Pretty funny how Kabam treats their players compared to other games during downtime.
SparkAlot
Member Posts: 957 ★★★★
Imagine that, giving something to players to say sorry they had to take the servers down.
Kabam is like... move along, nothing to see.
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I am just saying that Kabam could offer something if they really wanted to.
NGL though, I'm a bit annoyed when rampant crashing and connection loss issues aren't given a proper nod. It's incredibly annoying losing boosts, arena streaks, hard-won fights, etc.
Not every compensation has to be massive. Just a few revives, potions, whatever plus a small "Sorry 'bout that, our bad" would do.
WIth emergency maintenance, sure, some gold or energy could be given, but no one is really losing out on things like 5* shards.
Just last week another game I play ended up extending their scheduled maintenance by an extra 3 hours, we got a heads up but that’s it.
Those messages were usually accompanied by stuff, and they often came on the heels of poor game performance, bugs, glitches and other issues.
Now things have to rise to a certain level before anyone sends out an apology message for the game. I imagine things like the calendars have become the stand-in for those messages today.
Connection issues? Emergency maintenance? Offer errors? Dropped inputs and lag? There’s a calendar for that.
Dr. Zola
As for all the game suddenly and unexpectedly going offline, as it has done several times recently, I do believe some sort of compensation should be given. Ideally if the game could track what items the account has 'lost' they could simply reimburse them. But more likely, a standard package of what someone could/would have been losing by the game suddenly going down.
#bringbackoldmanagement
Instead I get to sleep during that time.