You know, even if Kabam don’t have an official announcement about what is going to happen, I think it would be very much appreciated for Boo or Miike to drop in here and say Hi guys, we haven’t forgotten about you, still waiting on an update.
No timeframe needed, no promise of answers. Just not radio silence.
We sincerely apologise for the incorrect drop rate on the Nexus Cavalier Crystals, and thank you for your patience while we sorted this out!
Our team hopes that the following will present itself as a reasonable resolution: - Cavaliers who purchased the 6-Star Daily Card will receive 5 x Nexus Cavalier Crystals (with corrected drop rate); - Thronebreakers who purchased the Thronebreaker Daily Card will receive 10 x Nexus Cavalier Crystals (with corrected drop rate).
Please allow a few days for our team to process this distribution. We aim to deliver these to your in-game inbox by the end of the week.
We sincerely apologise for the incorrect drop rate on the Nexus Cavalier Crystals, and thank you for your patience while we sorted this out!
Our team hopes that the following will present itself as a reasonable resolution: - Cavaliers who purchased the 6-Star Daily Card will receive 5 x Nexus Cavalier Crystals (with corrected drop rate); - Thronebreakers who purchased the Thronebreaker Daily Card will receive 10 x Nexus Cavalier Crystals (with corrected drop rate).
Please allow a few days for our team to process this distribution. We aim to deliver these to your in-game inbox by the end of the week.
Thanks for the good news Boo! That’s a great solution
We sincerely apologise for the incorrect drop rate on the Nexus Cavalier Crystals, and thank you for your patience while we sorted this out!
Our team hopes that the following will present itself as a reasonable resolution: - Cavaliers who purchased the 6-Star Daily Card will receive 5 x Nexus Cavalier Crystals (with corrected drop rate); - Thronebreakers who purchased the Thronebreaker Daily Card will receive 10 x Nexus Cavalier Crystals (with corrected drop rate). Please allow a few days for our team to process this distribution. We aim to deliver these to your in-game inbox by the end of the week.
Thank you !
One question : why make a difference between cavalier and Thronebreaker ?
Didn’t they buy the same offer with the same number of nexus at the same price ?
We sincerely apologise for the incorrect drop rate on the Nexus Cavalier Crystals, and thank you for your patience while we sorted this out!
Our team hopes that the following will present itself as a reasonable resolution: - Cavaliers who purchased the 6-Star Daily Card will receive 5 x Nexus Cavalier Crystals (with corrected drop rate); - Thronebreakers who purchased the Thronebreaker Daily Card will receive 10 x Nexus Cavalier Crystals (with corrected drop rate). Please allow a few days for our team to process this distribution. We aim to deliver these to your in-game inbox by the end of the week.
Thank you !
One question : why make a difference between cavalier and Thronebreaker ?
Didn’t they buy the same offer with the same number of nexus at the same price ?
We sincerely apologise for the incorrect drop rate on the Nexus Cavalier Crystals, and thank you for your patience while we sorted this out!
Our team hopes that the following will present itself as a reasonable resolution: - Cavaliers who purchased the 6-Star Daily Card will receive 5 x Nexus Cavalier Crystals (with corrected drop rate); - Thronebreakers who purchased the Thronebreaker Daily Card will receive 10 x Nexus Cavalier Crystals (with corrected drop rate).
Please allow a few days for our team to process this distribution. We aim to deliver these to your in-game inbox by the end of the week.
We sincerely apologise for the incorrect drop rate on the Nexus Cavalier Crystals, and thank you for your patience while we sorted this out!
Our team hopes that the following will present itself as a reasonable resolution: - Cavaliers who purchased the 6-Star Daily Card will receive 5 x Nexus Cavalier Crystals (with corrected drop rate); - Thronebreakers who purchased the Thronebreaker Daily Card will receive 10 x Nexus Cavalier Crystals (with corrected drop rate).
Please allow a few days for our team to process this distribution. We aim to deliver these to your in-game inbox by the end of the week.
Thanks for the good news Boo! That’s a great solution
Can you comment earlier next time. You made Boo show up right away 😊
We sincerely apologise for the incorrect drop rate on the Nexus Cavalier Crystals, and thank you for your patience while we sorted this out!
Our team hopes that the following will present itself as a reasonable resolution: - Cavaliers who purchased the 6-Star Daily Card will receive 5 x Nexus Cavalier Crystals (with corrected drop rate); - Thronebreakers who purchased the Thronebreaker Daily Card will receive 10 x Nexus Cavalier Crystals (with corrected drop rate).
Please allow a few days for our team to process this distribution. We aim to deliver these to your in-game inbox by the end of the week.
Still no word? Man, how long is it going to be before Kabam responds?
So it's been less than 2 working hours for Kabam since this issue came up (yesterday was a stat holiday). Hopefully we'll get something by end of business today.
Bro, it's been an issue for 2 days and they obviously know it's a big issue. They even had an employee take the time to merge the threads together. I was just saying, I would have expected them to address it first thing.
We sincerely apologise for the incorrect drop rate on the Nexus Cavalier Crystals, and thank you for your patience while we sorted this out!
Our team hopes that the following will present itself as a reasonable resolution: - Cavaliers who purchased the 6-Star Daily Card will receive 5 x Nexus Cavalier Crystals (with corrected drop rate); - Thronebreakers who purchased the Thronebreaker Daily Card will receive 10 x Nexus Cavalier Crystals (with corrected drop rate).
Please allow a few days for our team to process this distribution. We aim to deliver these to your in-game inbox by the end of the week.
Thank you. Please do this again sometime soon, it was fun
Still no word? Man, how long is it going to be before Kabam responds?
So it's been less than 2 working hours for Kabam since this issue came up (yesterday was a stat holiday). Hopefully we'll get something by end of business today.
Bro, it's been an issue for 2 days and they obviously know it's a big issue. They even had an employee take the time to merge the threads together. I was just saying, I would have expected them to address it first thing.
Still no word? Man, how long is it going to be before Kabam responds?
So it's been less than 2 working hours for Kabam since this issue came up (yesterday was a stat holiday). Hopefully we'll get something by end of business today.
Bro, it's been an issue for 2 days and they obviously know it's a big issue. They even had an employee take the time to merge the threads together. I was just saying, I would have expected them to address it first thing.
The employee who merged the thread either didn’t know, or wasn’t allowed to divulge the information
Comments
No timeframe needed, no promise of answers. Just not radio silence.
We sincerely apologise for the incorrect drop rate on the Nexus Cavalier Crystals, and thank you for your patience while we sorted this out!
Our team hopes that the following will present itself as a reasonable resolution:
- Cavaliers who purchased the 6-Star Daily Card will receive 5 x Nexus Cavalier Crystals (with corrected drop rate);
- Thronebreakers who purchased the Thronebreaker Daily Card will receive 10 x Nexus Cavalier Crystals (with corrected drop rate).
Please allow a few days for our team to process this distribution. We aim to deliver these to your in-game inbox by the end of the week.
One question : why make a difference between cavalier and Thronebreaker ?
Didn’t they buy the same offer with the same number of nexus at the same price ?