Device: Mi A2 Cant get past the first loading screen since the update have tried everything from restarting the phone to uninstalling and reinstalling the game (now i cant even download the additional files because of this) This is happening right from getting the new update Kindly look into this as soon as possible.....
While you guys are waiting, I uninstalled a couple times and reinstalled. Eventually it showed the connection error flashing and kicked in. Might work if you have the patience.
Please make sure you are closing out of the app completely before relaunching the app again. Our team is monitoring this very closely and hope you'll see improvements in loading times throughout the day. Please do give us an update if and when you see that the loading times have improved and let us know what device you are using to access our game!
If not, please feel free to inform us otherwise with the same information requested above. Thank you in advance for your cooperation!
We understand your frustration and appreciate (and adore!) your patience throughout this period of delayed loading times. Thank you again for being awesome!
@Kabam Vydious okay so I have done some more testing and found that on both wifi and cellular data there is still a connection issue but it is worse on cellular data Wait time from connection issue Wifi: 1-2 minutes Cellular: 3-5 minutes
Please make sure you are closing out of the app completely before relaunching the app again. Our team is monitoring this very closely and hope you'll see improvements in loading times throughout the day. Please do give us an update if and when you see that the loading times have improved and let us know what device you are using to access our game!
If not, please feel free to inform us otherwise with the same information requested above. Thank you in advance for your cooperation!
We understand your frustration and appreciate (and adore!) your patience throughout this period of delayed loading times. Thank you again for being awesome!
Why can't I access the game? It is really annoying that I have been trying for more than two hours and I have not been able, given that my device is new S20 Ultra and this matter happened after the last update
I am also having the same issue since updated the game, taking a long time on the logging in screen. I have tried both wifi and data, both are working fine for other apps and for browsing as well. My device is Mi 9t pro with MIUI 12 based on android 10.
Just some further information, if it helps. There seems to be no problem while in the game, going between screens or Fights. It seems to be connected to Login, with longer time to load.
I am getting connection issues almost every time I try to do anything since the update. Load time for fights, quest map, etc. Little red comm error constantly Samsung note 10+ Android 10 Wifi
After the update, can't get past the login screen on my android 10 devices. Just stuck there with the red symbol. No issues with my connection since everything else is working and I'm on WiFi.
So have a problem here. Downloaded the new update and cant get out of the log in screen the network error icon pops up every time. Theres nothing wrong with my network i tried woth wi-fi tried with data just doesnt work. My phone is an android.
After I updated the app: 1. Couldn't get past the first loading screen after the update after. 2. Checked signal, signal was fine. 3. Uninstalled, then reinstalled. 4. Took about 10 mins to load up to the home screen. 5. Was able to do a couple of quests with some lag. 6. Tried to do arena. Did a couple of rounds, then connection error notification popped up again. 7. Went back to the app after a couple of hours then couldn't load past the first screen again.
Hey summoners ! Recently after I updated the game to Version 28.2, I observed that the network connection issues bug is back..which I thought had got fixed in the Aug update...I am unable to play or login. Is there any way to revert back the update ?
so i just left a review 5*, and I updated the game. This is how you treat me kabam??? Endless loop and wont let me enter the game??? Perhaps I should lower my review on playstore...
Comments
Cant get past the first loading screen since the update have tried everything from restarting the phone to uninstalling and reinstalling the game (now i cant even download the additional files because of this)
This is happening right from getting the new update
Kindly look into this as soon as possible.....
Please make sure you are closing out of the app completely before relaunching the app again. Our team is monitoring this very closely and hope you'll see improvements in loading times throughout the day. Please do give us an update if and when you see that the loading times have improved and let us know what device you are using to access our game!
If not, please feel free to inform us otherwise with the same information requested above. Thank you in advance for your cooperation!
We understand your frustration and appreciate (and adore!) your patience throughout this period of delayed loading times. Thank you again for being awesome!
IM STUCK...
I have AQ going on 😑 ..
And I have to finish event quest 😑😑
Device:- MI note 8 pro
Connection:- Wifi and cellular too
android 10
Game version : v28.2
Still no change.... Stuck at first loading screen
Pixel 3a
Android 11
Latest patch
Galaxy note 10+ 5g
Android 10
Wifi and mobile data
Wait time from connection issue
Wifi: 1-2 minutes
Cellular: 3-5 minutes
Samsung Galaxy A30
I have restarted a few times. I have run other content without incident. Loving these bugs in addition to the other pre-existing variety.
@Kabam Vydious
Plz lmk.. TIA
Samsung note 10+
Android 10
Wifi
This is just bad
Downloaded the new update and cant get out of the log in screen the network error icon pops up every time.
Theres nothing wrong with my network i tried woth wi-fi tried with data just doesnt work.
My phone is an android.
After I updated the app:
1. Couldn't get past the first loading screen after the update after.
2. Checked signal, signal was fine.
3. Uninstalled, then reinstalled.
4. Took about 10 mins to load up to the home screen.
5. Was able to do a couple of quests with some lag.
6. Tried to do arena. Did a couple of rounds, then connection error notification popped up again.
7. Went back to the app after a couple of hours then couldn't load past the first screen again.
This is frustrating AF.
I now call this the loading screen of death.
Recently after I updated the game to Version 28.2, I observed that the network connection issues bug is back..which I thought had got fixed in the Aug update...I am unable to play or login. Is there any way to revert back the update ?
Is anyone else having this problem ?
so i just left a review 5*, and I updated the game. This is how you treat me kabam??? Endless loop and wont let me enter the game??? Perhaps I should lower my review on playstore...