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account access denial

Emre1993Emre1993 Member Posts: 2
in Suggestions and Requests
You are not doing a good job
Of course it doesn't work well. Last week, access to my account was denied. Why or why now access denied again? Although my account is clean, it is now ruined. He was prevented from accessing my account while playing Final Stage 6. You lose players unnecessarily and for no reason. I was buying from a credit shop with real money. Are you trying to reduce the turnover of the game? If I ask now, you will call the rule violation. There is no violation of the terms of service, no violation of the terms of service in the account I use. This is for my account. Why did I have a connection from the phone and tablet? report it. However, please clearly state why it blocks access to my account. this is not just a Violation of the Service. Frankly, I want to be informed about why I cannot access my account. You can review the account I use. Be careful with your servers, they prevent your players from accessing the game for no reason.
Thank you. I wish you good work

Comments

  • WorknprogressWorknprogress Member Posts: 7,233 ★★★★★
    Seems legit...
  • Maldroit2Maldroit2 Member Posts: 739 ★★★
    Dont cheat, and this won't happen. Simple as that.
  • Emre1993Emre1993 Member Posts: 2
    When I received an access barrier notification last week, I applied to your technical service. stating that they have received too many notifications. they made no statement!!!
  • DNA3000DNA3000 Member, Guardian Posts: 21,033 Guardian
    Emre1993 said:

    You are not doing a good job
    Of course it doesn't work well. Last week, access to my account was denied. Why or why now access denied again? Although my account is clean, it is now ruined. He was prevented from accessing my account while playing Final Stage 6. You lose players unnecessarily and for no reason. I was buying from a credit shop with real money. Are you trying to reduce the turnover of the game? If I ask now, you will call the rule violation. There is no violation of the terms of service, no violation of the terms of service in the account I use. This is for my account. Why did I have a connection from the phone and tablet? report it. However, please clearly state why it blocks access to my account. this is not just a Violation of the Service. Frankly, I want to be informed about why I cannot access my account. You can review the account I use. Be careful with your servers, they prevent your players from accessing the game for no reason.
    Thank you. I wish you good work

    The mods will generally close threads discussing account violations or bans, as you're not allowed to discuss those on the forums. You should open a ticket with support to discuss those kinds of issues.

    Plus, I'm not sure what you mean when you say you were "buying from a credit shop with real money" but the only valid means to buy anything in this game is to use the in-app purchasing systems for either Apple or Google Play, whichever platform you are on. If you did anything else besides that, you can be banned for it. None of those services are legit, no matter what they say. They all involve some sort of fraud.
  • NeotwismNeotwism Member Posts: 1,803 ★★★★★
    I'm just guessing but they may mean they were using cash to purchase gift cards or pay as u go credit cards to make purchases in-game.
  • GinjabredMonstaGinjabredMonsta Member, Guardian Posts: 6,492 Guardian
    The way it was worded sounds like you either had someone accessing your account or were buying illegitment units. Either way, don't cheat and make a support ticket.
  • New_Noob168New_Noob168 Member Posts: 1,614 ★★★★
    What’s the exact error you see
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Emre1993, unfortunately, I'm unable to determine the exact issue you're experiencing based on the information you've provided.

    These Forums are not the place to discuss any actions which may have been taken on individual accounts, including in-game bans. There's more information HERE regarding account bans.

    However, if you're referring to something else, I recommend reaching out to our Support Team for assistance as we don't have direct access to in-game accounts here in the Forums. You can contact our Support Team by clicking HERE.
This discussion has been closed.