Game freeze upon KO [Merged Threads] [Under Investigation]

Alpha ScorpionAlpha Scorpion Posts: 167
edited September 2018 in Bugs and Known Issues
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Kid

Game froze when I killed opponent! Couldn't move, couldn't exit! Stayed like this for 2 minutes before so reset! Happened twice since update!

Device: Samsung galaxy S7 edge
Post edited by Kabam Lyra on

Comments

  • Couldnt send it as a video as the website didn't accept the format!
  • Yep, can happen if you are ko'd as well. Like when my 400 PI science champs were dying to the 3k taskmasters block damage:)
  • TimrosTimros Posts: 151
    Yep. Same here...
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  • Hi all!

    This is a known issue and we are working on a resolution now. If it happens again, a reboot will clear the issue. Apologies for the confusion!
  • Blackluster_6Blackluster_6 Posts: 32
    edited September 2018
    Cool glitch #lag #meme #glitch #stuck
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  • winterthurwinterthur Posts: 2,700
    I am finally glad with the autoplay function and runs the daily quests with it turned on.
  • Device and Version: iPhone X

    Device Operating System: iOS 11.4.1 and iOS 12.0

    Mobile Carrier: T-Mobile

    Cellular or WiFi: Bug happens on both celluar and WiFi

    Game Version Installed: 20.0.1

    Game Mode: All game modes.

    Champions Affected: Thor (Ragnarok) 5* 5/50, both duped and unduped

    Active Boosts: No boost. Synegry with Hela and Hulk (Ragnarok)

    Description of the Issue: If the thor finishing combo hit is the “killing one”, thor remains frozen , background animation continue runninig, only solution is to shut down the game and start again. Hela synegry heal don’t happen when the fight ends in this bug.

    Screenshot or Video:
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  • That's not a bug limited to Thor, a lot of people are getting it with diferent champs and different game modes
  • Thanks for reporting this. I'm noticing this only when the Hela synergy is active.
  • SupermanafficinadoSupermanafficinado Posts: 89
    edited September 2018
    I was exploring act 4.2.4. While playing rulk against juggernaut, the game froze after I parried juggernaut and KO'd him with a medium. I have the video of thw freeze part where you can see the model of jugg is moving while the game is unresponsive.
  • Also why cant I upload the video in forum?
  • BadroseBadrose Posts: 519
    Game also freeze after time out. Just happened fighting Kingpin boss AQ5
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    Game froze in this position. Realm of legends. Using apple product.
  • Hi!

    To give an update, this issue will be resolved in the 20.1 game update.

    For more info please review the 20.0 Known Issues thread and the Changelog.
  • OneManArmyOneManArmy Posts: 1,480
    So this just happend. Was whooping kingpins ass when the match suddenly frooze like this and i nothing happens. Timer is out and its still like this
  • OneManArmyOneManArmy Posts: 1,480
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