Marvel Insider Rewards for Blades Quest Unclaimable?
Ebbtide
Member Posts: 292 ★★
There are two new reward bundles for this game; a 2-star Blade pack and a 3-star Morningstar pack (found here: https://marvel.com/insider/rewards). When attempting to claim them, where it should be asking for your in-game name it instead is asking for a shipping address. There doesn't seem to be a way to have it directly applied into the main game. It was never like this previously with rewards, which make it seem like this reward is physical, and incorrectly labeled as that.
I realize Kabam is not Marvel Insider, but I cannot see a way to contact them directly, and it seems like Kabam would have an easier time contacting them about this issue. Hopefully this will not cause people to miss out on the reward if they mistakenly order this 'physical' prize, where there is no in-game name to send the reward to.
I realize Kabam is not Marvel Insider, but I cannot see a way to contact them directly, and it seems like Kabam would have an easier time contacting them about this issue. Hopefully this will not cause people to miss out on the reward if they mistakenly order this 'physical' prize, where there is no in-game name to send the reward to.
1
Comments
"Please enter your Marvel Contest of Champions player name EXACTLY (case sensitive) as it is displayed in the game (note - if there is an error with your player name, your account will not be granted the package). To view your player name, go to your Summoner Profile (tap your player avatar at the top of the home screen - next to the energy bar and currency balances)."
I do not have the points yet,. so I may be wrong.
Never mind
Any Ideas anyone?
If you want to try contacting them, you email them just you may be waiting for awhile or may not get a response
onlinesupport@marvel.com
Gotta love kabam's discrimination.
P.S - Marvel insider is not kabam's work , so I don't think they have anything to do in this.
I doubt that's the case, and actually this time It's not actually kabam fault as they don't have anything to do with it, or marvel insider other than a loose promotion that we get free stuff out of
I've been with insider for awhile and have never seen this before so not quite sure what's going on or how to fix it and might be waiting awhile before their support says something
And you should see you shipping details along with your in game name
And lol ?
I live in the us on the east coast in NJ and i have been a member for a long time and still got whatever this issue was so your point is moot.
I sent them a email and will wait for someone who actually knows what they're talking about.
Some already did that, and some already entered that information long ago when they signed up and have never seen this before today.
Why the sudden change, and why are people saying they didn't get it even when doing what you just said.
" User must provide valid shipping address in the continental U.S., Alaska or Hawaii and valid email."
Just kissed my points goodbye. Kabam please tell your partner Marvel Insider no to deceive me with your form.
Its not moot. The point is that Marvel Insider is for US residents only. The address request is probably to weed out those who live outside the US from claiming rewards.
So I entered my address I hope I didn't do it wrong but this is what it looks like when you get the email
It was actually because it was a bug not a check, which is confirmed btw and it's working normally now for me and some other people as well who also chimed in on this thread to.
Lol I got flagged