The last 48 hours have not been our best - AW Rewards Tier Bump

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  • GroundedWisdomGroundedWisdom Member Posts: 36,484 ★★★★★
    Beewee said:

    Scottryan said:

    If you were first before bugs and you're first after, how have they affected your Season standings? I can understand the argument for Items, but asking for extra Compensation is a tad extra.

    I don't think anyone is actually going to be effected by these bugs, after all, the scuffed war is not going to be counted. Whoever gets second and third were more than likely going to get it regardless of bugs or not. It Effected everyone by the same amount, surely everyone should get the same compensation.

    You shouldn't deserve less for being good at the game.

    Everyone had to deal the same bugs, everyone should be compensated equally. The fact that they are effectively making the difference in rewards between first and second worth a couple Battle Grounds matches is dumb. GT earned first place, bugs or not , that should mean something in a competitive mode.
    The Compensation is for the cumulative effects of the bugs present. Not simply because no one is being affected but they feel bad. Although they expressed regret for the situation.
    In this instance, they're giving a general package of Resources at a later date, and bumping people up one Tier. If you're number one, there is no Tier to bump up. They're also including some Shards in that case.
    People aren't getting less for being good at the game.
    Theyre getting less because youre devaluing what they got. Sure you would understand that if you give everyone #1 ranked rewards then the rewards dont mean anything
    They're not getting less. That perspective is subjective, and based on the increase of Rewards between the Tiers they're going up.
    Fact is, number 1 is still number 1, and the number 1 Alliance will still receive more than anyone else.
    It's not a package that gives everyone the same amount of "extra". It's a gesture.
  • Teds_1_RoosterTeds_1_Rooster Member Posts: 47
    Kabam Jax said:

    Hello Summoners,

    Due to an accumulation of bugs with high impact on Summoners over the last two days, many of which have impacted AW, we have decided to utilize AW rewards as an opportunity to apologize.

    Therefore, the following action will be taken.

    1. The points from the previously discussed matchup 9 will be removed, as planned, after the season concludes.
    2. War rewards eligibility is reduced from 5 matches to 4, as discussed.
    3. When the season concludes, we will be bumping all alliances up one reward tier.
    This means the rewards need to be sent out manually and will result in a delay, we're anticipating about a week.

    The actions being taken are limited to this season and will not be used as a precedent for future matchup issues. We obviously hope to not have any repeats of these incidents, but, any potential future issues will be addressed on a case by case basis.

    We are working to get this information distributed via in-game message, but wanted to get this information to you as quickly as possible.

    Edits for clarity:
    1. Rewards bump will not include the titles.
    2. Our #1 alliance will receive an additional 7,500x 6-Star Shards
    3. You will need to remain in the alliance until the rewards are distributed in order to receive them
    Kabam Jax said:

    Hello Summoners,

    Due to an accumulation of bugs with high impact on Summoners over the last two days, many of which have impacted AW, we have decided to utilize AW rewards as an opportunity to apologize.

    Therefore, the following action will be taken.

    1. The points from the previously discussed matchup 9 will be removed, as planned, after the season concludes.
    2. War rewards eligibility is reduced from 5 matches to 4, as discussed.
    3. When the season concludes, we will be bumping all alliances up one reward tier.
    This means the rewards need to be sent out manually and will result in a delay, we're anticipating about a week.

    The actions being taken are limited to this season and will not be used as a precedent for future matchup issues. We obviously hope to not have any repeats of these incidents, but, any potential future issues will be addressed on a case by case basis.

    We are working to get this information distributed via in-game message, but wanted to get this information to you as quickly as possible.

    Edits for clarity:
    1. Rewards bump will not include the titles.
    2. Our #1 alliance will receive an additional 7,500x 6-Star Shards
    3. You will need to remain in the alliance until the rewards are distributed in order to receive them
  • Teds_1_RoosterTeds_1_Rooster Member Posts: 47
    What about all the graphics bugs? Just about every champion that has some energy beam special is bugged. For instance Centurian’s sp1 energy beams fire backwards
  • Markjv81Markjv81 Member Posts: 1,026 ★★★★
    Dakhaged said:

    Pikolu said:

    Dakhaged said:

    Kabam NEEDS to call off the season now. The game is still glitched. The game says we are tier 6 but we are playing in a tier 5 match. Attacker bans and all. Kabam says in an email that this is normal. Playing a gold 3 against a gold 2 is normal. But being in one tier and then playing in another that is a different map and different set of opponents. Kabam has called seasons off for smaller issues than they are having now. This is so disrespectful to their loyal players. Get it right or dont do it at all.

    If you're tier 6 and are matched with a tier 5 alliance, you play by the higher map rules. Same things goes for tier 3 facing a tier 2 alliance. It happens quite often and is very normal.
    Its a rewards level issue. It says we will only recieve tier 6 rewards and points multiplier. Show me where it says we will get tier 5 rewards and ill shut up.
    You won’t get tier 5 rewards, you can’t earn rewards that are outside your tier.
  • MadGuyMadGuy Member Posts: 15
    I have a question that everyone should ask🤔
    So, ok, rewards will be delayed maybe for a week, that means we can’t leave our alliance. Then pre-season should be extended?
  • Golem67Golem67 Member Posts: 4
    I dont think AW is now ok. Two times my pg launched an SP1 AT THE BEGINNING OF FIGHT automatically. I think its impossible
  • HarryatomixHarryatomix Member Posts: 230 ★★
    Does this war count towards 4 wars eligibility>
  • Shadow_ShooterShadow_Shooter Member Posts: 323 ★★★
    so which match is actually cancelled? it’s only telling matchup-9 but when is that happening?
  • SummonerNRSummonerNR Member, Guardian Posts: 12,234 Guardian

    so which match is actually cancelled? it’s only telling matchup-9 but when is that happening?

    It already happened. It is the one that was happening as of the time of seeing that problem, and so they made that one, #9, not count.

    If you don’t know, wars run for 4 weeks, 3 wars per week, on a weekly basis of Wed. to Tues. (for Europe/America timezones), then with 1 day off until the next 6 days (3 wars) begins for the next week.
    And we are in the final week now, with current war (probably just finished up), and then 1 more war, #12, (defense starting in several hours, then offense) to go in season.
  • RoggamRoggam Member Posts: 124
    Why throw out the points if everyone is moving up a tier anyway? Seems unnecessary and possibly more unfair.
  • pseudosanepseudosane Member, Guardian Posts: 3,945 Guardian
    Roggam said:

    Why throw out the points if everyone is moving up a tier anyway? Seems unnecessary and possibly more unfair.

    Because the tactic was bugged, giving those who updated an unfair disadvantage.
  • OshEbAICSOshEbAICS Member Posts: 22
    Dakhaged said:

    Kabam NEEDS to call off the season now. The game is still glitched. The game says we are tier 6 but we are playing in a tier 5 match. Attacker bans and all. Kabam says in an email that this is normal. Playing a gold 3 against a gold 2 is normal. But being in one tier and then playing in another that is a different map and different set of opponents. Kabam has called seasons off for smaller issues than they are having now. This is so disrespectful to their loyal players. Get it right or dont do it at all.

    It is not fair that one scale is used to make the matchmaking and another to give the prizes, this is a mistake from day one, it allows weak alliances to have good prizes by having easier wars.
  • SummonerNRSummonerNR Member, Guardian Posts: 12,234 Guardian
    Yash24 said:

    My alliance leader has kicked us because of his anger issues..he did not recieved aw season rewards..because of that he literally kicked us..now how will I get the season rewards..Kabam developers are just ruining the game

    He did not receive AW season rewards,,, because they haven’t been sent out yet ?
    Or he failed to do the required minimum, so knows he won’t be getting them anyways ?

    Agree with other reply'er, submit a Support Request. They may (or may not) decide to still give you your season rewards.

    https://help.kabamsupport.com/hc/en-us/requests/new
  • kboxkbox Member Posts: 2
    Yash24 said:

    My alliance leader has kicked us because of his anger issues..he did not recieved aw season rewards..because of that he literally kicked us..now how will I get the season rewards..Kabam developers are just ruining the game

    It's a stretch to blame Kabam for the actions of your alliance leader.

    One of the things I've really come to love about the game is it's ability to show the character of the people who play it. It was disrespectful and shortsighted of your alliance leader to kick players because he was upset. However, this is the risk of not researching and interacting with your team on a personal level.

    I've had my alliance for 3 years and I've always respected everyone who's been a part of the team. And I know that there are countless others who are the same.

    I'm sorry you don't get to have the rewards from alliance war but there will be more and there are plenty of rewards available through the other game modes.

    Find a new team and play on!👊
  • kboxkbox Member Posts: 2

    I love how Kabam acknowledges “the last 48 hours” haven’t been their best. However, I can’t go through one line in the side quest without dropped inputs or a missed parry. It’s hilarious that Kabam only acknowledges when it affects war and not the game in total. We have been telling Kabam for what? A year now? That the game is broken and all we hear is “nope, it’s a visual issue”, “what phone were you using? What content were you in? Who were you using and who were you going up against?” Or “do you not have video of the issue?” At this point I wouldn’t be surprised if Kabam wanted to know where we were in conjunction with statcom satellites. Why don’t Kabam just come out and say what we already know, “we aren’t going to fix the main issues because they keep you spending and that’s the main goal of the CEO Seungwon Lee.” This is why I don’t spend in the game anymore. Issue upon issues and no sense of urgency to address the actual issues

    Hey Duke,

    Not sure why you're having issues on the side quest. Me and my alliance have already completed it on TB with zero issues. Was pretty fun actually.

    Its easy for people to complain. They think everything is a cinch to fix, like flipping a switch, but it couldn't be farther from the truth.

    Imagine working on the engine of your car while it's running, also imagine the thousands upon thousands of code lines that have to be updated, modified and tested in order to keep adding new features, content, and champs to the game and simultaneously ensure that every mode is running smoothly in each server in each location across continents.

    Kabam has created something that thousands of people enjoy daily even with its bumps and hiccups. I'm a happy camper and I've lived watching the progression of the game throughout its lifecycle.

    When I keep seeing posts like yours I can't help but think that you're an unhappy person and akin to a leaking faucet with your constant complaining.

    And on another note, I don't know if you own or operate a business, but I do, and I can say that the show must go on. Kabam has a family of workers and staff that they're responsible for and as a business they operate in a constant changing environment and when you're a bigger business like theirs, there are countless things that bear pressure upon them. I personally hope for their long term growth and success and I hope that whatever challenges they might face, they do it with the ferocity of a thousand Hulks😁😁😁
  • Yash24Yash24 Member Posts: 8
    kbox said:

    Yash24 said:

    My alliance leader has kicked us because of his anger issues..he did not recieved aw season rewards..because of that he literally kicked us..now how will I get the season rewards..Kabam developers are just ruining the game

    It's a stretch to blame Kabam for the actions of your alliance leader.

    One of the things I've really come to love about the game is it's ability to show the character of the people who play it. It was disrespectful and shortsighted of your alliance leader to kick players because he was upset. However, this is the risk of not researching and interacting with your team on a personal level.

    I've had my alliance for 3 years and I've always respected everyone who's been a part of the team. And I know that there are countless others who are the same.

    I'm sorry you don't get to have the rewards from alliance war but there will be more and there are plenty of rewards available through the other game modes.

    Find a new team and play on!👊
    Now what about my 1 month wasting my time in that alliance..Its kabam fault for not giving season rewards at time..they should give rewards to them who have been kicked out from alliance..If they had given rewards at time..alliance leader won't had kicked us from his ally
  • Godz_punis3rGodz_punis3r Member Posts: 8
    Getting into nerves
  • DanielRandDanielRand Member Posts: 453 ★★★★
    “Fault” is a slippery slope. While it may not be kabams fault that an over zealous alliance leader kicked a bunch of members, Kabam does make the rule that you need to be in the alliance when rewards are distributed.

    Seems to me that the easy answer is rewards are sent out to whomever was in the alliance when the season ended. Not sure why that’s such a problem for them.
  • aromat123aromat123 Member Posts: 8
    so does why does anyone think its dropping?
  • Junior_CRJunior_CR Member Posts: 3
    We are about 13 days after your post, how many days left to receive our AW season rewards? Does kabam have an estimated date?
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