**UPDATE - iPAD STUCK FLICKERING SCREEN**
The 47.0.1 hotfix to address the issue of freezing & flashing lights on loading screens when trying to enter a fight, along with other smaller issues, is now ready to be downloaded through the App Store on IOS.
More information here.
The 47.0.1 hotfix to address the issue of freezing & flashing lights on loading screens when trying to enter a fight, along with other smaller issues, is now ready to be downloaded through the App Store on IOS.
More information here.
[iOS] 20.0 Lag, Crashing and Performance Investigation
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device model : Iphone 6+
os : 8.4.2
cellular or wifi : both
game version: 20.0.1
have found the lags in all area of the game...during the night the lag is less and during the day and when 20.0 first came out it happened every fight. literally 0-1 frames per second during fights, on maps, etc.
I am still getting a ton of stuttering especially at the start of the fights and on maps and on crystal/champ screens. Crystals are unbearable to open. The game will eventually crash on load of fight after enough fights. Load times increase the longer the game is open. The fights weren't having FPS issues until the buff information was added to the pause screen in 19.0, but was still experiencing lag in all the other areas. Large story mode maps lag really bad when first loading every time (act 5.3).
Kabam, have you guys ever thought this may be due to server-side issues like the location of the player? I am in southern california where I am sure a lot of players play in this region compared to others, and it seems to get better at 1am-6am. Maybe it's a server-side performance issue whre the client is waiting on data causing the FPS to drop.
Device - iPhone 6
Cellular or WiFi - WiFi, I use Cellular when on the road but I used WiFi this time
Game Version - 20.0.1
Problem - Crystals
I just opened a 5 Star Shard Crystal today. It landed on A Captain America IW. It opened and I got the Captain America IW. When I went to upgrade it, It appeared as a Doctor Oc. I was really mad. My eyes weren’t lying! It landed on the Captain America IW! Could you please help me and give me my Captain America IW because I think a stupid bug is COMPLETELY unfair if it landed on a Captain America IW. Please help as soon as possible! My email : yo.yoshi330@gmail.com
Please help me! This the first time this happened to me.
Operating System IOS 11.4.1
Cellular & WiFi
Version 20.0.1
I posted before and problem is in every mode. Device over heats and then closes or the lagging is so bad you have to stop.
I have know began to switch between phone and iPad to let the other device cool down but now can’t play on the iPhone at all as the screen goes black.
The game is still on as the screen turns black. I start to move the phone around and I works again but turns black again. The game is broken and most likely doing damage to the devices. This needs to get sorted ASAP
Still can’t play on iPhone
It clearly states that this thread is for iOS devices only.
IPhone 6s
iOS 11.4.1
WiFi and cell
MCoc 20.0
I haven’t been able to do anything in the game now for about two days as it has been unresponsive and ridiculously slow. As of last night it will not even start up fully before crashing. I was really looking forward to the rest of this months login rewards particularly Cap IW but I’m afraid I won’t be able to login today because of the crashing.
Device and Model: iPad air2
Device Operating System: 11.4
Cellular or WiFi: Wifi (have not tested cellular)
Game Version Installed: 20.0.0
Game Mode: specially alliance war, Story Quests, Event Quests, Danger modes, opening crystals and just everywhere in general
Description of the Issue: lagging, slowing , in game freezing making it impossible to have fair fights.
Device and Model: iPhone 7s plus
Device Operating System: IOS 11.4.1
Cellular or WiFi: Both was on wifi
Game Version Installed: 20.0.1
Game Mode: AW- on 9-16,
I was fighting as the backup trying to get us to 100%. The game was loading slowly but I was able to get into the fight. Once I finally got in the fight it crashed on me. This happened x3 more times as I kept tring to progress. I ended up using 15 items. After doing the math; I used the equivalant of $50 worth of units for all 15 items. We also lost he war by 1500 points. I cant say for sure but it is very likely that the results would of been in our favor had this not of happened. Probably the most frustrated have been to date with this game. Customer support was great as they sent me back a script saying basically “your fault” I replied back and literally received the exact same line of nonsense for a second time. My 3rd reply has not been responded to and its been about 28 Hours now.
@Kabam Miike @Kabam Wolf
Device and Model: Motorola Droid Turbo 2
Device Operating System: Android 7.0
Cellular or WiFi: Both (Verizon, Spectrum)
Game Version Installed: 20.0.0
Game Mode: Alliance war/quest, Story Quests, Event Quests, Arena... Basically every aspect of the game.
Description of the Issue: lagging, slowing , in game freezing. Making it impossible to play more difficult content.
Device and Model: iPhone 8 plus and iPad
Device Operating System: iOS 11.4.1
Cellular or WiFi: Both.
Game Version Installed: 20.0.0
Game Mode: Event Quest (so far).
Description of the Issue: End of the fight, game hangs. Not a freeze, but just a still --> Opponent is down and my character just stands there in his finishing position as if he's is doing some kind of hide and seek game (not moving). Have to close the app and restart to get it going again. I've won the fight, so haven't lost any champs or anything. But it's pretty annoying to do that every now and then.
Crouching Taiga
iPhone 8, on latest 11.4.1 firmware
Mcoc latest version 20.0
Both WiFi and regular cellular connection
Lagging in arena and quest fights, especially at the very beginning of the fight. Same phone never had any overheating or issues with previous versions, as soon as I started the new update this month, lagging occurred and seems to be getting worse.
Son’s account on iPhone 6s same issue, even worse. Love to see a patch/ update.
Thanks
Device and Model: iPad Mini 2
Device Operating System: 11.4.1
Cellular or WiFi: I mainly play on WIFI but this happens on
Game Version Installed: 20.0
Game Mode: In which game mode did the error occur? I see it most often in Arena, but it happens everywhere.
Description of the Issue:
The lag occurs in two different areas. First, when clicking to begin a fight, I often get the spinning wheel of death. This used to happen occasionally but has increased in frequency a lot since 20.0.
Second, once a fight has gone to Loading... and until the fight begins. There is noticeable lag from when Loading begins until roughly when both opponents first make contact.
One interesting thing that might be relevant: In my current session of the game, I am currently experiencing another fairly common issue with in-game labels being displayed with the XML names (e.g MS_UI_PARRY instead of just showing Parry). For the duration of this session, while these XML labels are being displayed, I am experiencing no lag in matchmaking or in loading fights. The game is running as smooth as it ever has at this moment. The two issues may or may not be related.
In-Game Name: Kyliente
Device and Model: iPhone 8
Device Operating System: 12.0
Cellular or WiFi: Both
Game Version Installed: 20.0.1
Device: iPad Air 2
Operating system: iOS 11.4.1
Cell or WiFi: both
Game version 20.0
Game mode: all
Issue: frame skipping resulting in taking hits I shouldn’t , long load times, crashing after hitting fight button resulting in losing half life of champs multiple multiple times in aq and aw, losing connection to game network resulting in losing half life multiple times in aq and aw, game freezing for short periods of time
These issues are getting really old for a long time player that spends some money on the game, not at all happy about having to buy or spend alliance items because the game crashes
This mayhem started with the overheating, which i had to reboot my phone to get out of the game.
Even tough that got fixed, game menus like champions and crystal tabs are unbelievable laggy
After 20.0 things got way worse, i cant play 3 fights in a row withhout the game crashing. I already lost 50% HP in AQ 4 times cause of ur servers, will i get itens refunded for that? Not to mention the crazy amount of freezing during the fights or absurd long loading screens
Bigragu
iOS 11.3
Happens in WiFi or cellular
Version 20
Happens in all game modes.
Champs will just stop and walk towards opponent. Blocking doesn’t work often. Attacks just stop. Gets incredibly frustrating during aq/aw. Also, works wonders in trying to grind arenas when these problems occur, which have been going on for way too long pop up.
How can this not be addressed yet?
Device: iPad Mini 2
Operating system: iOS 11.4.1
Cellular or WiFi: WiFi
Game Version: 20.0
Game Mode: all
Issue: I have only been playing this game since Feb. of this year. Sadly I have been playing everyday since then
Anyhow I had been getting pretty good at fighting, making sure my timing was down, and blocking or backpedaling at the right time. Lately I have been sucking bad in everything. At first I thought it was just me being overtired and such, but I have come to realize that it is the blocking. Especially in the first charge, where I would normally block on time and cause a stun on the opponent has now been replaced with getting the smackdown layed on me. It costs me dearly in AQ and AW for sure. I now am always fighting by the skin of my teeth at the end, and it costs me quite a bit of pots to stay active. I mean I even get hit by opponents that are way under me that I would KO in 3 hits! Its very depressing to say the least. I guess on the brightside, I realize it isn't me now, but come on guys. Its only started happening to me in the last couple of versions of your game, so something must of been tweaked wrong. Anyways, hoping you fix it sometime or other because otherwise I will have to try and learn to fight with no blocking whatsoever.
New model updated iOS
Losing control of champs in war can’t even block
What else do I need to provide lol the game isn’t working right
I made a thread about game lag 1 year ago, posted vids various from October 2017-December 2017 and gave all my info. Game lag has been an issue with this game for as long as I can remember.
I have a brand new Ipad6 with IOS 12.0 and MCOC up to date. I get lag everywhere.
Navigation, loading, and game animations choppy.
Characters freeze mid-punch and/or while moving and forget about trying to block, parry, or evade.
Was playing fine right before running update. Even reboot entire device but problem still persisted.
iPad mini 4
IOS 11.1.2
WiFi
This has been occuring rarely during 19.0 and now with 20 i have it happening AT LEAST 4 to 6 times a day between arena aq and war.
This "little" problem unmentioned has costed me a death in a very high tiered war, and the equivalent of 600+ units in heals.
It's come to the point that the engine can't even process fights and animations, while older devices still heat up, and at best you can wish for just some lag instead of the freeze.
Is this a new node called "blackout - fun and interactive" ?
shameful. @Kabam Miike
Iphone 7+ - IOS 12
Iphone 8 - IOS 11
Ipad Pro 2018 - IOS 11