**RESOLVED ISSUE WITH SIDE QUEST KEYS**
The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Account Recovery

Could you please help recover my account.

-Bee
«13

Comments

  • MiniMFMiniMF Posts: 840 ★★★★
    you should sent ticket to support
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    I did. But still not helping much. Could someone help me please please
  • ReignkingTWReignkingTW Posts: 2,389 ★★★★★
    No one here can help you.
  • BringPopcornBringPopcorn Posts: 1,973 ★★★★★
    A little more context would help....
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    My OG account was thronenbreaker. It was deactivated. I am requesting help to activate it.
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    Please help me someone. I am on full panic mode.
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    edited February 12
    @Kabam Miike @Kabam Zibiit @Kabam Porthos @Kabam Vydious @Kabam Lyra you guys are super awesome. Could you please help me 🙏😭 I am on full panic mode. Please Please please
  • ReignkingTWReignkingTW Posts: 2,389 ★★★★★
    Again that's not going to help.

    Did you cheat and get banned?
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    No. I am an honest player
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    I don't know how to cheat
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    I had a 6* rank 4Jessica, FAntman(max.sig), CGR, doom, kingpin, wolverine by night, and a total of 100 plus 6* champs. Titania torch red mags, horseman, BWC, Hyperion, silk, hulk, Elsa, kindred, Shang chi, Kate bishop, domino, gorr, dragon man. I had them best champs

    my weapon X wolverine was rank 5. I miss them all. Please help me Kabam.
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    I even had a 6* juggs
  • MrSakuragiMrSakuragi Posts: 3,482 ★★★★★
    What message comes up when you try to log into the game?
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    I am looked in as a new player. I can't access my account
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    I don't have the nerve to cheat. I have put so much time and effort into the game.
  • ReignkingTWReignkingTW Posts: 2,389 ★★★★★
    So you don't know your password?
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    It's my Google account. My account is deactivated
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    I am trying to activate it. But unsuccessful
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    6* Jessica is expensive $$$ not to mention the rank up materials
  • SummonerNRSummonerNR Posts: 10,258 Guardian
    edited February 12

    I am looked in as a new player. I can't access my account

    Did you try to create a Kabam ID to link to your existing account ?
    And during that process it instead created a new game account and started back at Tutorial with only a few champs ?

    If so, go into game settings (upper left corner in game) and select LOGOUT.
    That might take you back to your original account ?

    *OR* (maybe the reverse happened ?), you were logged in as your actual account, and then did Logout, which reverted to some other new account as default instead) ?

    Or Google Play or Apple GameCenter is involved ??

    Again, details of what you did or are seeing still not exactly clear. (prior to last several rapid comments just above)
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    My account is deactivated. I am trying to get it active
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    Mr @Kabam Miike would it be possible to help this summoner. Please Help!
  • SummonerNRSummonerNR Posts: 10,258 Guardian
    edited February 12

    My account is deactivated. I am trying to get it active

    Which “account” ??

    Google Play account ??

    or MCOC Game account ?? And how do you know it is “deactivated” ? Just can’t login, or does it say “Deleted or Banned, etc” ?.

    (or “does not exist” ??)

    Details.
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    My account with progress as thronenbreaker is not accessible. I am logged in as new user when I use Google play. My account might be lost. It might be deleted. Thats why I am trying to request a recovery. I don't get any messages. Just that I lost my progress, my champs and my game.
  • ReignkingTWReignkingTW Posts: 2,389 ★★★★★
    For the love of God man you're not giving us any information.
  • Ok.
    So, do you still have access to your Google Play account (with Google itself) ?
    And that is the SAME Google Play account that you always used before ?
    And that Google Play account has also always been used for your MCOC account ?

    Is it SAME device/phone as you have always played MCOC via your Google Play ?

    And you have NEVER had an actual KABAM ID to login to game as ?
    And you have NOT recently tried to create a Kabam ID to link to it ?

    And have NOT recently tried to change your MCOC Summoner Name ?

    And in MCOC, you are currently NOT logged in (left corner settings) as any Kabam ID for login ?
    And has that always been the case before ? (Would only use Google Play for game ?)
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    Support said it's impossible to recover a deactivated account
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    I would really appreciate if someone can help me recover my account
  • BeeOfAutobotsBeeOfAutobots Posts: 52
    My progress has been deleted for real and cannot be recovered is the message from support. I am broken 💔
  • Olivier420rollOlivier420roll Posts: 273 ★★

    I had a 6* rank 4Jessica, FAntman(max.sig), CGR, doom, kingpin, wolverine by night, and a total of 100 plus 6* champs. Titania torch red mags, horseman, BWC, Hyperion, silk, hulk, Elsa, kindred, Shang chi, Kate bishop, domino, gorr, dragon man. I had them best champs

    my weapon X wolverine was rank 5. I miss them all. Please help me Kabam.

    Damn and only thronebreaker
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