Warning CAREFUL WITH WEBSTORE PURCHASES

CoMinowCoMinow Member Posts: 355 ★★
edited December 12 in General Discussion
I recently purchased multiple webstore offers
I spent 2 minutes clicking the claim button AND ONLY THE CLAIM BUTTON
The screen flashed in a weird way during this process. I thought nothing of it.
After i was done
I spent 5 more minutes claiming dozens of platinum track items.
After which
I realized i had thousands less units and immediately sent a ticket

Without ever seeing a pop up OR CLICKING ONE
I was now the not proud owner of a garbage champ for 9500 units
I sent an additional ticket after 24 hours and then another day later i get the response
Kabam now refuses to refund these units and take back trash champ.. the amount of change to my account is just too much for the big brains at Kabam to sort out…

I hope this happens to no one else but be mindful of your units while accepting offers because Kabam WILL NOT take the time to separate your purchases when you make too many for them to bother sorting
Time for negative units as i will not be forced/scammed into paying for something i did not see, want or have a choice about “purchasing”
Don’t get ripped off
«1

Comments

  • CoMinowCoMinow Member Posts: 355 ★★
    Gamer said:

    What does this has to do with anything webstore

    It has everything to do with the webstore
    When you click on one screen in this game you can actually be clicking on a background screen behind what you’re looking at..

    Ever play battlegrounds? You can start a match without seeing the button!
    You know why? Because its active in the background while the foreground is blocking it from your view.
    I clicked nothing but claim purchase and never even saw the stupid champ offer. Glitchy screen had for neon green statues like the ones in the Crystal vault and the screen flashed pink while trying to claim my purchase. The purchase did not claim so i did it a second time.

    They overlay the webstore claim over the garbage “offer” it has everything to do with claiming in the foreground and receiving what’s hidden in the background
  • CoMinowCoMinow Member Posts: 355 ★★
    Bendy said:

    Maybe dont spam tap the screen and u will not press anything ur not suppose to

    Didn’t spam. But your welcome for the warning
  • CoMinowCoMinow Member Posts: 355 ★★
    ahmynuts said:

    This has nothing to do with the webstore

    Has everything to do with the placement of the webstore claim popup placement. You are also welcome for the warning
    Have a nice day trolling your fellow players
  • SoundwarpSoundwarp Member Posts: 98 ★
    Pretty sure cause you spammed it, you hit it in between the claims from the web store.
  • SirGamesBondSirGamesBond Member Posts: 5,360 ★★★★★
    Yay more new trap!
    The guy is saying it tapped on background while tapping to claim the westore items.
    If we access the situation, then moleman would be at left which you tapped?

    That's gotta be a new complaint in the story of 9500 unit trap.
  • GamerGamer Member Posts: 11,106 ★★★★★
    CoMinow said:

    Gamer said:

    What does this has to do with anything webstore

    It has everything to do with the webstore
    When you click on one screen in this game you can actually be clicking on a background screen behind what you’re looking at..

    Ever play battlegrounds? You can start a match without seeing the button!
    You know why? Because its active in the background while the foreground is blocking it from your view.
    I clicked nothing but claim purchase and never even saw the stupid champ offer. Glitchy screen had for neon green statues like the ones in the Crystal vault and the screen flashed pink while trying to claim my purchase. The purchase did not claim so i did it a second time.

    They overlay the webstore claim over the garbage “offer” it has everything to do with claiming in the foreground and receiving what’s hidden in the background
    No it has nothing with a webstore because u can’t spen unit in there just money
  • CoMinowCoMinow Member Posts: 355 ★★
    edited December 12
    Soundwarp said:

    Pretty sure cause you spammed it, you hit it in between the claims from the web store.

    You can be pretty sure the world is flat and no one has an internal monologue also.. you’d be wrong though
    Either way pop offers shouldn’t be up in the background and the customer shouldn’t get blamed for bad construction
  • CoMinowCoMinow Member Posts: 355 ★★
    Gamer said:

    CoMinow said:

    Gamer said:

    What does this has to do with anything webstore

    It has everything to do with the webstore
    When you click on one screen in this game you can actually be clicking on a background screen behind what you’re looking at..

    Ever play battlegrounds? You can start a match without seeing the button!
    You know why? Because its active in the background while the foreground is blocking it from your view.
    I clicked nothing but claim purchase and never even saw the stupid champ offer. Glitchy screen had for neon green statues like the ones in the Crystal vault and the screen flashed pink while trying to claim my purchase. The purchase did not claim so i did it a second time.

    They overlay the webstore claim over the garbage “offer” it has everything to do with claiming in the foreground and receiving what’s hidden in the background
    No it has nothing with a webstore because u can’t spen unit in there just money
    Purchasing on the WEBSITE is the only way you claim offers in the foreground over the game.. do you understand that? If it was an ingame purchase i wouldn’t get 33 msgs and have them all popup one after another at the main menu upon logging in.. the popup blocked the background!
    Do you even play the game? How do you not understand how web purchases work
  • GamerGamer Member Posts: 11,106 ★★★★★
    CoMinow said:



    Gamer said:

    CoMinow said:

    Gamer said:

    What does this has to do with anything webstore

    It has everything to do with the webstore
    When you click on one screen in this game you can actually be clicking on a background screen behind what you’re looking at..

    Ever play battlegrounds? You can start a match without seeing the button!
    You know why? Because its active in the background while the foreground is blocking it from your view.
    I clicked nothing but claim purchase and never even saw the stupid champ offer. Glitchy screen had for neon green statues like the ones in the Crystal vault and the screen flashed pink while trying to claim my purchase. The purchase did not claim so i did it a second time.

    They overlay the webstore claim over the garbage “offer” it has everything to do with claiming in the foreground and receiving what’s hidden in the background
    No it has nothing with a webstore because u can’t spen unit in there just money
    Purchasing on the WEBSITE is the only way you claim offers in the foreground over the game.. do you understand that? If it was an ingame purchase i wouldn’t get 33 msgs and have them all popup one after another at the main menu upon logging in.. the popup blocked the background!
    Do you even play the game? How do you not understand how web purchases work
    Do you understand the difference between web store is not a game but a site you logi and what your describe is your logic in to the game and there is a offer pop op and your paid 9.5k unit for that’s.
  • CoMinowCoMinow Member Posts: 355 ★★
    Gamer said:

    CoMinow said:



    Gamer said:

    CoMinow said:

    Gamer said:

    What does this has to do with anything webstore

    It has everything to do with the webstore
    When you click on one screen in this game you can actually be clicking on a background screen behind what you’re looking at..

    Ever play battlegrounds? You can start a match without seeing the button!
    You know why? Because its active in the background while the foreground is blocking it from your view.
    I clicked nothing but claim purchase and never even saw the stupid champ offer. Glitchy screen had for neon green statues like the ones in the Crystal vault and the screen flashed pink while trying to claim my purchase. The purchase did not claim so i did it a second time.

    They overlay the webstore claim over the garbage “offer” it has everything to do with claiming in the foreground and receiving what’s hidden in the background
    No it has nothing with a webstore because u can’t spen unit in there just money
    Purchasing on the WEBSITE is the only way you claim offers in the foreground over the game.. do you understand that? If it was an ingame purchase i wouldn’t get 33 msgs and have them all popup one after another at the main menu upon logging in.. the popup blocked the background!
    Do you even play the game? How do you not understand how web purchases work
    Do you understand the difference between web store is not a game but a site you logi and what your describe is your logic in to the game and there is a offer pop op and your paid 9.5k unit for that’s.
    You can’t be this ignorant
    My problem isn’t with the web store purchase

    The problem is when you go in the game to claim what you have purchased. It is blocking a 9.5 K unit offer in the background. And if you’ve ever played the game, you would know that sometimes while you click on something in the foreground, you’re actually hitting something in the background.
    The boxes to claim only come from the Web store. That’s the only way they pop up on your screen. So it has everything to do with the store purchases. But only on the side where you claim them not while making the purchases online.

    I’m sorry that you don’t understand this. This was meant as a warning to other people that may actually purchase things online and understand how it works.
  • CoMinowCoMinow Member Posts: 355 ★★
    Gamer said:

    Gamer said:

    CoMinow said:

    Gamer said:

    CoMinow said:



    Gamer said:

    CoMinow said:

    Gamer said:

    What does this has to do with anything webstore

    It has everything to do with the webstore
    When you click on one screen in this game you can actually be clicking on a background screen behind what you’re looking at..

    Ever play battlegrounds? You can start a match without seeing the button!
    You know why? Because its active in the background while the foreground is blocking it from your view.
    I clicked nothing but claim purchase and never even saw the stupid champ offer. Glitchy screen had for neon green statues like the ones in the Crystal vault and the screen flashed pink while trying to claim my purchase. The purchase did not claim so i did it a second time.

    They overlay the webstore claim over the garbage “offer” it has everything to do with claiming in the foreground and receiving what’s hidden in the background
    No it has nothing with a webstore because u can’t spen unit in there just money
    Purchasing on the WEBSITE is the only way you claim offers in the foreground over the game.. do you understand that? If it was an ingame purchase i wouldn’t get 33 msgs and have them all popup one after another at the main menu upon logging in.. the popup blocked the background!
    Do you even play the game? How do you not understand how web purchases work
    Do you understand the difference between web store is not a game but a site you logi and what your describe is your logic in to the game and there is a offer pop op and your paid 9.5k unit for that’s.
    You can’t be this ignorant
    My problem isn’t with the web store purchase

    The problem is when you go in the game to claim what you have purchased. It is blocking a 9.5 K unit offer in the background. And if you’ve ever played the game, you would know that sometimes while you click on something in the foreground, you’re actually hitting something in the background.
    The boxes to claim only come from the Web store. That’s the only way they pop up on your screen. So it has everything to do with the store purchases. But only on the side where you claim them not while making the purchases online.

    I’m sorry that you don’t understand this. This was meant as a warning to other people that may actually purchase things online and understand how it works.
    Well you keep saying website purchases with the 9.5k maybe you’re should explain it better what you’re meant. Also your spam to make that’s mistake
    Maybe you should clearly read the entire post before trolling somebody and knocking them for trying to warn you and every other player to be careful. Because they don’t really care if their game has errors or problems. As long as they can collect money from those same issues.
  • CoMinowCoMinow Member Posts: 355 ★★
    You’re really coming at me over grammar? Have you read your own posts?
    Mr “two different iusse”
  • GamerGamer Member Posts: 11,106 ★★★★★
    CoMinow said:

    @Gamer
    Again.. you’re trolling me for your lack of understanding… can you just give it up? I’m not sure why i care but it’s ridiculous
    And SirGamesBond(awesome name btw) had no problem understanding it

    I understand it better one the second one so sorry but still. Is suck but Kabam usually help to giv them back as long you can prove it you’re acc
  • BendyBendy Member Posts: 7,174 ★★★★★
    ahmynuts said:

    Also this still has nothing to do with the webstore. It has to do with
    A. How the GAME processes and handles pop ups
    B. You spamming.

    It just so happened that the first pop-up you got was the webstore claim and not something else

    I dont understand the tapping so much like let the game load and unpack every detail before start tapping lol
  • SirGamesBondSirGamesBond Member Posts: 5,360 ★★★★★
    Demonzfyre said:

    CoMinow said:

    You’re really coming at me over grammar? Have you read your own posts?
    Mr “two different iusse”

    In your OP you were unclear as to where you were when you are claiming things. There are the market points rewards in the store too.

    Your title eludes to there being something you need to be careful with for the Webstore and there isn't any. The problem is that you were rapidly clicking through the items you bought and somehow the champ offer popped up in between.

    You're being extremely dramatic about what happened. All you can do and all anyone can do is submit a ticket. Your post should have been along the lines of...

    Title: Be careful when claiming mass purchases in-game

    I purchased all the levels for the pass and as I was claiming them, the champ offer popped up and I accidently purchased a champ for 9500 units.

    Ether find a new way to present these offers or add a "confirm" button to high priced purchases.


    That's all it had to be.
    They have to do it. Way too many players are doing this in regular basis.
  • DemonzfyreDemonzfyre Member Posts: 22,286 ★★★★★
    edited December 12
    SirGamesBond said:

    Demonzfyre said:

    CoMinow said:

    You’re really coming at me over grammar? Have you read your own posts?
    Mr “two different iusse”

    In your OP you were unclear as to where you were when you are claiming things. There are the market points rewards in the store too.

    Your title eludes to there being something you need to be careful with for the Webstore and there isn't any. The problem is that you were rapidly clicking through the items you bought and somehow the champ offer popped up in between.

    You're being extremely dramatic about what happened. All you can do and all anyone can do is submit a ticket. Your post should have been along the lines of...

    Title: Be careful when claiming mass purchases in-game

    I purchased all the levels for the pass and as I was claiming them, the champ offer popped up and I accidently purchased a champ for 9500 units.

    Ether find a new way to present these offers or add a "confirm" button to high priced purchases.


    That's all it had to be.
    They have to do it. Way too many players are doing this in regular basis.
    Eh. They don't HAVE to do it. I can't understand why it's happening, but that's just me. I'm not tapping on my screen constantly while the game loads. But maybe I'm not the normal one.

    I think they will do something because obviously there's too many people who aren't paying attention. I just wonder why it's these offers and not the ones from before. These types of offers aren't new.

    But I think the easiest would be to move the offers to the store.
  • BendyBendy Member Posts: 7,174 ★★★★★
    Demonzfyre said:

    SirGamesBond said:

    Demonzfyre said:

    CoMinow said:

    You’re really coming at me over grammar? Have you read your own posts?
    Mr “two different iusse”

    In your OP you were unclear as to where you were when you are claiming things. There are the market points rewards in the store too.

    Your title eludes to there being something you need to be careful with for the Webstore and there isn't any. The problem is that you were rapidly clicking through the items you bought and somehow the champ offer popped up in between.

    You're being extremely dramatic about what happened. All you can do and all anyone can do is submit a ticket. Your post should have been along the lines of...

    Title: Be careful when claiming mass purchases in-game

    I purchased all the levels for the pass and as I was claiming them, the champ offer popped up and I accidently purchased a champ for 9500 units.

    Ether find a new way to present these offers or add a "confirm" button to high priced purchases.


    That's all it had to be.
    They have to do it. Way too many players are doing this in regular basis.
    Eh. They don't HAVE to do it. I can't understand why it's happening, but that's just me. I'm not tapping on my screen constantly while the game loads. But maybe I'm not the normal one.

    I think they will do something because obviously there's too many people who aren't paying attention. I just wonder why it's these offers and not the ones from before. These types of offers aren't new.

    But I think the easiest would be to move the offers to the store.
    Ur not only one i know a few that dont tap the screen when game loads
  • PikoluPikolu Member, Guardian Posts: 7,988 Guardian
    The easiest thing to do is go to support and ask them to reverse the 9500 unit deal you got. As long as you haven't used those items or leveled up the champion/ thrown sigs at him since getting him, then you're fine. They've done it for hundreds of others already
  • BringPopcornBringPopcorn Member Posts: 5,736 ★★★★★
    Pikolu said:

    The easiest thing to do is go to support and ask them to reverse the 9500 unit deal you got. As long as you haven't used those items or leveled up the champion/ thrown sigs at him since getting him, then you're fine. They've done it for hundreds of others already

    That's the thing .. he probably spam open everything and messed everything up, most others who got this issue got it solved.
    They need a confirmation button, considering the ammount of people that posted on the forums since this sales came out
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