Most questing seems to be okay; but still not able to safely participate in arenas. (I'm on Android)
So that we don't simply have to constantly check the forums, is there any chance you can use the notification function (direct to phones) to tell us arena grinders when it's date to start again?
You know, the one that tells us when our Energy is full or there's a daily crystal to collect.
Why the hell are you morons still fighting in arenas? THEY ARE STILL NOT WORKING. Far as I am concerned and yes I am just a user, yall get what you get, or as my sons teacher used to say, you get what you get and you don't pitch a fit. You lose your streaks and then post in here when the kabam forums clearly state and even Mike has clearly stated that the damn this still is broke. When the game is down for 8 hours, why would you immediately jump in before checking if it's been fully fixed?
Because they put this information only on forum. Why Kabam have not sent at least mail in the game with description of problem? Why arenas are still enabled? If there is a bug, it is right decision to disable mode. But they do not do it. It is the same as was with dungeons. They were bugged, but not disabled. I do not enter the forum each 5 minutes to see what was changed. I enter the game - it seems like to work, so I go to different game mods.
Is anyone else still experiencing all the same issues from yesterday. The fixed list suggests that some issues are resolved but my game still just kicks me out or repeats fights over and over. Anyone else in the same boat
Still getting error message after restarting few times. This is only occurring on this 5* feature arena that I was in when maintenance started, but I can now access and do the other arenas I didn’t start (just this one has this error message)
On behalf of the entire team, I want to thank you all for your patience today. It was a tough day, and we're glad that we've been able to get things back to (mostly) normal for you all.
There is still one outlying issue, which is claiming rewards that were earned during this time. We will be starting conversations about compensation soon, but there is a lot to take into consideration. This bug affected every area of the game, and had ramifications beyond just not letting players complete fights/arenas.
We're going to work as fast as we can, but this will take some time. We'll try and have an update for you mid-late next week.
Thank you again for your patience and understanding, for helping us identify issues and fix them, and once again proving that you are all the best Community in the gaming world.
On behalf of the entire team, I want to thank you all for your patience today. It was a tough day, and we're glad that we've been able to get things back to (mostly) normal for you all.
There is still one outlying issue, which is claiming rewards that were earned during this time. We will be starting conversations about compensation soon, but there is a lot to take into consideration. This bug affected every area of the game, and had ramifications beyond just not letting players complete fights/arenas.
We're going to work as fast as we can, but this will take some time. We'll try and have an update for you mid-late next week.
Thank you again for your patience and understanding, for helping us identify issues and fix them, and once again proving that you are all the best Community in the gaming world.
Sorry to be the bearer of bad news... But it appears the "Heralds of destruction" is still experiencing the problems, but the other arenas are functioning correctly!
Thank you again for all your hard work and the rest of the team, most of us understand this is a trying time and you get alot of **** despite it... But you did a great job 👍
Was that Arena series started before the fix was live? You might have an issue until you start your next fight.
checked in ‘Atonement’ arena to see what’s up with the champs stuck in ‘Restitution’ arena and the 3 champs that’s are stuck in that arena state they are still in that arena (that was hours ago so they should have at least refreshed by now) @Kabam Miike
@L3pa_D , and whoever else is having ARENA Data Mismatch (or other) issues, can you try and hit the EXIT DOOR symbol on the main Arena Tabs (instead of pressing the Continue button to go into that particular arena.
Exit Button will forfeit whatever of the 3 fights were still not fought yet, and could lose streak, but at least you should be able to proceed again afterwards then.
@L3pa_D , and whoever else is having ARENA Data Mismatch (or other) issues, can you try and hit the EXIT DOOR symbol on the main Arena Tabs (instead of pressing the Continue button to go into that particular arena.
Exit Button will forfeit whatever of the 3 fights were still not fought yet, and could lose streak, but at least you should be able to proceed again afterwards then.
What EXIT button? I've only seen Continue and Next Series buttons in arenas.
@L3pa_D , and whoever else is having ARENA Data Mismatch (or other) issues, can you try and hit the EXIT DOOR symbol on the main Arena Tabs (instead of pressing the Continue button to go into that particular arena.
Exit Button will forfeit whatever of the 3 fights were still not fought yet, and could lose streak, but at least you should be able to proceed again afterwards then.
This worked for me! But it happened again champs stuck there so I went to another arena used the same champs stuck in restitution arena, pressed help and went back into restitution and it worked!
Thank you (lost my arena streak though but at least my champs aren’t stuck in limbo! @Kabam Miike thank you for the communication and assistance.
Comments
Most questing seems to be okay; but still not able to safely participate in arenas. (I'm on Android)
So that we don't simply have to constantly check the forums, is there any chance you can use the notification function (direct to phones) to tell us arena grinders when it's date to start again?
You know, the one that tells us when our Energy is full or there's a daily crystal to collect.
Why arenas are still enabled? If there is a bug, it is right decision to disable mode. But they do not do it. It is the same as was with dungeons. They were bugged, but not disabled.
I do not enter the forum each 5 minutes to see what was changed. I enter the game - it seems like to work, so I go to different game mods.
@Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra @Kabam Porthos
Win win but showed connection issue.
Game auto close so it's a loose
Still getting error message after restarting few times. This is only occurring on this 5* feature arena that I was in when maintenance started, but I can now access and do the other arenas I didn’t start (just this one has this error message)
Give our thanks to your hard-working team @Kabam Miike
On behalf of the entire team, I want to thank you all for your patience today. It was a tough day, and we're glad that we've been able to get things back to (mostly) normal for you all.
There is still one outlying issue, which is claiming rewards that were earned during this time. We will be starting conversations about compensation soon, but there is a lot to take into consideration. This bug affected every area of the game, and had ramifications beyond just not letting players complete fights/arenas.
We're going to work as fast as we can, but this will take some time. We'll try and have an update for you mid-late next week.
Thank you again for your patience and understanding, for helping us identify issues and fix them, and once again proving that you are all the best Community in the gaming world.
Thank you again for all your hard work and the rest of the team, most of us understand this is a trying time and you get alot of **** despite it... But you did a great job 👍
"Heroes do not match the heroes on your team"
Message. I cannot get past this point no matter what I do and so cannot continue in 6* arena. Any ideas or is that my push for 6* shards ended??
UPDATE: Managed to resolve this but had use the exit arena button a couple of time before eventually not getting the message anymore
Still like this...
Exit Button will forfeit whatever of the 3 fights were still not fought yet, and could lose streak, but at least you should be able to proceed again afterwards then.
champs stuck in restitution arena, pressed help and went back into restitution and it worked!
Thank you (lost my arena streak though but at least my champs aren’t stuck in limbo! @Kabam Miike thank you for the communication and assistance.
H, Iam new here, just want to report arena bug, cant play 4* basic
@Kabam Miike