Black Screen while fighting [Fixed]

Shonix13Shonix13 Member Posts: 3
edited November 2017 in Bugs and Known Issues
Is anyone else having problems where the background of the game is black and when you go into a battle the screen is black but you can see your health bar and your hero can still fight?
Post edited by Kabam Wolf on
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Comments

  • Nesta867Nesta867 Member Posts: 4
    When going into the fight i just get a black background. But can still see if health going down. WTF kabam please fix
  • MasterShocMasterShoc Member Posts: 14
    It's a problem for me too, but also in missions or ak/aq, so basically everywhere. I can only see a blackscreen and the healthbars of both champs
  • shchong2shchong2 Member Posts: 2,419 ★★★★
    if anyone of you can capture a screenshot or a video record, that will help alot for this case
  • MasterShocMasterShoc Member Posts: 14
    shchong2 wrote: »
    if anyone of you can capture a screenshot or a video record, that will help alot for this case
    Here is one 🙈
  • Shonix13Shonix13 Member Posts: 3
    I've tried going in and out of the game, restarting my phone and even uninstalling and re-installing the game. Still have the same problem.
  • DanyGrimDanyGrim Member Posts: 2
    ubu5v46fi75r.png
    Happened to me also
  • DutchgloryDutchglory Member Posts: 4 ★
    Yeah, I also did all of that. How do we fix this?
  • DutchgloryDutchglory Member Posts: 4 ★
    Yeah, how?
  • shchong2shchong2 Member Posts: 2,419 ★★★★
    I didn't face this problem yet (still worked fine 30min ago), I'm using my old Samsung Note 4.
    I saw few other threads complaining the same problem as you. Hope this get sorted out/fixed soon, esp tomorrow has long 8 hours down time ...
  • MasterShocMasterShoc Member Posts: 14
    Happened to me to
  • MaledracMaledrac Member Posts: 93 ★
    on my ally 3 players had this .. 3/3 android , they send tkt on support .. waiting ..
  • Shonix13Shonix13 Member Posts: 3
    must be an android problem then because my phone is also an android
  • YjgovtheYjgovthe Member Posts: 34 ★
    i have the same issue with black screen during the fight,on my android
  • MaledracMaledrac Member Posts: 93 ★
    on this i regroup example with video : https://forums.playcontestofchampions.com/en/discussion/33747/were-stuck-war-aq-mission-all-helppp#latest
  • revolutioner11revolutioner11 Member Posts: 1
    edited November 2017
    I have this problem on an android device too. Hope the resolve it with the maintenance!
  • CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
    Huawei p10 lite, android 7.0
    xProJiCCS2Y.jpg
  • CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
    Huawei p10 Light, android 7,0
    8g81ZZZEj1U.jpg
  • CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
    one guy cleared memory - it helped.
    don't forget to tell what device and OS you are using - it may help find source of problem faster :-)
  • TamayoungTamayoung Member Posts: 1
    k5dp1m137sq6.png

    Today,suddenly My apply showes error and i can not play due to no character shown during Duel. Also, in another pages no background pictures are shown.
    I tried to uninstall and reinstall but nothing change. Please let me know how to solve this problem if anybody know.
    Sorry for pour English
  • BibidiBibidi Member Posts: 10
    It seems to be a Huawei p10 lite problem
    I have the same problem with my Huawei p10 lite, I try to play with my old Sony phone and it doesn't have the black screen (so it must be a compatibility issue i think)
  • CrushtestCrushtest Member, Content Creators Posts: 322 Content Creator
    Bibidi wrote: »
    It seems to be a Huawei p10 lite problem
    I have the same problem with my Huawei p10 lite, I try to play with my old Sony phone and it doesn't have the black screen (so it must be a compatibility issue i think)

    you are right. Hiawei P10 Light is the main problem :-)
    let's wait for a fix and answer from @Kabam Vydious
  • McbcristiMcbcristi Member Posts: 3
    I'm having the same problem on Huawei p10 lite
    o3juu1osy8ph.png
  • McbcristiMcbcristi Member Posts: 3
    And it worked perfectly yesterday
  • LightvayneLightvayne Member Posts: 524 ★★★
    As I said before, read you nodes guys, it’s the new Black Out node they introduced.
    You basically are forced to play like DD and can only fight off of sound, smell, and touch.
    B)
  • Rafal22ptRafal22pt Member Posts: 5 ★
    I have same problem is not possible to play when you can't see champions...
  • Rafal22ptRafal22pt Member Posts: 5 ★
    Android Huawei p10 lite but before was everything right
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hey everyone. Just wanted you all to know that I got this to the team, and they're going to be looking into it first thing this morning. Thanks so much for bearing with us while we look into this.
  • SpiderbeletteSpiderbelette Member Posts: 25
    Merci à vous, je pense que nous sommes nombreux avec ce support
  • Nesta867Nesta867 Member Posts: 4
    yhhvs3qrn8d8.png
  • Nesta867Nesta867 Member Posts: 4
    This ia **** up Kabam!!! You need tl sort this out!!!
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