Can't enter a fight anymore

Ketchup1791Ketchup1791 Posts: 114 ★
in Bugs and Known Issues
So I downloaded the patch and; as usual, jumped right into the MODOK's lab. Got this as soon as I jumped into the first fight
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I re-load the game and I get this
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I hit "Fight" and it gives the error message again. and it loops. I was basically soft locked out of the game. I managed to get passed the re-fight menu after rebooting my phone and jumped into the story mission and I got the same error message. I can't enter a fight at all. What the heck guys?!
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Comments

  • BenFuryTheHero456BenFuryTheHero456 Posts: 79 ★
    I am experiencing the same issue, what the heck!? Please kabam fix it ASAP!
  • 1haunted_memory1haunted_memory Posts: 804 ★★★
    I have received the update
  • Kabam VydiousKabam Vydious Posts: 3,597
    Hey y'all -

    I'm sorry you're running into this issue. Can you please contact support with this matter so we can check into it properly? You can contact them by selecting the gear icon in the upper left corner of the main MCOC screen. From there select 'Support'.
  • costy_the_tastycosty_the_tasty Posts: 34 ★
    I have exactlycthe same problem. I lost the chance to enter in the 8 hours event because of that...no arena ...no nothing SAME ERROR
  • seanjohn7944seanjohn7944 Posts: 145 ★
    I also have this issue. I cannot select the gear icon from the main screen because I am in a continuous error-crash-recover loop.
  • Kabam VydiousKabam Vydious Posts: 3,597
    If you can't contact support via the app, please click this link: http://kabam.force.com/PKB/KbContactUsForm?language=en_US&game=a0Za0000013VnVqEAK
  • Darkstar4387Darkstar4387 Posts: 2,145 ★★★
    One of my friends is also experiencing it and their members, it's affecting mutiple different devices across mutiple operating systems and versions
  • Ketchup1791Ketchup1791 Posts: 114 ★
    Darkstar4387 wrote: »
    One of my friends is also experiencing it and their members, it's affecting mutiple different devices across mutiple operating systems and versions

    So what it happens on isn't even consistent? Wow.. they really screwed up this time didn't they?
  • PferderPferder Posts: 11
    Having the Same Issue. Can't enter fights anymore...can't do anything.
  • PferderPferder Posts: 11
    Any news on what's wrong with the update? Over 4 hours and I still can not fight. Can't Do quests and can't help my alliance in AQ...hope there will be a solution for this soon
  • Kabam VydiousKabam Vydious Posts: 3,597
    Please contact support as mentioned above. We need to have accounts looked at to see what's affecting them, but we can't do that on the forums.

    Before contacting support, please make sure your game is up to date with the latest version.
  • TrollllolllloTrollllollllo Posts: 113 ★
    Me too. Ive tried reinstalling the game, restarting and restoring my phone. Nothing seems to work.
  • Ketchup1791Ketchup1791 Posts: 114 ★
    Kabam Vydious wrote: »
    Please contact support as mentioned above. We need to have accounts looked at to see what's affecting them, but we can't do that on the forums.

    Before contacting support, please make sure your game is up to date with the latest version.

    I have contacted support. I'd love for you to figure this out because it's hard to play the game when I can't access the MAIN part of the freaking game.
  • AhitlawAhitlaw Posts: 2,123 ★★★★
    Hey Kabam Vydious it's your damn update that is screwing people over,FIX YOUR UPDATE. You caused the problem,not us. It's problems like this is why you can't even get 1mil likes on Facebook...
  • costy_the_tastycosty_the_tasty Posts: 34 ★
    All happened since this last update. My alliance is gonna kick my sorry a.s out.. And what should iI do with my case number received after contacting support.
  • TrollllolllloTrollllollllo Posts: 113 ★
    costy_the_tasty wrote: »
    All happened since this last update. My alliance is gonna kick my sorry a.s out.. And what should iI do with my case number received after contacting support.

    costy, you don,t do anything with the case number. It is just merely a number. Im having problems with my account too, but i have good relationships with my alliance, so they understand. You should tell your alliance about whats happening and why you cant play.
  • costy_the_tastycosty_the_tasty Posts: 34 ★
    I told them all from begining. I hope kabam will fix this like yesterday. I cant afford to change my phone too often
  • AhitlawAhitlaw Posts: 2,123 ★★★★
    How about my wife who can't play and now she's going to be robbed of her rank reward she was aiming for because KABAM don't know how to update their games properly. It has been way too long now.
  • kymao99kymao99 Posts: 2 ★
    I have problem like this. Please fix it now kabam.thanks
  • costy_the_tastycosty_the_tasty Posts: 34 ★
    Anyone post here when this update bug is solved please. I tried 100 time to start a fight since last night and never succeded
  • costy_the_tastycosty_the_tasty Posts: 34 ★
    I have waited 1 year for t5 basic cats and now when fragments are availble i cant play and 8 hours events are passing
  • costy_the_tastycosty_the_tasty Posts: 34 ★
    Kabam can you please hurry up for a loyal addicted player
  • BkillerBkiller Posts: 5
    this is bs i cant play
  • JakarrisJakarris Posts: 3
    I can't start a match....I've sent a message but haven't got a response
  • BkillerBkiller Posts: 5
    why hasnt this been fixed yet
  • Ketchup1791Ketchup1791 Posts: 114 ★
    @Kabam Miike Can you at least drop some form of explanation as to what is causing this? A handful of us have gone a full day without being able to play.
  • Vitas666Vitas666 Posts: 23
    Не работает обновление,захожу в любой бой пишет ошибка и выкидывает из игры
  • TNARYT9TNARYT9 Posts: 9
    Hope they can fix this by the 10th
  • costy_the_tastycosty_the_tasty Posts: 34 ★
    Clock is tickin and we loose rewards Kabam. Hurry up please
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