**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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IGN: SpideyDNA
Device and Version: Samsung Galaxy S10
Device Operating System: Android Version 11
Mobile Carrier: Verizon
Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both? Both
Game Version Installed: Just uninstalled/reinstalled from Google Play Store.
Game Mode: I was doing Special Event Side Quests and had just repurchased the Piggy Bank when it wouldn't reload.
Champions Affected: N/A
Active Boosts: None.
Description of the Issue: Since 2/12/2021 at 4:33 pm PST I've tried loading the game and it won't connect. I've tried clearing cache, restarting my phone, rebooting my phone, changing internet connections, uninstalling and reinstalling MCOC. I did notice that if I uninstall and reinstall the game if I select "Continue Game" it won't connect, but if I go to start a new game it will load up and let me play as a new account. So, I can only assume there's a problem with my account recognition.
Screenshot or Video:
Device and Version: Samsung Galaxy A51
Device Operating System: 10.0
Mobile Carrier: 3
Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both? Both
Game Version Installed: Just uninstalled/reinstalled from Google Play Store, 30.0.0
Game Mode: all game modes, cant access anything.
Champions Affected: N/A
Active Boosts: None.
Description of the Issue: tried purchasing piggy bank, game crashed and now won't load. That happened on 13/02/2021 at around 4pm, and now won't load at all since. Tried different phones, uninstalled and reinstalled, unlinked from Google play and logged in again, restarted phone, soft reset phone, and nothing works.
GAME NEEDS FIXING NOW, STOP RELEASING NEW CONTENT AND FIX ALL THE ISSUES THAT JUST GET WORSE EACH MONTH 😒😔
Lots of people that have already quit the game and tbh I'm surprised so many are still left, the game has become a chore and is no longer fun, please find a solution to save what once was a great game.
IGN: SpideyDNA
Device and Version: Samsung Galaxy S10
Device Operating System: Android Version 11
Mobile Carrier: Verizon
Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both? Both
Game Version Installed: Just uninstalled/reinstalled from Google Play Store.
Game Mode: I was doing Special Event Side Quests and had just repurchased the Piggy Bank when it wouldn't reload.
Champions Affected: N/A
Active Boosts: None.
Description of the Issue: Since 2/12/2021 at 4:33 pm PST I've tried loading the game and it won't connect. I've tried clearing cache, restarting my phone, rebooting my phone, changing internet connections, uninstalling and reinstalling MCOC. I did notice that if I uninstall and reinstall the game if I select "Continue Game" it won't connect, but if I go to start a new game it will load up and let me play as a new account. So, I can only assume there's a problem with my account recognition.
Screenshot or Video:
I unlinked my Google Profile from my device then logged into MCOC and signed in with Google Play Games. This linked my Google Play account back to MCOC.
Hope this works. Expect some kinda reward from Kabam if my troubleshooting method works for all Android devices.
In-Game Name: Charlie21540
Device and Model: LG V40
Device Operating System: Android 10
Cellular or WiFi: Cellular with Verizon 4G LTE
Game Version Installed: 30.0.0
Game Mode: All modes
Description of the Issue: Random back drafts all the time. In the middle of doing a combo my champion will dash backwards. Whenever I go to do parry then heavy attack, my champion dashes backwards. This is nothing new. I've brought this up repeatedly in the last 2 months.
I have a galaxy s10+. The game will not run unless I am a wifi network despite my having a 5g phone. My in home wifi is working fine for everything but this game. I cannot log in. Each attempt makes my wifi notification say cannot authenticate your connection and will not connect.
I tried forgetting the network and logging in again. I tried restarting my phone. Not sure what else to do
Device and Model: Huawai p30
Device Operating System: 10
Cellular or WiFi: Both
Game Version Installed: 30
Game Mode: Occurs in all modes, but very prominent in AW and AQ
Description of issues;
1. At random times charachter get stuck in heavy charge position, note that not always was the entry even made for a heavy attack.
2. Charachter just stops mid combo and freezes
3. Failed activations of special attacks and need to tap multiple times.
4. Swiping back more than 1 time evading multiple motion heavy or sp attacks, fail often on the 2nd swipe and entry does not register.
5. Swiping forward after swiping back to punish heavy or sp2 fails.
These issues have increased since start of the year, the issues are not prominent in any other applications or even typing, so it is certainly not a touchscreen issues and the response rate on testing is very good on the phone.
Unfortunately it means I am liability to the team on key content and cannot approach high level content as these issues mean I just get frozen and slapped in the face.
Regards
Device and Model: Galaxy S21 Ultra
Device Operating System: Android 11
Cellular or WiFi: Issues exist regardless of Wifi or Cellular, although logging in on Cellular is nearly impossible, as the game acts as if I have weak service. T-Mobile
Game Version Installed: 30.0.0
Game Mode: Not game mode specific
Description of the Issue: Log in issue on Cellular has existed for months, through multiple updates. New performance issues have arose with upgrade to my S21. Champs running in on opening screen looks as if there are trails, refresh rate is bad. When fighting, around one out of three 5-hit combos (or sometimes more frequently) will end in inadvertent heavy attacks. This usually results in getting counter attacked mid heavy. If a 5 hit combo is completed, throwing a special attack is often blocked due to a slight lag. Dashing back to evade will not register occasionally as well. It's possible the new aspect ratio of the device, processing speed, or the fact that it's just released, and a game update hasn't been released since this device release is the issue. However, game play resulting in unavoidable repeated counter attacks to the face is not an enjoyable mechanic.
Device and Model: galaxy a20
Device Operating System: android 10
Cellular or WiFi: cellular. Metro
Game Version Installed: yes
Game Mode:
Description of the Issue: logs in and plays fine on wifi, can't even connect to the game on cellular data.
Device and model: Vivo s1 pro
Operating system: funtouch OS, android 10
Cellular or wifi: both but usually wifi
Game version installed: latest
Game mod: Arena
Description: disconnect after winning the match and after reconnect consider my champ k.O
Device -- OnePlus 5t
Operating system-- Android 9
Cellular or wifi -- Cellular
Game version -- upto date (13january2021)
Game mode-- Alliance wars (attack phase)
Description --I WAS IN AW AND I CHOSE MY CHAMPION TO FIGHT THE MINI BOSS AND PRESSED THE FIGHT BUTTON BT AFTER THAT THE GAME WAS LOADING FOR PADT 20 MINUTES I HAVE EVEN MADE A VEDIO BUT IM NOT ABLE TO UPLOAD IT HERE BECAUSE OF THIS MY ALLIANCE LOOSED A FULL ATTACK BONUS I EVEN USED BOOSTS FOR THAT FIGHT BT THE BOOSTS ALSO GOT WASTED DUE TO KABAMS LAGS AND BUGS EACH KILL MATTERS IN AW
SEE TIME IN STATUS
Samsung A20
Android10
Wifi
Version30
Log in window
Log in lag, as in nothing happening for as long as 15 minutes, the longest i have waited so far. Symbol says no network, but i verify that i have excellent coverage, and i am right next to my router. No connection issues on other apps except mcoc.