**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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I hope you ll fix it soon,
An impatient summoner😁
Device and Model: (Example, iP
Device Operating System: Stylo6 (Android10)
Cellular or WiFi: wifi
Game Version Installed: 1117251
Game Mode: Alliance Quest
Description of the Issue: when entering fight the game freezes after touching the fight option and then goes to loading screen and then crashes resulting in half of the champions life being stolen.
Change the motion smoothness from "adaptive" to "standard 60hz".
Settings > Display > Motion Smoothness > standard.
h/t to Jalli the original poster.
Device and Model: Samsung a71
Device Operating System: Android 100
Cellular or WiFi: Both
Game Version Installed: Updated to the 1.1 GB Build on 3/4/21.
Game Mode: AW & AQ
Description of the Issue: In-Fight Screen freezing. It will last for 2-8 seconds. Also, random disconnects when I hit the fight button. The loading screen will spin and then just say, disconnected from the game." This has been mainly occurring for the last month and I've been literally wasting units to try and keep my champions alive through the bugs. The game is almost unplayable.
In-Game Name: El Azteca Avila
Device and Model: Samsung Galaxy Tab E
Device Operating System: 7.1.1
Cellular or WiFi: WiFi
Description of the Issue: Can not update device. Says device not compatible. Never had issues before until now. Not even on another tablet. Its saying the same thing that its not compatible. Been a member for many years. Fix it.
Device Operating System: Android 11
Mobile Carrier: Verizon
Cellular or WiFi: Both
Game Version Installed: 30.1.1
Game Mode: Game won't get past marvel logo
Description of the Issue: since update crashes immediately after loading the marvel logo.
Device and Model: Samsung J7 Pro
Device Operating System: (Android9)
Cellular or WiFi: wifi/celluar both
Game Version Installed: 30.1.1
Game Mode: Logging Issue
Description of the Issue: I have two ids and two apps installed on the same phone. For the sbove mentioned id i am unable to paas the marvel screen and the error is puase download and then a pop up comes up champions is stopping.
However the 2nd id on the same phone is working fine. I have reinstalled the games cleared data cache and have done this atleast 10 times along with clearing my phone's memory however still the same error.
Device and Model: Samsung S9 Edge
Device Operating System: (Android V10)
Cellular or WiFi: wifi/celluar both
Game Version Installed: 30.1.1
Game Mode: Logging Issue
Description of the Issue: I'm trying to open app but on first loading screen I get an error of pause download and then a pop up comes that champions is stopping.
Device and Model: Samsung Galaxy S8
Device Operating System: 9
Cellular or WiFi: Both; Verizon wireless
Game Version Installed: 30.1.0
Game Mode: All (beginning from every Tab)
Description of the Issue: The game freezes, or more precisely never finishes loading, when switching between tabs. So far, it only happens when switching to the Store tab from any other tab. Regardless of whether I've been logged in & active for a couple minutes or an hour, on wifi or data, my Store tab never completes loading the vast majority of the time (roughly 70-80% of the time). Only fix is force close app and restart. Have video evidence.
The game keeps popping this screen and crashing. Other games and game launcher load fine including MROC. Full video from Twitter linked below.
Uninstalling and reinstalling resolved the issue though. But having to do this takes a lot of time and data and effects last minute urgent game play.
Game Name: JustAnAvgPlayer
Model: Samsung Galaxy S10+
System: Android 11
Game Version: latest 30.1.0
Game Mode: while launching app itself
Video link:
Device and Model: Infinix HOT 8
Device Operating System: Android 9 Pie
Cellular or WiFi: Cellular (Glo NG)
Game Version: 30.1.1(latest as of March 7)
Game Mode: All game modes(Can happen on any interface)
Description of the issue: Game lags on any and all interfaces(alliance quests and wars, champions upgrade, event, side and normal quests, masteries e.t.c). The game exits automatically mid fights as well as in any & interfaces(as listed above) most especially in Arenas.
Please fix this as it is impeding my use of the game as well as my completion of game content. Thanks, as I hope for timely actions.
Device and Model: Samsung Galaxy Note 8
Device Operating System: ANDROID 10.0
Cellular or WiFi: BOTH
Game Version Installed: Latest (up to date 08 December 2020)
Game Mode: EVERY MODE
Description of the Issue: Disconnect after I had won a fight, a perfect fight gone then the game cost me 50% health penalty.
P.S. My internet speed is fast and stable so its on you Kabam
Device and Model: Samsung galaxy s9
Device Operating System: 10
Cellular or WiFi: Wifi (not playing with cellular)
Game Version Installed: 30.1.1
Game Mode: Any
Description of the Issue: Randomly during a fight, the game freezes about half a second at most. Also, sometimes feels like losing some input. I only recall this happening while trying to dex.
Thank you!
Super annoying issue.
Device and Model: Galaxy S10
Device Operating System: 11
Cellular or WiFi: Both
Game Version Installed: 19 Feb 2021 30.1.1
Game Mode: won't get past marvel load screen
Description of the Issue: As above Game will not pass the Marvel load screen, comes up with a pause option and then crashes.
Device: Samszng Galaxy Tab A (2020)
OS: Android 10
Data/WiFi: WiFi
Game version: 30.1.1
Game mode: solo content (Arena, story, EQ)
Description of the issue: random crashes. Sometimes at the start of fight(right after pressing the fight button), sometimes while loading the fight, sometimes just all of sudden when idling on home screen.
It happens during special attacks of some champions, but strangely not every time. Champions where this occurred: Thing SP1, Super-Skrull SP2, Psycho-man SP1, Dr.Doom SP2 and SP1, Iron Fist SP1. When I launch the game again, these specials run normally without any lag.
Also, Thing SP1 and IF SP1 used to run smoothly for years, even on weaker devices.
Personal note: I am pretty much fed up with his issue, been reporting this for months with no improvement at all. If anything, the situation has become worse. And I do not understand why this game in particular should be crashing. I have been playing other games and had no issues there whatsoever. Atm, your game has 1.9GB. If I compare it to World of Tanks: Blitz and League of Legends: Wild Rift, which I both played, your game has similar size, doesn't have real time Multiplayer and still crashes. I experienced no lag or crashes with LoL or WoT. Ever. I even tried Marvel Future Fight, which is more slashy and graphically demanding, and it ran smoothly.
And while I know it is difficult to optimise for every device, please at least communicate with players. Even if you dunno what to do at the moment, it is better than being silent for months
Device and Model: pixel 3xl
Device Operating System: android 11
Cellular or WiFi: both
Game Version Installed: latest update 30.1.1
Game Mode: In which game mode did the error occur? Only tried eq and aq but occurring in both, as well as champion menu, crystal screen and home acreen
Description of the Issue: game freezes movement and accessibility for about a second every 30 seconds or so, including animations on champions home screen
Device and Model: Redmi 6
Device Operating System: 9
Cellular or WiFi: cellular
Game Version Installed: 30.1.0
Game Mode: All
Description of the Issue: Many times crashed during playing any quest/mode. Now had a trouble logging in as it just stuck at opening (a sign of "no network"). No issues of network since other game/app working as normal
Device and Model: Galaxy Note 9
Device Operating System: Android 10
Cellular or WiFi: WiFi and cellular (Tmobile)
Game Version Installed: 30.1.0
Game Mode: N/A
Description of the Issue: I have been unble to log into the game. I am stuck on the beginning loading page for about 2-3 minutes and also on the second loading screen until it times out because it can't connect to the network. All other apps work fine and can connect to internet.
Device and Model: Pixel 3a XL
Device Operating System: 11.0
Cellular or WiFi: happens on wifi and cellular. All my other apps work. My carrier is Google Fi.
Game Version Installed:
Game Mode: all game.mode, just trying to connect
Description of the Issue: game hangs when logging in. It can take 2-3 minutes if it does work. When in game, the little server problem icon blinks when I go from screen to screen - home tonight, fight to inventory, etc. It hangs when I try to move in AQ. Not all the icons are rendering. The game becomes unresponsive while trying to do basic things like look at the stats for SA.
Device and Model: Oneplus 8 pro
Device Operating System: 11
Cellular or WiFi: Both
Game Version Installed: 12 Feb 2021 30.1.0
Game Mode: won't get past marvel load screen
Description of the Issue: Since the last maintenance the game would hang and display the connection error icon when trying do anything from navigating the menu to moving in quest. I reinstalled the app, now the game would not even pass the loading screen even when left for minutes.
In-Game Name: Charlie21540
Device and Model: LG V40
Device Operating System: Android 10
Cellular or WiFi: Cellular with Verizon 4G LTE
Game Version Installed: 30.0.0
Game Mode: All modes
Description of the Issue: Random back drafts all the time (I CAN NOT EMPHASIZE THIS ENOUGH ON HOW OFTEN THIS IS HAPPENING!!!). In the middle of doing a combo my champion will dash backwards. Whenever I go to do parry then heavy attack, my champion dashes backwards. Fix the **** game. Everytime myself and a bunch of other players have to come in here day in and day out telling you guys the same issues, all it does is piss us off more. At least show some sort of sign of improvement!! Instead of the performance of the game getting better, all you guys do is release another update with even more bugs and problems!!!
Moto G7 Play
Android 10
Wi-Fi
Most recent, according to Google Play
All game modes
Both of these issues have been present for at least 3 months now.
In Battle:
Game will randomly decide it doesn't want to be usable anymore, and will drop to frame rates so low I had long forgotten what they were like. The severe lag/frame drop lingers even outside the fight. Fixes itself when closing and reopening the app.
Outside of battle:
The game will occasionally crash, with objects in both the foreground and background shaking forwards and backwards, repeatedly, for all eternity. Happens randomly and without warning.