Freeze when using Energy Refill [Merged Threads]

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Comments

  • Archdemon_Archdemon_ Member Posts: 632 ★★
    This screen dimming and freezing is also happening when you have a game pop up FYI @Kabam Miike
    I had 6 or 7 energy left and was auto-fighting, my free crystal ready to collect notification popped up and the game had this same screen dimming reaction.
  • SirGamesBondSirGamesBond Member Posts: 4,713 ★★★★★
    Man it's frustrating. Btw Nothing to add on the thread.
    I have to restart atleast 10 times in just 2-3 hours.
  • Sime_JuricSime_Juric Member Posts: 83
    We got any word on when this could be fixed?
  • PALMCSM69_PALMCSM69_ Member Posts: 33
    So boring
  • AmitDevineAmitDevine Member Posts: 6
    New update is worst than the previous one
    Game is frequently freezing and stucks at a crucial moment and sometimes needs to restart the game Plus can't use energy refills too.
    @Kabam Miike kindly look into this.

  • CeeBombCeeBomb Member Posts: 81
    Basically when you use all of your questing energy the screen that usually pops up with the help and two energy refill options doesn’t come up.. screen just goes dark and remains dark with no screen popping up allowing you to refill your energy or ask for help.
  • ThiartcThiartc Member Posts: 281 ★★
    I know ots stupid to ask and expect an answer, but one would be nice
  • Darth_StewieDarth_Stewie Member Posts: 390 ★★★
    The game has been freezing a lot more lately. But, in particular, it's freezing every time I'm in quest and I go to purchase more energy. When the screen gets dark and attempts to bring up the window to get more energy, it freezes. EVERY TIME.
  • SchapenkopSchapenkop Member Posts: 89
    Same here... :sweat_smile:
  • Mathking13Mathking13 Member Posts: 988 ★★★
    so from my experience, this bug only happens for me when I go to the refill select menu for the second time since I launched the game.
    Screen goes dim in the same way as all the screenshots, have to restart
    doesn't bug out when you try to use refills from the inventory tho, weird...
  • FearedByN0NEFearedByN0NE Member Posts: 1
    I was having the same issues and then figured out you can go to the items screen in your inventory and refill your energy from there without any issues.
  • CoMinowCoMinow Member Posts: 329 ★★
    All Kabam cares about is whatever group they’re exploiting that month for profits @Kabam Miike will never say anything about the fact that players can’t complete a single quest

    I’m sure this thread and probably my post will get deleted since it’s “Not productive” to point out problems in hopes they get fixed. At least we can all still buy useless stuff for the game we can’t play
  • ZeezoosZeezoos Member Posts: 211 ★★

    I was having the same issues and then figured out you can go to the items screen in your inventory and refill your energy from there without any issues.

    I think that is a good suggestion for small refills. Issue is the screen goes dark when I run out of energy on a path, which is normal behaviour otherwise you’ll be wasting energy when using a big refill.

    I guess no update means the cause of the issue is unknown. I’m sure it’s a priority, fingers crossed it’s something that can be fixed quickly.
  • mostlyharmlessnmostlyharmlessn Member Posts: 1,387 ★★★★
    Guess my comment was lost in the merging of threads, but also have the same problem.

    OnePlus 9
    IPhone 8
    Samsung S21

    All the latest across the board.
  • TheAngryOneTheAngryOne Member Posts: 459 ★★★
    This bug is super annoying 😫

    OnePlus 6T
    Android 11
    MCOC on latest update
  • mostlyharmlessnmostlyharmlessn Member Posts: 1,387 ★★★★
    Clearing Cache, App Data, uninstalling and reinstalling on Android seems to have helped with it locking at Energy Refill.

    3 energy refills without a lockup so far.... all 3 of those steps were needed on an OnePlus 9

    So maybe someone else can try it and see if it helps them
  • CoppinCoppin Member Posts: 2,601 ★★★★★
    Can we get a fix or an update?.. the game is unplayable!!!
  • LowEndKellsLowEndKells Member Posts: 28
    🤔 No Emergency 🚨 Maintenance for this?
  • GrassKnucklesGrassKnuckles Member Posts: 1,936 ★★★★★
    They already said that they’d be working on it. An emergency maintenance isn’t always necessary
  • DramioneDramione Member Posts: 76
    @mostlyharmlessn , didn't work for me on Tab S6 or Note 10+.
  • mostlyharmlessnmostlyharmlessn Member Posts: 1,387 ★★★★
    Dramione said:

    @mostlyharmlessn , didn't work for me on Tab S6 or Note 10+.

    Darn, was hoping it would have been a help.
  • mcoclovemcoclove Member Posts: 2
    Same issue when using energy refill, goes to a dark screen and have to close game and restart. On 35.1 update on Android.
  • mcoclovemcoclove Member Posts: 2
    When will you fixed the issue ?
  • Lestat2499Lestat2499 Member Posts: 287 ★★★
    Has anyone noticed it seems to be using the full energy refill before it freezes. And then when you reboot the energy is not there and the refill is gone and need to use another? Sorry if this was mentioned already
  • KbugiiKbugii Member Posts: 167 ★★
    This may be the straw that finally breaks the camels back.
  • MagicalMercMagicalMerc Member Posts: 2
    How is this still an issue? It's exremely frustrating at this point to not have an update in days. This seems to be a common issue for a lot of people. I'm honestly getting a little sick of Kabam miraculously being able to fix pro-player bugs extremely timely but bugs like this go on for obscene amounts of time.
  • ytsejaMytsejaM Member Posts: 1
    Same, even can't use full refill after clearing cache

  • mostlyharmlessnmostlyharmlessn Member Posts: 1,387 ★★★★
    FWIW the process I did that seemed to work, only lasted less than 24 hours. I am now back at having the same problem.
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