Cant login in the game

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Comments

  • ripper046ripper046 Member Posts: 24 ★
    @Kabam Miike Please look into the above issue.
  • PalanthraxPalanthrax Member Posts: 918 ★★★★
    Kabam Boo said:

    This issue has been resolved. Please close and reopen the app!

    No, it’s not fixed. I’ve been “logging in” for over 5 minutes and I’ve got YouTube playing in the background, so it’s not my connection.
  • PalanthraxPalanthrax Member Posts: 918 ★★★★
    Over 5 minutes on the login screen, still waiting...
  • yuwyuw Member Posts: 316 ★★
    edited April 2021
    if the startup screen takes longer than 30 seconds,restart the game
  • UnknownUnknown
    edited April 2021
    This content has been removed.
  • Leediman39Leediman39 Member Posts: 71 ★
    Can't log in, stuck on loading screen continuously, was working last night and now today I can't get on at all? OnePlus 8pro on the latest updates
  • MrTicTac19992008MrTicTac19992008 Member Posts: 608 ★★★
    Same for me. Can't log in. Get stuck on the loading screen. I'm on Android.
  • MattyPerlerMattyPerler Member Posts: 91 ★
    I also can not get on. Was working fine yesterday, but now just stuck on loading screen
  • Jeal79Jeal79 Member Posts: 444 ★★★
    Can't log in through either Google play login or through Kabam account since installing update
  • YashvermaYashverma Member Posts: 6 ★
    After updating game worked fine for about 1 hour but after that it is stuck on login screen not working on my realme x3 superzoom processor Snapdragon 855 ram 8gb storage 128gb indian unit. On my other more older device it is working fine. Plz resolve asap.
  • ccrider474ccrider474 Member Posts: 676 ★★★
    yuw said:

    if the startup screen takes longer than 30 seconds,restart the game

    Then I would never get in. On mobile data it takes me 2 minutes to load. On WiFi 30 seconds. Funny thing if I tether my iPhone to my ipad as a hotspot I can log right in.
  • MikeyBoi69MikeyBoi69 Member Posts: 139 ★
    Samsung s20 also freezes on login screen. Happens on wifi and data. Can't get into game
  • PalanthraxPalanthrax Member Posts: 918 ★★★★
    I have an iPhone and an iPad, and I can't get in on either. Kabam are asleep now, nothing will likely change for another 4+ hours. There needs to be some serious compensation for this, AQ is ruined.
  • Annihilator13_Annihilator13_ Member Posts: 355 ★★

    Still it stucks on loading screen
  • MoehageneMoehagene Member Posts: 29 ★
    Samsung note 20 ultra
    1gig fiber Internet.

    For me after update only way to log in is uninstall and reinstall. I have tried the force close method as well rebooting phone but no luck with those.

    Playing the game should be fun, not a hassel monthly
  • ripper046ripper046 Member Posts: 24 ★
    @RichTheMan Maybe you can help the community by spreading the word mate.
  • Applejack13Applejack13 Member Posts: 7 ★
    Can't log in. Waiting 5+ minutes and still stuck on log in screen. Samsung S20+, Android 10.
  • FabiusBRFabiusBR Member Posts: 297 ★★★
    I can log if, but the game is freezing every few fights. Circle of death. Making the game almoat unplayable and causing fights that are won to show as lost fights.
  • hmdemerahmdemera Member Posts: 78 ★
    Samsung Note 20 Ultra

    It's been hit and miss logging in since yesterday. As of late last night 1am (EDT) haven't been able to log in. Stuck at login screen. Tried force close, clearing cache, restarting phone.
    Can log onto other account on my iPhone, but not my Android.
  • DemonzfyreDemonzfyre Member Posts: 22,247 ★★★★★
    hmdemera said:

    Samsung Note 20 Ultra

    It's been hit and miss logging in since yesterday. As of late last night 1am (EDT) haven't been able to log in. Stuck at login screen. Tried force close, clearing cache, restarting phone.
    Can log onto other account on my iPhone, but not my Android.

    Try restarting your phone. It's worked for me when it hangs.
  • StuardomzStuardomz Member Posts: 6 ★
    I cant log in its kind of frustrating i couldnot join to aw placement and for sure i would not finish the next incursion room.
  • StuardomzStuardomz Member Posts: 6 ★
    I still cant log in, such a meme game!!!
  • SmokeydaleSmokeydale Member Posts: 26 ★

    Can't login... got in a couple of time yesterday after many trys and many hours... now I'm holding up my alliance once again because I can't login
  • SmokeydaleSmokeydale Member Posts: 26 ★
    Would post 5min vid of that same screen but no opition
  • UnknownUnknown
    edited April 2021
    This content has been removed.
  • UnknownUnknown
    edited April 2021
    This content has been removed.
  • UnknownUnknown
    This content has been removed.
  • DemonzfyreDemonzfyre Member Posts: 22,247 ★★★★★
    Try restarting your phone instead of uninstalling and reinstalling.
  • UnknownUnknown
    This content has been removed.
  • designsodadesignsoda Member Posts: 118 ★
    Problem is not fixed. Only way around the problem is to uninstall and then reinstall the game.
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