What is each season duration? @Kabam Miike , couldnt find where it said on the announcement thread. What I've seen is 68 days from the title duration but nothing concrete
Simply put, if they can't fix certain bugs, there needs to be some sort of compensation for anyone invested.
CM has been broken since launch, docketed to be fixed in May, 2017, but still no where in site. I would reckon since they can't even begin to tackle that problem, they should give a RDT for all those invested. Especially when they promised 8-9 months it would be fixed. Anyone who makes a promise to their customer base, should fulfill said promise, or be prepared to work with the customers to find an amicable resolution. It's very simple.
Pure Skill is another scenario, where many invested heavily, the game literally changed, and its now moot. They offered reimbursements of sorts for those with Willpower when they made the change, but failed to deliver on Pure Skill. Whats worse is they don't even know HOW they are going to fix it. Yet, much like CM, they fail to work with their customer base to find an amicable resolution.
Synergy in war defense needs to be addressed. Someone at kabam needs to send out an email to all players in game stating that it is currently not working as intended along with apologies to players who have ranked up defensive teams based on incorrect information.
I'm tired of having to explain to people that putting doc oc and Antman doesn't work on defense, neither does morningstar with any of her unique buffs or the inhuman team.
It's been acknowledged in the forums and slated for both the 16.1 and 17.0 release yet it still isn't working and Kabam has refused to release an official statement. This is deceptive and unacceptable and needs to be addressed in a way that all players are informed.
Simply put, if they can't fix certain bugs, there needs to be some sort of compensation for anyone invested.
CM has been broken since launch, docketed to be fixed in May, 2017, but still no where in site. I would reckon since they can't even begin to tackle that problem, they should give a RDT for all those invested. Especially when they promised 8-9 months it would be fixed. Anyone who makes a promise to their customer base, should fulfill said promise, or be prepared to work with the customers to find an amicable resolution. It's very simple.
Pure Skill is another scenario, where many invested heavily, the game literally changed, and its now moot. They offered reimbursements of sorts for those with Willpower when they made the change, but failed to deliver on Pure Skill. Whats worse is they don't even know HOW they are going to fix it. Yet, much like CM, they fail to work with their customer base to find an amicable resolution.
I honestly don't care if it doesn't work anymore. But give us back the units, willpower nerf, suicides with willpower nerf, both scenarios got units and 5* shards respectively (even do a certain person who works for kabaam said they felt the people who had suicides didn't need to be compesated) and now we are sitting on a useless mastery, along with pierce because that also got obliterated, since armor works so different.
Why won't our units be returned? Do you know how hard it was to save 4,650 units, with a full time job?
I refuse to invest in any other mastery, I and many others are owed restitution for this obscene slight and disrespect.
That’s how they deal with everything. “Shut up and just spend money you dirty salves!!! We’ll do what we want it’s our game.”
Literal definition of “sweeping under the rug”
Close any threads of people asking for an update on a serious issue that can easily be refunded. Talk about transparency sheesh
Submitted ticket and rep told me that they're unaware of Capt Marvel's sp2 not functioning properly. You can't make this stuff up. It's a joke. Feel like we're laughed at.
Ignore support, they told some people that it was impossible to rank 5 5* after act 5 chapter 4 had been out for a few weeks. Support know less than Jon Snow
“Rank Down Tickets are not meant to be a permanent part of the Contest. They are only for when a Character is adjusted to no longer perform the way they once did. We do not have any intention of making generic rank down tickets available again, and if there is ever a need to change a Character again, they will likely receive character specific ones.” -Kabam Miike
1- a character not working since launch date is an unusal circumstance and it still stands that it’s common customer service practice to do the right thing and issue an RDT
2- what’s the answer to irate customers waiting years to get a fix
3- people complain for sezchuan sauce and McDonald’s gave it to them
Why would you specifically quote something that explicitly contradicts your statement? You said: "this champion is not working as intended, Kabam has admitted they will issue rdts in cases like this." In defense of this statement you quote @Kabam Miike who said "they are only for when a Character is adjusted to no longer perform the way they once did." Do you think those two statements are synonymous? @Kabam Miike has addressed this more times than I think he really wanted to, using wording different every time, but even here he does not say that RDTs are meant to address cases where champions do not function as the players think they should. In the context of everything else he said, its obvious "no longer perform the way they once did" means "above a certain threshold" or the game would be flooded with RDTs after every patch. But again, even if you decide to take @Kabam Miike literally, then even by the most ridiculous literal read of the quote you provide, Sentry was not adjusted to no longer perform the way he once did.
And when you say that it is common customer service practice to "do the right thing" and issue and RDT, McDonalds can't issue RDTs. Only MMO game companies have the notion of an RDT. And the common practice among MMO companies is to not issue such things except in unusual circumstances. Newly released content not living up to player standards is explicitly not one of those unusual circumstances where RDT-like items are issued. That's exceptionally rare.
And as to your question about what irate customers should do, you have two choices. You can choose to accept the reality that things will not happen on the timeline you desire, or you can choose not to. I choose to accept reality. It doesn't silence me or prevent me from providing feedback or even complaining about things I think are wrong. But I'm realistic about how often the company will directly address a problem I voice or implement a solution similar to one I suggest.
They probably won’t get around to fixing captain marvels bug until the movie comes out in 2019 and Brie Larson herself will have to say something about it when she gets her own challenge. Sad thing is, I’m dead serious.
Well something I hope Kabam sits up and notices...
This is the version release discussion thread. We should be discussing the new things about 17.0 like maybe the new fighting arena....
"New Fighting Arena
Battle in the Muspelheim fighting arena – inspired by Marvel Studios’ Thor: Ragnarok!"
instead it has become a long and on going rant about long term bugs and how discouraged the player base is becoming again. It seems like we are getting close to the point of another 12.0 situation.
Do you know the Chinese new year holiday is begin from Feb 15th and the holiday will last at least 7 days. It's the most important holiday to gather with families, so most Chinese won't be able to play Alliance War. In the meantime, all Chinese alliances will lost lots of points for sure. The new alliance war season calendar is sucks for every Chinese player.
Do you expect Chinese to spend money to buy red envelops as gift for alliance members and friends during new year holiday? I don't think so.
So you're saying that people don't play around christmas, new year, thanksgiving etc?
Players always play. Ofcourse you need to take some time off to be with family but not logging in for even a little bit, then you're just casual.
I have a few questions pertaining to the new update...
1 - I had the issue where the Login feature was disabled, but read on here earlier to uninstall then reinstall the game app to fix it, & it did actually fix it.
2 - I cannot download the new update on my son's iPad, nor mine. One is an iPad Mini 4, the other is an iPad Mini 2. The old Modok update is the one that keeps popping up. I'll download them on both iPad's, & it will just keep showing a feature to re-download. No problem updating on my phone.
3 - This new update came with some more added bugs, pertaining to the functionality to some champs. I only noticed them in 2, as I haven't tested it properly due to work. But OG Vision's sig ability is not working, & AA is not performing properly.
4 - Not like I need them, but I am going to mention RDT's. Again, I do NOT personally need them, but to our knowledge & also explained by the Kabam team, RDT's would only be issued if any champ(s) had some significant changes made to them. Both Red Hulk & Luke Cage received some major make-overs, & there was no talk about RDT's being issued out, due to said changes. I mean, I'm actually thinking about ranking up my Luke Cage now (something that I thought I would NEVER say), because he really is just that good now; but, again, due to these major changes there were no RDT talk.
5 - The game has bits & pieces that seem to lag, mainly on carryovers; like switching from one section of the game to another - ex: switching from crystals to alliance, etc. I haven't really played the game thoroughly yet, but will post if anything else is noticeable.
It seems like we are getting close to the point of another 12.0 situation.
Unlikely. In fact, and I mentioned this at the time, constantly comparing every single problem to 12.0 and calling for boycotts every time someone misses a parry has actually done so much damage to the whole idea of organizing a protest against something like 12.0 that I don't think you could ever do it again. I don't believe enough players take those comments seriously anymore, because they've been turned into white noise.
I would like to know why my alliance Tier rating dropped from Tier 5 to Tier 6 on the update. From earlier thread discussions we have been lead to believe that our current alliance tier/rating would not be affected. This might be minor to some but not to me. Tier 5 put us at Challenger with a 4.0 multiplier. The upgrade downgraded us to hard at 3.4. I call bs on what we were lead to believe as the actual update based our placement on war rating only and disregarded the tier.
If we were good enough to be in tier 5 before the update it would certainly have been nice to know that the war ratings and the tier placement after the upgrade was only based on rating. What this means is you (kabam) changed the sliding scale on what a rating = tier means- you changed the dynamic and did not inform us the rating scale for tier placement was also changing- Bad form Kabam!
Also, the update changes all history data for previous wars- Tier 8 did not give 5star shards- Lame -as now all data is skewed.
I would like to know why my alliance Tier rating dropped from Tier 5 to Tier 6 on the update. From earlier thread discussions we have been lead to believe that our current alliance tier/rating would not be affected. This might be minor to some but not to me. Tier 5 put us at Challenger with a 4.0 multiplier. The upgrade downgraded us to hard at 3.4. I call bs on what we were lead to believe as the actual update based our placement on war rating only and disregarded the tier.
If we were good enough to be in tier 5 before the update it would certainly have been nice to know that the war ratings and the tier placement after the upgrade was only based on rating. What this means is you (kabam) changed the sliding scale on what a rating = tier means- you changed the dynamic and did not inform us the rating scale for tier placement was also changing- Bad form Kabam!
Also, the update changes all history data for previous wars- Tier 8 did not give 5star shards- Lame -as now all data is skewed.
Regards,
Backtothegrind
Mmm... didn't they announce that they were adding more tiers at the top and that would move people down?
Or was that supposed to start with seasons and not just the update?
I was under the impression the tiers would remain the same regardless. The update changes the scale which is fine but the alliance tier placement should have stayed the same. After a few wars the scales would even out anyway.
I was under the impression the tiers would remain the same regardless. The update changes the scale which is fine but the alliance tier placement should have stayed the same. After a few wars the scales would even out anyway.
This is what the announcement said:
First off, we’ve broken up the top tier into 3 smaller tiers. Tier 1 will consist of the Top 0.1% of Alliances, while Tier 2 will consist of Alliances that rank in the top 0.2%-0.5%, and Tier 3 will consist of Alliances that place in the top 0.6%-1%.
So, if you log in on the first day of 17.0, and notice your Tier dropped, don’t worry! It’s just that there are now 2 more Tiers at the Top.
'log in on the first day of 17.0, and notice your Tier dropped, don’t worry! Really! Well, when your multiplier drops for the points system in the new war set up at the start -thats pretty lame.
My situation with Capt Marvel is that it costs me units and money. She is my best option against poison champions. I have her as a 5 star duped at rank 3. If I'm fighting a 15-20k poison champ and i need to fire off a sp2 to end a fight and that gets blocked, I'm koed. Most times opponent gets to a sp3 b/c i can't finish the fight when i need too.
knowing the situation, why are you firing off her sp2 after a combo?
Simply put, if they can't fix certain bugs, there needs to be some sort of compensation for anyone invested.
CM has been broken since launch, docketed to be fixed in May, 2017, but still no where in site. I would reckon since they can't even begin to tackle that problem, they should give a RDT for all those invested. Especially when they promised 8-9 months it would be fixed. Anyone who makes a promise to their customer base, should fulfill said promise, or be prepared to work with the customers to find an amicable resolution. It's very simple.
Pure Skill is another scenario, where many invested heavily, the game literally changed, and its now moot. They offered reimbursements of sorts for those with Willpower when they made the change, but failed to deliver on Pure Skill. Whats worse is they don't even know HOW they are going to fix it. Yet, much like CM, they fail to work with their customer base to find an amicable resolution.
CM was fixed. same with iron man's sp2 but now it's broken again as well.
the fixes were broken in, i believe, the 16.0 update. kabam seems to have an issue with version control. old bugs seem to have a habit of coming back like the evade+hit bug, the insane reaction time, dormammu's/maestro's super fast reaction/reach.
Finishing a Duel now takes you back to the main menu, rather than the player search screen. This is a step backwards that makes Duels more tedious than before. Previously, after a Duel ended you would go back to the Mail/Search screen, allowing you to search for a name again.
My situation with Capt Marvel is that it costs me units and money. She is my best option against poison champions. I have her as a 5 star duped at rank 3. If I'm fighting a 15-20k poison champ and i need to fire off a sp2 to end a fight and that gets blocked, I'm koed. Most times opponent gets to a sp3 b/c i can't finish the fight when i need too.
knowing the situation, why are you firing off her sp2 after a combo?
you're the one costing yourself units and money.
Like i wrote, If I need to end a fight and prevent opponent from reaching sp3, i have no choice but to fire the sp2 i even try ending combo with 3 hits, 4 hits and parry. It's gets blocked with 0 damage.
Unless you're using her on all or nothing nodes, they all seem like avoidable situations. Stop putting yourself in that situation and you'll stop costing yourself units and money.
This new version of the game requires WiFi for me to play. Whenever I’m out of the house or office, I’m out of luck and can’t play. This is a HUGE problem for me. It’s the only issue I have with this update but it’s a big enough one to really piss me off. Get this fixed.
It seems like we are getting close to the point of another 12.0 situation.
Unlikely. In fact, and I mentioned this at the time, constantly comparing every single problem to 12.0 and calling for boycotts every time someone misses a parry has actually done so much damage to the whole idea of organizing a protest against something like 12.0 that I don't think you could ever do it again. I don't believe enough players take those comments seriously anymore, because they've been turned into white noise.
I was pointing out that the problems have reached a point where we no longer discuss new features but instead of keep going on about the problems that it should be concerning. Outside of the forums, there's a growing unrest that is echoing the unrest that happened then.
My situation with Capt Marvel is that it costs me units and money. She is my best option against poison champions. I have her as a 5 star duped at rank 3. If I'm fighting a 15-20k poison champ and i need to fire off a sp2 to end a fight and that gets blocked, I'm koed. Most times opponent gets to a sp3 b/c i can't finish the fight when i need too.
knowing the situation, why are you firing off her sp2 after a combo?
you're the one costing yourself units and money.
Like i wrote, If I need to end a fight and prevent opponent from reaching sp3, i have no choice but to fire the sp2 i even try ending combo with 3 hits, 4 hits and parry. It's gets blocked with 0 damage.
Unless you're using her on all or nothing nodes, they all seem like avoidable situations. Stop putting yourself in that situation and you'll stop costing yourself units and money.
Comments
Very poor performance in this issue, Kabam...
Quoted for truth
Outsource to Blizzard already
CM has been broken since launch, docketed to be fixed in May, 2017, but still no where in site. I would reckon since they can't even begin to tackle that problem, they should give a RDT for all those invested. Especially when they promised 8-9 months it would be fixed. Anyone who makes a promise to their customer base, should fulfill said promise, or be prepared to work with the customers to find an amicable resolution. It's very simple.
Pure Skill is another scenario, where many invested heavily, the game literally changed, and its now moot. They offered reimbursements of sorts for those with Willpower when they made the change, but failed to deliver on Pure Skill. Whats worse is they don't even know HOW they are going to fix it. Yet, much like CM, they fail to work with their customer base to find an amicable resolution.
I'm tired of having to explain to people that putting doc oc and Antman doesn't work on defense, neither does morningstar with any of her unique buffs or the inhuman team.
It's been acknowledged in the forums and slated for both the 16.1 and 17.0 release yet it still isn't working and Kabam has refused to release an official statement. This is deceptive and unacceptable and needs to be addressed in a way that all players are informed.
Literal definition of “sweeping under the rug”
Close any threads of people asking for an update on a serious issue that can easily be refunded. Talk about transparency sheesh
Why would you specifically quote something that explicitly contradicts your statement? You said: "this champion is not working as intended, Kabam has admitted they will issue rdts in cases like this." In defense of this statement you quote @Kabam Miike who said "they are only for when a Character is adjusted to no longer perform the way they once did." Do you think those two statements are synonymous? @Kabam Miike has addressed this more times than I think he really wanted to, using wording different every time, but even here he does not say that RDTs are meant to address cases where champions do not function as the players think they should. In the context of everything else he said, its obvious "no longer perform the way they once did" means "above a certain threshold" or the game would be flooded with RDTs after every patch. But again, even if you decide to take @Kabam Miike literally, then even by the most ridiculous literal read of the quote you provide, Sentry was not adjusted to no longer perform the way he once did.
And when you say that it is common customer service practice to "do the right thing" and issue and RDT, McDonalds can't issue RDTs. Only MMO game companies have the notion of an RDT. And the common practice among MMO companies is to not issue such things except in unusual circumstances. Newly released content not living up to player standards is explicitly not one of those unusual circumstances where RDT-like items are issued. That's exceptionally rare.
And as to your question about what irate customers should do, you have two choices. You can choose to accept the reality that things will not happen on the timeline you desire, or you can choose not to. I choose to accept reality. It doesn't silence me or prevent me from providing feedback or even complaining about things I think are wrong. But I'm realistic about how often the company will directly address a problem I voice or implement a solution similar to one I suggest.
This is the version release discussion thread. We should be discussing the new things about 17.0 like maybe the new fighting arena....
"New Fighting Arena
Battle in the Muspelheim fighting arena – inspired by Marvel Studios’ Thor: Ragnarok!"
instead it has become a long and on going rant about long term bugs and how discouraged the player base is becoming again. It seems like we are getting close to the point of another 12.0 situation.
So you're saying that people don't play around christmas, new year, thanksgiving etc?
Players always play. Ofcourse you need to take some time off to be with family but not logging in for even a little bit, then you're just casual.
I like it much better like this.
I have a few questions pertaining to the new update...
1 - I had the issue where the Login feature was disabled, but read on here earlier to uninstall then reinstall the game app to fix it, & it did actually fix it.
2 - I cannot download the new update on my son's iPad, nor mine. One is an iPad Mini 4, the other is an iPad Mini 2. The old Modok update is the one that keeps popping up. I'll download them on both iPad's, & it will just keep showing a feature to re-download. No problem updating on my phone.
3 - This new update came with some more added bugs, pertaining to the functionality to some champs. I only noticed them in 2, as I haven't tested it properly due to work. But OG Vision's sig ability is not working, & AA is not performing properly.
4 - Not like I need them, but I am going to mention RDT's. Again, I do NOT personally need them, but to our knowledge & also explained by the Kabam team, RDT's would only be issued if any champ(s) had some significant changes made to them. Both Red Hulk & Luke Cage received some major make-overs, & there was no talk about RDT's being issued out, due to said changes. I mean, I'm actually thinking about ranking up my Luke Cage now (something that I thought I would NEVER say), because he really is just that good now; but, again, due to these major changes there were no RDT talk.
5 - The game has bits & pieces that seem to lag, mainly on carryovers; like switching from one section of the game to another - ex: switching from crystals to alliance, etc. I haven't really played the game thoroughly yet, but will post if anything else is noticeable.
Unlikely. In fact, and I mentioned this at the time, constantly comparing every single problem to 12.0 and calling for boycotts every time someone misses a parry has actually done so much damage to the whole idea of organizing a protest against something like 12.0 that I don't think you could ever do it again. I don't believe enough players take those comments seriously anymore, because they've been turned into white noise.
If we were good enough to be in tier 5 before the update it would certainly have been nice to know that the war ratings and the tier placement after the upgrade was only based on rating. What this means is you (kabam) changed the sliding scale on what a rating = tier means- you changed the dynamic and did not inform us the rating scale for tier placement was also changing- Bad form Kabam!
Also, the update changes all history data for previous wars- Tier 8 did not give 5star shards- Lame -as now all data is skewed.
Regards,
Backtothegrind
Mmm... didn't they announce that they were adding more tiers at the top and that would move people down?
Or was that supposed to start with seasons and not just the update?
This is what the announcement said:
First off, we’ve broken up the top tier into 3 smaller tiers. Tier 1 will consist of the Top 0.1% of Alliances, while Tier 2 will consist of Alliances that rank in the top 0.2%-0.5%, and Tier 3 will consist of Alliances that place in the top 0.6%-1%.
So, if you log in on the first day of 17.0, and notice your Tier dropped, don’t worry! It’s just that there are now 2 more Tiers at the Top.
knowing the situation, why are you firing off her sp2 after a combo?
you're the one costing yourself units and money.
CM was fixed. same with iron man's sp2 but now it's broken again as well.
the fixes were broken in, i believe, the 16.0 update. kabam seems to have an issue with version control. old bugs seem to have a habit of coming back like the evade+hit bug, the insane reaction time, dormammu's/maestro's super fast reaction/reach.
Unless you're using her on all or nothing nodes, they all seem like avoidable situations. Stop putting yourself in that situation and you'll stop costing yourself units and money.
I was pointing out that the problems have reached a point where we no longer discuss new features but instead of keep going on about the problems that it should be concerning. Outside of the forums, there's a growing unrest that is echoing the unrest that happened then.
well then. carry on.