Summoners, we recently encountered an issue with the Alliance Quest Setup Phase Starting Timer that may cause the Setup Phase Starting Timer to display erroneous information, though we are working on a fix for it as quickly as possible. Additionally, if the Setup Phase does not let you plan your days in advance, you will be able to once the Event officially begins on the Alliance Quest Start date.

For clarity, the next Alliance Quest Enlistment Phase will begin on December 5 at 20:00 UTC, regardless of what the in-game timers display.

The next Alliance Quest Start will be on December 6 at 20:00 UTC. This is when Summoners should be able to enter each Map.

Thank you for your patience and understanding as we work to resolve this issue.

Unable to access my account 'Maximus Auro'

My first account is 'Rishi Sai' and my second account is 'Maximus Auro'.

I am playing with my second account 'Maximus Auro' and my first account' Rishi Sai' is dormant for past two years.

When I tried to log into Google Play from my second account 'Maximus Auro', it suddenly changed my account to my first account 'Rishi Sai' and I am now unable to access my second account 'Maximus Auro'.

I tried deleting the game and reinstall but Google Play is taking me back to my first account 'Rishi Sai' and not letting me choose my second account 'Maximus Auro'.

Should I choose New account option after reinstall and try to log into my second account 'Maximus Auro' using kabam ID instead of choosing the existing account option ?

I have contacted support in game and they replied asking me to log in with kabam ID and password. I tried this while in my first account 'Rishi Sai' but nothing happens. I have sent mail to support to delink my first account 'Rishi Sai' from my kabam ID.

Should I log into kabam ID after choosing New account option after reinstall to access my second account 'Maximus Auro'.

Please help me access my account 'Maximus Auro'

Comments

  • Hey Maximus_Auro, we don't have access to in-game accounts here in the Forums and are unable to assist with issues like this. I recommend continuing to work with our Support Team so they're able to help you regain access to your account.
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