**UPDATE - iPAD STUCK FLICKERING SCREEN**
The 47.0.1 hotfix to address the issue of freezing & flashing lights on loading screens when trying to enter a fight, along with other smaller issues, is now ready to be downloaded through the App Store on IOS.
More information here.
The 47.0.1 hotfix to address the issue of freezing & flashing lights on loading screens when trying to enter a fight, along with other smaller issues, is now ready to be downloaded through the App Store on IOS.
More information here.
[iOS] 20.0 Lag, Crashing and Performance Investigation
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Device and Model: iPhone X
Device Operating System: iOS 12.0
Cellular or WiFi: Both
Game Version Installed: 20.0.2
Game Mode: Alliance war/quest, Story Quests, Event Quests, Arena and any screen for buying or opening crystals. The screen lags horribly - it takes 20 seconds just to open a single crystals because it so choppy and lags so much, it's ridiculous. The worst problem is that the lag always impacts the first 5 seconds of a fight and I can't do anything, wasting ton of potions because the lag won't let me move my champ at all. This occurs every fight without fail and is absurd. Thanks for not fixing this after 2 updates to version 20!
So, is there any new information from Kabam about lag & overheating issues?
iOS most recent version
Iphone 7
I am getting seriously sick of this. Since 20.0 the controls have become incredibly unreliable.
Half the time my dash backs simply dont register, regardless of game mode. In aw, I just died to a single hit from an undupe Domino because my evade didnt respond. Its not my timing. Blocks dont seem to register often either or opponents break through it. Another issue I have is when I do a swipe back it activates a special attk instead. Many in my alliance are reporting the same issues. Its hard for me to video because I dont have a second device to do it on. This happens in ALL game modes and regardless who opponent is so it is not a matter of enemy abilities or masterys/nodes.
Ive cleaned my phone screen multiple times, cleared cache, done power cycles, you name it. No change , controls just dont respond half the time. Its making the game virtually unplayable for me. This is on both wifi and lte network.
Is there anything that can be done to fix this?
iPad mini 4
Version 12.0 fully updated
Game is the latest version
Both Cell and wifi
All game modes
The device still gets hot, it's better than 2 months ago but still problematic, with that lag shows up and the game slows down between screens and can completely freeze. Let's be honest, you've never entirely fixed the problems from previous updates. My device is pretty clean since I bought it primarily for MCOC and haven't loaded it down with much so there's plenty of memory. I have noticed, maybe this will help others, if you play plugged in and lag starts to show up quickly unplug and most of the time the lag will disappear for a while. It will actually stop lagging immediately. Part of the problem playing unplugged is the game drains the battery faster than it should, 45 minutes and half of the battery will be gone.
Device: iPhone 7
iOS : 12.0
Since I made iOS-update yesterday, my phone don’t heating up very much.
a bit less lags. So iOS Update helps a bit
Device and Model: iPhone 7
Device Operating System: iOS 12.0
Cellular or WiFi: Both
Game Version Installed: 20.0.2
Game Mode: Story quest, Event quest, Crystal vault, Arena, and Alliance quest. Haven’t tried on Alliance war yet...
Description of the Issue: Lagging, Overheating, Choppiness, and Crashed if i played for around 30minutes. It will freeze my screen for 5s-10s before i can drag in my champ in arena screen. And the way i moved in EQ and SQ are too laggy and it’s inconvenient to play the game. And of course, it is laggy inside the fight too.
Device and Model: iPad mini 2
Device Operating System: iOS 12.0
Cellular or WiFi: WiFi full bars
Game Version Installed: 20.0.2
Game Mode: Story Quests, Event Quests, Arena, Alliance Quest and Alliance War. The game already after the first battle becomes slower and the performance is lagging. The device still getting hot. Please, try to make playing the game fun again.
iPhone 7
iOS 12
Issues on cellular & wifi
Version 20.0.2
Game modes - AQ / AW / Questing / arenas
Description - Its been brutal over the past 3 to 4 weeks when doing arenas. By round 6 or 7 the game play lags horribly. Long loading times. Frames freeze for 5-6 seconds when the fight first starts.
This weeks AQ I’ve shut down and reloaded the game multiple times before I will try to fight but lag is brutal to the point where you can’t fight effectively. If you fail to shut down and reload the game it’s troublesome to even advance screens.
And my phone still heats up. That issue seems to have resurfaced after a brief reprieve. I do play on an iPad as well and it’s not as choppy as my phone, but lagging from multiple fights happens there as well - round 6-7 of arenas and questing. Not sure what’s going on but this is the worst I’ve come across in my years of playing. You guys really need to fix these issues.
iPhone 6s
iOS 12.0
T-Mobile but play through WiFi
iPhone 6+
iOS 8.4.2
Issues on cellular & wifi
Version 20.1
Game modes - AQ / AW / Questing / arenas
Description - Its been brutal over the past month when doing arenas. After literally the first 2 fights, the framerate drops start increasing dramatically. I have to restart the game every few rounds of arenas.
For AQ and AW, my wife and i have to restart in between each fight on our phones. It is getting ridiculous. Even if i press pause during the fight (if i can even get the button to respond), it still is stuttering at a few FPS. It gets worse and worse and worse with each successive fight until it is unplayable or crashes.
PS: Minor lag started in 19.0, but 20.0 is when it became unplayable. Prior to that, used to deal with crashing issues int he game.
Same here man...have to use a thick case because of the heat. My battery will die within 10 minutes playing the game...with the game closed It runs for 5 hours.
Device and Model: iPhone 8Plus and iPad 2016
Device Operating System: iOS 12.0
Cellular or WiFi: Wifi and Cellular
Game Mode: For now Arena, haven't tried other areas yet. But after a couple of fights, playable characters get unresponsive... you can try to swipe back, block or attack... Ain't gonna happen. Character just stands there waiting to get beat up. At this rate I'm not going to get any good streak in for Arena.
Device and Model: iPhone 6+
Device Operating System: 11.4.1
Cellular or WiFi: both
Game Version Installed: 20.1.0
Game Mode: While playing everything, story mode, aw, arena, etc.
Description of the Issue: within ten minutes of playing, my phone heats up. The heat creates intense lag. The phone cools down quickly after closing game but heats up again after playing for several minutes. I feel like the heat up speed has been increasing lately. It’s frustrating being only able to play this game in 15-20 minute intervals. None of my other apps heat up my phone in such a fashion. I’m not impressed and I hope this game isn’t killing off my battery. I just had the battery replaced two months ago at Apple.
I could manage the lag on my iphone 7 until this update. Today, after it loaded up, uncollected Emma just started destroying me completely.
I saw one medium hit one shot a R4 5* CM. She went off for 19,000+ damage... in ONE hit on a missed intercept due to lag.
You can have all the "how to" videos in the world...
Device and Model: iPhone 6S
Device Operating System: iOS 11.4.1
Cellular or WiFi: both, AT&T
Game Version Installed: 20.1.0
Game Mode: Event Quests including Danger Room and Uncanny Danger Room. Unable to test in Alliance Quest or Alliance War yet.
Description of the Issue: after the October update, my phone is overheating in MCOC. Fights definitely make it worse. Cannot battle for more than 5-8 minutes in one session before my phone is hot enough to worry me. For example, in Master level Uncanny Danger Room, my whole team died against Emma Frost, and then I revived one champ twice before finally defeating her. Before the last two fights, I took my phone out of its case and cooled it a bit — if I hadn’t, it would have gotten too hot to hold. I think it’s worse when using WiFi, but still too warm over cellular, and battery is draining quickly. Phone cools down if I’m not in MCOC, even if it’s still in the background.
Device and Model: iPhone XS
Device Operating System: iOS 12
Cellular or WiFi: WiFi
Game Version Installed: 20.1.0
Game Mode: Arena
Description of the Issue: Game crashes and closes between arena fights. It gives me a scare, what if game chooses crashes and closes between AW or AQ. Please fix. the crashing and closing is new behavior that i noticed after October update.
Current IOS
Cellular or WiFi
Most recent game update
Game mode:all
My phone is overheating similar to 2-3 patches ago.
It truly burns up my phone and 30 minutes of game play or more causes my phone to release an insane amount of heat.
This is far worse for me than even the fabled ‘fire patch’.
I’m legitimately concerned once again for the state of my phone and of this game.
11.4 iOS
WiFi and cellular
Most recent update
All game modes
Here we go again... deja vu... played 5 fights in AQ and played 2.5 maps in masters level event quest and the lag got so bad the game is unplayable and my phone is so hot it’s difficult to hold onto. All other apps were closed and no other issues with any other app. Even have Game Center completely shut down and all in game chats turned off, as these “fixes” have been reported to make a difference previously. Please address this issue Kabam, please🙏🏻. I thoroughly enjoy your game but it’s difficult to play at a high level with these issues and I will not jeopardize the health of my phone for the game. Thank you for your time.
iPhone XS
iOS 12.0
ATT Cellular & WiFi
Mcoc version 20.1.0
Champs randomly become unresponsive or unable to use specials. Occurs most often in Arena but has happened a few times in other modes. Also game will randomly exit a quest or arena matchup and go to the Unit Store.
Phone is new and has no issues outside of the contest
Device and Model: iPhone 8
Device Operating System: iOS 12
Cellular or WiFi: Both Wifi and Data (Xfinity Mobile)
Game Version Installed: 20.1.0
Game Mode: In all game modes, including AQ and AW
Description of the Issue: The "please check your connection" error message pops up every 5-10 mins while playing whether I'm on Wifi or Data. It freezes the game for a few seconds when the message appears which is especially troubling during AQ/AW fights.
Device and Model: iPhone X and iPad Air first one.
Device Operating System: Both newest iOS.
Cellular or WiFi: Wifi (300+ MBPS) and cellular LTE
Game Version Installed: 20.0.0
Game Mode: Story Quests, Event Quests, Danger modes, opening crystals. All aspects of the game.
Description of the Issue: lagging, choppiness, in game freezing. It’s basically unplayable and has cost me resources at this point.
In-Game Name: Mijrahi
Device iPad Air 2
Operating System: iOS 12
WIFI (I don’t game on the cellular network)
Game Version Installed: 20.1.0 version 861636
Game Mode: This mostly happens in Arena fighting and occasional in story quest.
Description: The game will be running just fine for a couple of hours and then will start to lag, It takes a long time to load fights and will sometimes pause briefly on the opening fight animation. But the longer I play then the fight animation will totally stop for several minutes and then start up again. Sometimes after the fight ends the screen will just jump to black, like the game or the device has reset, and them come back for the end animation and next fight selection.
infrequently the game locks up like this and doesn't unlock forcing an app and sometimes even a device reset
Also after playing for more than an hour my device will become much warmer while operating than it does with any other app that I run long term.
I'm sure I don't have to mention how completely annoying this is, but I will.