Unfortunately there was an error in communication. However, accounts that meet both qualifications before the event ends will be able to participate, as @Pirate_Jenny has communicated!
We apologize for the miscommunication and the inconveniences it has caused.
Unfortunately there was an error in communication. However, accounts that meet both qualifications before the event ends will be able to participate, as @Pirate_Jenny has communicated!
We apologize for the miscommunication and the inconveniences it has caused.
Nah that’s just cruel In BOTH posts about banquet they BOTH said OR. Make it OR. Level 40 isn’t as obtainable as you think I’m still 10 levels away with act 4 done and I’m not about to spend my units on refills to level up when I could be gifting them
Unfortunately there was an error in communication. However, accounts that meet both qualifications before the event ends will be able to participate, as @Pirate_Jenny has communicated!
We apologize for the miscommunication and the inconveniences it has caused.
This is an UNBELIEVABLE miscommunication. Many of us have been sitting on mini accounts thinking they met the criteria based on kabams post. Now it’s a whoopsie? You should change the criteria to match what you originally said. Shame on all of you.
Unfortunately there was an error in communication. However, accounts that meet both qualifications before the event ends will be able to participate, as @Pirate_Jenny has communicated!
We apologize for the miscommunication and the inconveniences it has caused.
Unfortunately is an understatement. Wasted time I could have been working to level 40 thinking I didn't need it. Kabam should make this right.
Honestly a lot of people just grinded out act 4 and stopped thinking that’s all the needed. And with it being shortened it gives even less xp now so most people aren’t even close to level 40. Really uncool to just screw those people over on the last year for gifting.
Unfortunately there was an error in communication. However, accounts that meet both qualifications before the event ends will be able to participate, as @Pirate_Jenny has communicated!
We apologize for the miscommunication and the inconveniences it has caused.
YOU guys screwed this up, YOU should make it right.
Right on cue, once again you manage to emphatically muck up a marquee event. However, rather than devoting the necessary man hours to rectify the issue, your response shifts the headache onto the player base who are now expected to expend their precious time over the holiday period to cover for your ineptitude and incompetence. Beggars belief but hardly surprising!
Why not fix the issue on your side or just remove the qualifying requirements altogether..
Unfortunately there was an error in communication. However, accounts that meet both qualifications before the event ends will be able to participate, as @Pirate_Jenny has communicated!
We apologize for the miscommunication and the inconveniences it has caused.
Hey JAX even you knew this should be OR. PLEASE HELP US for the spirit of Christmas.
So in the future, how do we know if something is a typo if it's specifically questioned by the player base but confirmed as accurate by the forum staff? Just curious.
Yeah. You can't just say whoops on thus one. We could have been leveling these accounts for a month now but didn't because you said OR and doubled down on that in specific questions about it.
You gotte be kidding me i sent in a request ti clarify this because the in game message said AND and the forums said OR and this is what i received:
You guys sent out an in game message that said you have to be lvl40 AND conquerer, and that gave me a scare cause thats not what you guys wrote in the original post so i sent a request and confirmed that the IN-GAME message had a typo and the post on the forums was the correct one. Now suddenly the forum post and the answer to our question had a typo? Thats just ridiculous. @Kabam Jax
First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.
First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.
So answer is theres nothing that can be done and those who didnt get the badge will not get the badge right? Be more specific mike. I know its a tough spot but say as it is.
First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.
@Kabam Miike how about a good amount of energy refills and a 75% xp boost as “compensation” that way it doesn’t interfere with the event and it helps us. I know this is something that just can’t be given immediately but it would be nice.
First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.
8 years in and you guys can't fix small issues without causing complications.. so much for evolving and getting new tech to run the contest
Comments
More information has been communicated in this official post.
Unfortunately there was an error in communication. However, accounts that meet both qualifications before the event ends will be able to participate, as @Pirate_Jenny has communicated!
We apologize for the miscommunication and the inconveniences it has caused.
In BOTH posts about banquet they BOTH said OR. Make it OR. Level 40 isn’t as obtainable as you think I’m still 10 levels away with act 4 done and I’m not about to spend my units on refills to level up when I could be gifting them
This is an UNBELIEVABLE miscommunication. Many of us have been sitting on mini accounts thinking they met the criteria based on kabams post. Now it’s a whoopsie? You should change the criteria to match what you originally said. Shame on all of you.
Why not fix the issue on your side or just remove the qualifying requirements altogether..
@Kabam Jax
Hey JAX even you knew this should be OR. PLEASE HELP US for the spirit of Christmas.
So in the future, how do we know if something is a typo if it's specifically questioned by the player base but confirmed as accurate by the forum staff?
Just curious.
@Kabam Jax
First, I want to apologize for this situation. There was one set of information that we were operating on, and even after internal clarification, it turned out to be wrong.
This was the cause of this whole mess, which, unfortunately, we cannot change. We explored changing the conditions on this as soon as we realized our mistake, but that will result in many more complications for an event that is already running, and many people have made a lot of progress.
We are human, and we will make mistakes. Especially as we strive to communicate with you as much as we can. We have to act on the information that we have available to us and aren't able to ask the game team every question as it is asked. They just don't have the time for that.
We strive to be as accurate with our information as possible and make as few communication errors as we can, and we are very sorry that this one slipped through and affected our players.
Can we grind 40 lvl now? Please answer