Golden Crystal Sale Bugged [Not A Bug]

AlanSAlanS Member Posts: 3
edited November 2017 in Bugs and Known Issues
I bought 100 crystals for the sale price of 1000 units.

That is 10 openings of 10 crystals. I noticed the last few openings where over 200,000 and even 300,000.
Yet my total gold is only 511,219!!!

What the hell is that!!!
Post edited by Kabam Wolf on

Comments

  • AlanSAlanS Member Posts: 3
    @Kabam Miike @Kabam Wolf please look into this on the backend and get my my gold or a refund
  • KhanMedinaKhanMedina Member Posts: 927 ★★★
    It doesn't reset after you open each set of ten. The first set gave 200k. When you open 10 more and it says 300k, you only got 100k from that second set (rather than 500k total). The big # at the end is the total amount from 100 crystals.
  • MarzGrooveMarzGroove Member Posts: 903 ★★★
    Open a support ticket.
  • KhanMedinaKhanMedina Member Posts: 927 ★★★
    MarzGroove wrote: »
    Open a support ticket.

    For what? Because he doesn't understand the system? He bought 100. Opened 10 for let's say 50k. Then opened 10 more for another 50k, BUT it shows the total for all opened crystals when you do these mass openings, so he assumed he got 100k from that next set of 10 for a total of 150k when he actually only got another 50k. What is a ticket going to do? Break this down for him? Anyone who's ever bought a stack of arena crystals knows this.
  • TheremonTheremon Member Posts: 62 ★
    Are you sure it wasn't a running total? You had 200k, opened more and then had 300k from the crystals...
  • JadedJaded Member Posts: 5,477 ★★★★★
    Theremon wrote: »
    Are you sure it wasn't a running total? You had 200k, opened more and then had 300k from the crystals...

    Haha exactly what happened
  • LightvayneLightvayne Member Posts: 518 ★★★
    Yeah, if you are opening one after another, it just gives you the total. Not the individual amount you got, so you kinda have a bit of math to do if you open it that way
  • pseudosanepseudosane Member, Guardian Posts: 3,978 Guardian
    @AlanS has posted this in multiple places.

    I responded the same about the running total elsewhere.
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hey @AlanS. The other comments are correct in that this was likely a running total. Regardless, if you ever have issues with items you got from a Crystal, you would want to submit a ticket to Customer Support so that they can verify what you got.
  • Draco2199Draco2199 Member Posts: 803 ★★★
    You should've used your 1,000 units on recharges in arena instead
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