let" the update procedure proceed.

    UPDATE!

    Not long after i post reply above, ive been able to play without stuck on "updating". Been waiting until now to post this because i'm afraid maybe it hasnt been really solved. But mine works now. Been jumping in and out from game about 5-8 times since.

    Thanks for everyone involved. Great Job.
    Dang it happened again, right when i start Event Quest. Arrghhh

    -- Force Closed and opened it again, continuing the Event Quest, Shows Groot vs Silver Surver, Pressed Continue Fight, and its "Updating"
  • mannthelionmannthelion Member Posts: 36


  • SleazyMXSleazyMX Member Posts: 1
    I have been experiencing the same constant updating screen whenever i attempt to do any form of quests. so far i have only been able to access bgs for about two matches until i receive the update screen all over again. my device is a Huawei Y70
  • MichtwoMichtwo Member Posts: 1
    @BADBRAD321 I have the same problem reported and I have no news, they are about to remove me from my alliance for inactivity.
  • Lord_Apex666Lord_Apex666 Member Posts: 19
    Come on KABAM this is very frustrating now, you are forcing players to leave your game for something so stupid and petty, fix this issue now it cant be that hard to fix!!!
  • BADbrad321BADbrad321 Member Posts: 7
    Michtwo said:

    @BADBRAD321 I have the same problem reported and I have no news, they are about to remove me from my alliance for inactivity.

    I'm an officer in my ally and I plan attack for BG2 and I really hope this big gets fixed before the season starts. Also i need to do rank ups for certain 2022 champs but I can't because of the bug. It's quite frustrating, but all I want is to be able to play the game I enjoy.
  • mannthelionmannthelion Member Posts: 36
    edited May 2023
    Same problen for ne as well
  • mannthelionmannthelion Member Posts: 36
    Game updating pop up whenever I enter into any fight
  • pikapika Member Posts: 74
    Still facing the loading issue, its been a week now.
  • mannthelionmannthelion Member Posts: 36
  • InfamousMikeInfamousMike Member Posts: 72
    Things I've tried to do:
    Clear data, the same
    Clear cache, the same
    Restart the phone,the same
    Uninstall it, Install it again, the same
    Play using WIFI, the same
    Play using mobile data, the same

    Try it on different devices:
    Samsung Galaxy S22, the same
    POCO F3, the same
    Xiaomi Redmi Note 13 PRO, guess what?...the same
    Iphone 12 PRO MAX, It works :) .
    I hope I don't get banned for switching devices so much.
    Sadly I have a week without playing well, like many others.
  • SupermanGodSupermanGod Member Posts: 51
    Thats good bro, but not all of us have an iphone lol, but im glad u back into ur game, enjoy!
  • daemonarchddaemonarchd Member Posts: 35
    KABAM don't care about us
  • MichaeldalegendMichaeldalegend Member Posts: 1
    After the new update I can't play side quests, daily quests or upgrade some champions as game keeps updating when I try.

    Huawei P40 Pro., on WiFi or cellular data, game version39.0.0. It had never happened before, first bug ever over years for me.
  • GeDy_27GeDy_27 Member Posts: 3

    For those who haven't already provided this info, could you also let us know what effect a reboot has on the issue?

    Ninguno
  • GeDy_27GeDy_27 Member Posts: 3

    Passed the info along to the rest of the team. Would anyone still experiencing this issue be able to let us know if they were on wifi or cellular data when they encountered the issue, and if switching from one to the other has any effect?

    La pantalla de carga es la misma de si uno esta utilizando datos móviles o wifi
  • Slayer_22Slayer_22 Member Posts: 4
    is these the way thay told us to leave the game? because its not fair it's almost days since the Damen update comes
  • payispayis Member Posts: 11
    may 10th, still the same problem. Can we get a fix soon please?
  • dhruvjoshidhruvjoshi Member Posts: 19

    KABAM don't care about us

    Clearly they don't since it's not effecting there biggest customers who use iPhones!
  • Lord_Apex666Lord_Apex666 Member Posts: 19
    edited May 2023

    @Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra how about an update in terms of this very annoying and obviously a easy fix which you are just ignoring. Are you going to compensate us for all the time lost due to your incompitance???

    Guessing no reply or a update for the community???
    Disappointing to say the least.
  • InfamousMikeInfamousMike Member Posts: 72

    Thats good bro, but not all of us have an iphone lol, but im glad u back into ur game, enjoy!

    The iPhone is not mine, was just for test :(
    Kabam, Any update?
  • InfamousMikeInfamousMike Member Posts: 72
    Please Kabam,
    Stop chasing those who bear the title of legend and focus on what really matters which is game stability and user experience...
    If they continue like this, they won't have to ban anyone, everyone will go alone, and they will only stay with iPhone users.
    I used to play up to 4 hours a day or more, now I can't play even 20 mins
  • SupermanGodSupermanGod Member Posts: 51
    Oh sorry bro, no kabam hasn't given us an update yet unfortunately.
  • WombatYChWombatYCh Member Posts: 10
    Kabam Jax said:

    The team has been chasing this issue for the last few days; it is proving to be elusive. We have confirmed it is only impacting Android devices. The team has requested more information...
    For anyone encountering this issue: What version of the Play Store App do you have installed on your device?
    To find this information:

    1. Start the Play Store App
    2. Tap the menu button on the top left
    3. Tap "My apps & games"
    4. Tap installed
    5. Don't tap the Open button, instead tap the app's name to open properties
    6. Scroll down to "About this app"
    7. Scroll down to "App info"

    I'v updated game to the latest version on Google Play. According to what we've known, this bug arises because of some champions who released at 2022/2023. The bug will be triggered when these champions will be filghten to, or is in player team ,or their info. will be reviewed. The possible reason is lacking of these champions' data in the latest package (v39.0.0) for Android phone. The solution maybe just release a update package which including missing data of those champions ASAP.

    @Kabam Jax @Kabam Zibiit
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