Please help me kabam .I think I am ruined

I have 11780 units. I opened game then bishop and kill monger offer shows. I tap the the close botten but because of internet connectivity problem issue. I think they pick one offer. I saved my units from 4 months now I have only 1780 units .Please help me guys @Dorky . AND I HAVE ALSO bishop and kill monger in 7 stars.guys please help me.its my 4 months savings. Please help me

Comments

  • BadahBadah Member Posts: 306 ★★
    Open ticket with Kabam support, forums can’t help much
  • Wonderfulloser1948Wonderfulloser1948 Member Posts: 44

    Contact support. They will give you back your units. But don't open any crystal or level up the champs

    How to do that bro?
  • Wonderfulloser1948Wonderfulloser1948 Member Posts: 44
    Badah said:

    Open ticket with Kabam support, forums can’t help much

    From where?
  • Average_DesiAverage_Desi Member Posts: 672 ★★★
    From in game. . The home screen. Left upper corner. Gear icon. From there there will be a "Support" button
  • SummonerNRSummonerNR Member, Guardian Posts: 12,919 Guardian
    https://help.kabamsupport.com/hc/en-us/requests/new

    Lots of other posts up here have mentioned doing same, and they have requested refund via link, and have gotten the Units back.
  • Wonderfulloser1948Wonderfulloser1948 Member Posts: 44

    https://help.kabamsupport.com/hc/en-us/requests/new

    Lots of other posts up here have mentioned doing same, and they have requested refund via link, and have gotten the Units back.

    Bro I submitted the tickets when I get my units backs ? I already have bishop and kill monger 7star rank 2 why I pick them please guys help me.
  • SirGamesBondSirGamesBond Member Posts: 5,227 ★★★★★
    Join the club.
  • Sundance_2099Sundance_2099 Member Posts: 3,446 ★★★★★

    How does this keep happening to so many people? Is there no ‘confirm purchase’ button for stuff like this? Wouldn’t it be better to implement a ‘hold the button for x seconds to confirm purchase’ or a similar thingamajig?

    crappy design. No. YES!
  • FurrymoosenFurrymoosen Member Posts: 4,110 ★★★★★

    How does this keep happening to so many people? Is there no ‘confirm purchase’ button for stuff like this? Wouldn’t it be better to implement a ‘hold the button for x seconds to confirm purchase’ or a similar thingamajig?

    It turns out a large percentage of players spam tap the same two small spots on the screen while waiting for the game to load even though those spots have nothing worth tapping once the game has finished loading in.





    But yes, a confirmation button would make a lot of sense, even if the only motivation for it was to save support time with having to reverse all of these accidental purchases.
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