This is freaking crazy, I can't log in for hours now which will result in me not competing and obtaining Vodoo in the 4 star arena!! My time is precious and don't have other hours like other players. This is Totally unacceptable and would expect Kabam to provide all grinders on Android phones with a 4 star Vodoo!!! NOT GOING TO HAPPEN!
Hey everyone! I'm sorry that there weren't any Moderation Team members here in the wee hours of the night. That said, we do have Support Agents that work around the clock. I understand frustration in not getting an answer right away. Thank you to everyone that has reported this issue, although as there are multiple threads open, we will need to close many to try to keep all the information easier to find as things are a bit cluttered at the moment.
The team is aware of an issue that appears to be affecting the log in for Android users and is working to get the game running properly for everyone as quickly as possible. I'm very sorry for the inconvenience and frustration this is causing, and thank you so much for your patience. There is no ETA at the moment, but as soon as we have more information we'll be certain to update the forums!
Android login issues here too. Note 5 get unknown error message when i try to login. I invest a lot of time and money into this game and would like to be able to play soon
Hey everyone! I'm sorry that there weren't any Moderation Team members here in the wee hours of the night. That said, we do have Support Agents that work around the clock. I understand frustration in not getting an answer right away. Thank you to everyone that has reported this issue, although as there are multiple threads open, we will need to close many to try to keep all the information easier to find as things are a bit cluttered at the moment.
The team is aware of an issue that appears to be affecting the log in for Android users and is working to get the game running properly for everyone as quickly as possible. I'm very sorry for the inconvenience and frustration this is causing, and thank you so much for your patience. There is no ETA at the moment, but as soon as we have more information we'll be certain to update the forums!
Why don't you make this thread a sticky? That way it'll be easy for everyone to find.
OK, everyone can have problems, but I still wait for an announcement that can be read in first view. In this case I think most of the post open without an utility can be closed.
I cant log in neither... it's been like 7 hours I guess... how long is it going to take for us to play?... there must be a compensation pack with GOOD rewards for us android users.
Galaxy S7, Android 7.0, this is so frustrating missed out on a lot of arena time, will have no chance at voodoo, also war is affected. Kabam not having a great 2017 that's for sure
I faced same problem for 10 hours today. But the game is working fine now. Just that I connected the game through WiFi rather than mobile data. You can try same,hope it works for you.
But I lost 10 hours of progress and events
Now I can login in the game. 5h after I update do v13.1.
I don't know how, but I had try to clear cache and restart the phone before, and did not work.
Try in yours phones another hour.
So guys I live in Australia and the servers have been down for me since 1pm which was 11 hours ago. Right as I was in AW the game shut off. Also my chances of acquiring Voodoo are now down the drain. Loving my life immensely right now
Comments
You have all day (which is 24 hours) to claim it. Be patient.
The team is aware of an issue that appears to be affecting the log in for Android users and is working to get the game running properly for everyone as quickly as possible. I'm very sorry for the inconvenience and frustration this is causing, and thank you so much for your patience. There is no ETA at the moment, but as soon as we have more information we'll be certain to update the forums!
Same useless answers every time
Why don't you make this thread a sticky? That way it'll be easy for everyone to find.
I had a war to participate in !!!
But I lost 10 hours of progress and events
I don't know how, but I had try to clear cache and restart the phone before, and did not work.
Try in yours phones another hour.