I emailed Kabam and haven't gotten a response which I think is absolutely **** customer service. Not only is my clan in the middle of a war. I'm grinding away for Star Lord and trying to generate gold in game. It's sad because just yesterday I was considering spunking some actual cash for an IAP, how furious would I have been had I gone through with it? Where is the communication?
you are all forgetting, that kabam doesnt care..
last time, there has been 3 days login issues and I am not sure, that I even saw "sorry about that" - no compensation, no nothing.. simple as that, they do not care.. so dont expect anything. dont expect this to be fixed anytime soon.. they are just issuing updates with bugs and simply do not care - the 3day login issue was also after update.. they dont have good admins/programmers, because they would have to pay them well and that does not suit kabam..
Nice that iPhone and iPad users can continue to play. I guess that you have to own an Apple device to do everything in this game now. It was already REALLY LOPSIDED with loading times, but now, 4 plus hours of downtime for one platform only.
I don't know how you make this right, Kabam. It's getting really bad.
Isso é a kabam mostrando mais uma vez q não liga pra quem joga em Android , pq pra ios tá norma e já devem ter feito 3 x mais pontos na arena se não querem q jogamos em Android tira o jogo de lá ou fornece condições iguais para todos os usuários. insatisfação total cm a kabam decepção todo dia
It seems to me that a responsible company would have someone "on call" for something like this...
The MAJORITY of your user base cannot play your game, and it has been almost 5 hours at this point.
You can't use the "we were all sleeping" routine. There should be an alert generated by your servers, and that alert should be responded to 24/7. You run a 24/7 service.
I was discouraged by the state of the game before this... I am even more so now. The way this incident is being treated shows me that you just don't care enough.
I don't know how you make this right. There is so much you already need to compensate for. At this point, you could hand me an R4 5 star of my choice, and it wouldn't make up for the last 60 days and this current incident.
Comments
So now I'm going to have another 8 hours out.
the same here
Eu também. RIP Vodoo. Obrigado Kabam
Me too. RIP Vodoo. Tank you Kabam
last time, there has been 3 days login issues and I am not sure, that I even saw "sorry about that" - no compensation, no nothing.. simple as that, they do not care.. so dont expect anything. dont expect this to be fixed anytime soon.. they are just issuing updates with bugs and simply do not care - the 3day login issue was also after update.. they dont have good admins/programmers, because they would have to pay them well and that does not suit kabam..
Samsung S7
Nvidia Shield Tablet
Nice that iPhone and iPad users can continue to play. I guess that you have to own an Apple device to do everything in this game now. It was already REALLY LOPSIDED with loading times, but now, 4 plus hours of downtime for one platform only.
I don't know how you make this right, Kabam. It's getting really bad.
Oh thought this was a pokemon forum
Lol that's a bit too much. The game's been down for a few hours not days.
Maybe just make the champs a milestone just once for this arena.
SL at 7M.
Voodoo at 5M.
The MAJORITY of your user base cannot play your game, and it has been almost 5 hours at this point.
You can't use the "we were all sleeping" routine. There should be an alert generated by your servers, and that alert should be responded to 24/7. You run a 24/7 service.
I was discouraged by the state of the game before this... I am even more so now. The way this incident is being treated shows me that you just don't care enough.
I don't know how you make this right. There is so much you already need to compensate for. At this point, you could hand me an R4 5 star of my choice, and it wouldn't make up for the last 60 days and this current incident.